Endorsed by Which?

Appliance Care Ltd T/A RepairGuys - Samsung Service Centre

4.9

364 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
364 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
excllent service and very professional
Customer Service
Quality
Value
the gentleman was very professional and very polite. the repair was excllent and quite quick considering it was a large tv repair. They displayed professionalism and the quality of their work was top notch and i cant fault it. if i could give 6 stars i would.
Customer in Plymouth Posted on 15/09/2023 , work completed 15/09/2023
Excellent Service
Customer Service
Quality
Value
Informed of time of arrival and received text of ETA in 15 minutes.Work carried out very efficiently and set up TV as part of service.Would certainly recommend this firm to others.
Customer in Devon Posted on 12/09/2023 , work completed 12/09/2023
Excellent service
Customer Service
Quality
Value
I had a terrible time with Samsung when my washing machine stopped working. They reduced me to tears, and made life so stressful , but these guys saved the day! They are beyond superb, so kind so understanding and so very supportive! I can not praise them enough …… superb service, above and beyond! Thankyou Hayden and Darren so very much! ❤️
Customer in Devon Posted on 08/09/2023 , work completed 08/09/2023
Helpful and efficient
Customer Service
Quality
Value
Struggled with Samsung. These people were so helpful and listened. Wouldn’t hesitate to use them again
Customer in Devon Posted on 08/09/2023 , work completed 08/09/2023
Great job done and speedy!
Customer Service
Quality
Value
We had Hayden arrive on time and was well prepared. He did the job quickly and efficiently. Super polite and left the kitchen looking great (better than it looked before!). Thanks so much!
Customer in Devon Posted on 01/09/2023 , work completed 01/09/2023
Really recommend
Customer Service
Quality
Value
Very friendly and gets the job done :) I had Mathew who I would definitely recommend. Fixed the draw on my machine and also checked for any other issues on the machine. Had good chat and had a very good atmosphere.
Customer in Somerset Posted on 25/08/2023 , work completed 25/08/2023
Sony Bravia internet connection
Customer Service
Quality
Value
Craig made first call on 10/8/23 and immediately diagnosed the problem with the internet connection. Ordered new part and came back on 18/8/23 to replace it. Internet connection now seems to be ok. Craig was very pleasant and efficient and got the job completed in short space of time. Kept us informed at all times.
John in Cornwall Posted on 19/08/2023 , work completed 18/08/2023
REPAIRGUYS DELIVER
Customer Service
Quality
Value
Very professional, efficient and friendly service from Craig at Repairguys of Exeter. Excellent communication in arranging for a home visit. Work carried out expeditiously. Thank you
Customer in Cornwall Posted on 16/08/2023 , work completed 15/08/2023
Beko built in dishwasher
Customer Service
Quality
Value
I was visited by Matt at the time slot allocated. He called to say he was on his way and was on time! The service was prompt and efficient, and the problem was found quickly. The machine was not repairable, so it was reported immediately to the insurers, I'm waiting on my new appliance. Thank you.
Customer in Devon Posted on 16/08/2023 , work completed 08/08/2023
SAMSUNG WASHING MACHINE HEATER
Customer Service
Quality
Value
The RepairGuys came right on time and called 15 mins prior to advise of arrival. Hayden the engineer was very pleasant and worked efficiently replacing the PcB and heater. No mess was created and the job was completed quickly. would definitely recommend.
Customer in Torbay Posted on 12/08/2023 , work completed 12/08/2023