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Endorsed by Which?
Appliance Care Ltd T/A RepairGuys - Samsung Service Centre
Opening Hours
Today - 08:30–17:30
- Monday 08:30–17:30
- Tuesday 08:30–17:30
- Wednesday 08:30–17:30
- Thursday 08:30–17:30
- Friday 08:30–17:30
- Saturday - Closed
- Sunday - Closed
What does an Approved Service endorsement mean?
Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.
About
We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.
We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.
We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.
Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.
We look forward to being of service.
What we do
Appliance repairs and servicing
- Dishwashers
- Fridges and freezers
- Hobs
- Ovens
- Tumble dryers
- Washing machines
TV services
- TV repair
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
363 reviews
Recommended
Recommended
by 99% of customers
Sort by
Top class service
Customer Service
Quality
Value
Matthew diagnosed and fixed the problem very quickly. The communication from the office prior to the repair was also faultless, keeping us up to date at every stage. A level of service too often lacking in other traders. Thanks Repairguys!
Customer in Devon
, work completed
Recommended
Friendly, knowledgeable, punctual, professional
Customer Service
Quality
Value
I was extremely pleased with the engineer who visited today, Matthew. He arrived on time, as promised, and sent me a text beforehand to let me know when he would arrive. He clearly knows what he’s doing and identified the fault promptly. I have complete confidence in his repair, and I really appreciate his expertise and time. I would highly recommend Mathew and The Repairguys team.
Customer in Devon
, work completed
Recommended
Really impressed!
Customer Service
Quality
Value
I am really impressed with the service I have had from Repairguys this morning. Matthew was friendly, efficient and informed me about when he was due to arrive and warned me that he was stuck in traffic. He was knowledgeable and took time to show me what the problem was with my AEG oven light, how it was fixed and even left me spares. He also didn’t mind my mad dog! Angie and Cheryl in the office were also friendly and helpful on the phone. Will definitely use them again.
Customer in Devon
, work completed
Recommended
Samsung washing machine repair
Customer Service
Quality
Value
Excellent customer service from this company, kept informed of booking, arrival of parts and appointment schedule. Ryan, the operative who attended was clean, tidy, polite and efficient. I would highly recommend this company.
Customer in Torbay
, work completed
Recommended
Speedy response and repair
Customer Service
Quality
Value
Contacted SAMSUNG about a serious problem with my washing machine and Ryan from the Repairguys came to diagnose the problem the next day. 3 days later he was back with the parts to fit - 4 days ahead of the estimated time for this! Ryan was efficient and professional he very kindly disconnected and moved a machine that was on loan from the company we bought it from before reconnecting and repositioning the repaired machine. He was careful to explain what the problem was and how it would be fixed. He was very pleasant and it was a pleasure having him carry out the work.
Customer in Devon
, work completed
Recommended
Good quality service
Customer Service
Quality
Value
Matthew came to work on our Washing Machine after it had sprung a leak. He was on time and very knowledgeable and the problem has been resolved. First class service, would recommend.
Customer in Somerset
, work completed
Recommended
Excellent and flexible service
Customer Service
Quality
Value
Our TV went kaput in mid-December, and we were very worried that despite an extended warranty, we wouldn't have a working TV in time for Christmas. I called the repair guys to see if they could bring their diagnostic visit forwards and they came the very next day. Fault diagnosed a part was ordered and a follow up visit to fix the TV was arranged in the week before Christmas. The fix took just 20 minutes and we were back up and running. Very impressed with this company. All the people I spoke to were friendly and knowledgeable and they managed to fit us in at a busy time of year.
Customer in Plymouth
, work completed
Recommended
Excellent Company & Service
Customer Service
Quality
Value
We found the repair guys to be prompt and efficient. Their customer service was excellent, and we had a prompt visit from Matthew who was professional knowledgeable and competent in his work. Matthew returned with the parts required to fix our washing machine quickly and the job was completed efficiently. We would definitely recommend the repair guys and in particular Matthew. Thank you Karina & Steve
Customer in Devon
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
Swift response to initial breakdown. Were told what was wrong and the parts that would be needed. Communication was excellent. Job was carried out in a very friendly and professional manner.
Which? Trusted Traders Consumer
, work completed
Recommended
Fantastic service from start to finish
Customer Service
Quality
Value
Samsung warranty repair. Washing machine failed just before Christmas. Not ideal. Samsung raised the issue for this company to fix and we were contacted the morning they reopened after Christmas and had an appointment two days later. Text messages with timings made the appointment really easy to fit in. The engineer Matthew was outstanding, really knowledgable and had the fault diagnosed and repaired all within 30 minutes! I’d thoroughly recommend this company and Matthew in particular! MANY THANKS
Customer in Devon
, work completed
Recommended