Endorsed by Which?

Appliance Care Ltd T/A RepairGuys - Samsung Service Centre

4.9

365 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
365 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Television Repair
Customer Service
Quality
Value
This company are efficient, helpful and courteous and I am very grateful for their good work. They replaced an electronic board in order to fix my television. I would certainly recommend their services.
Which? Trusted Traders Consumer Posted on 23/06/2022 , work completed 10/06/2022
Reliable service
Customer Service
Quality
Value
Mine was a tv repair carried out under Samsung warranty. I was contacted by the Repairguys to say they would be calling to diagnose the problem which they did on time. The tv repair was completed and the set returned and reinstalled and set up by a very helpful engineer. I would not hesitate in using them again and would recommend to others.
Customer in Cornwall Posted on 21/06/2022 , work completed 21/06/2022
Praise for Matthew of the Repair Guys.
Customer Service
Quality
Value
Our Samsung washing machine recently broke down. Within an hour of us contacting Samsung, Matthew from the Repair Guys, Exeter was at our door. He very quickly sorted the problem without any mess or fuss. We were very impressed with the service we received and would not hesitate to recommend this company. Thank you Matthew.
Customer in Devon Posted on 20/06/2022 , work completed 20/06/2022
Repair of Samsung fridge/freezer
Customer Service
Quality
Value
At times things look difficult and feel overwhelming. The constant bleeping from our incorrectly working fridge/freezer was driving us mad - then along comes Matthew from Repairguys, knowledgable, efficient, fully prepared and equipped and explained everything. He had a lovely attitude to his work and could not have been more helpful and pleasant. Matthew was a godsend. The problem is all resolved. Samsung as a whole have been great from call centre, assessment engineer to the office ordering the spare parts needed and Matthew resolving the problem. We are impressed and grateful to all concerned.
Customer in Somerset Posted on 17/06/2022 , work completed 16/06/2022
Repairguys Exeter
Customer Service
Quality
Value
Matthew arrived promptly Found the fault very quickly and carried out the repair on the washing machine. Very helpful and professional. Excellent Customer Service and very professional. Would highly recommend this company.
Customer in Devon Posted on 10/06/2022 , work completed 10/06/2022
Repairguys
Customer Service
Quality
Value
I would just like to thank the Repairguys for their excellent service, they were on time and contacted prior to the appointment o ensure it was suitable for me, Craig the engineer was very helpful and communication was excellent, highly recommended, thanks guys. Kind Regards
Richard in Cornwall Posted on 09/06/2022 , work completed 08/06/2022
Job well done
Customer Service
Quality
Value
Matthew arrived on time. He was conforming to government guidelines on covid. Did a good job on checking out the fault on the washing machine. He did what was necessary and job well done. Very polite, pleasant person. We were kept up to date by the company at all times.
Which? Trusted Traders Consumer Posted on 09/06/2022 , work completed 04/06/2022
Incredibly friendly. Incredibly professional
Customer Service
Quality
Value
Our TV screen developed a fault and was still in warranty from a high street store. Having spoken to Darren from Repair Guys only last week. Craig has just replaced the screen in a very professional way. There was no mess and he even liked my cup of tea. I would strongly recommend this company. Very impressed with their service.
Customer in Plymouth Posted on 13/05/2022 , work completed 13/05/2022
Television repair
Customer Service
Quality
Value
Excellent service, arrived on time. Fault diagnosed immediately, TV taken away to be repaired in the factory, rang this morning when on their way, arrived promptly. TV replaced and tested. Also set up a secondary TV we have been using. Very friendly and courteous. Explained well, very impressed.
Which? Trusted Traders Consumer Posted on 12/05/2022 , work completed 10/05/2022
Quickly done.
Customer Service
Quality
Value
Good communication from staff to let me know the date and time that they would arrive. Matthew was on time and very polite. Carried out the repair in good time and answered my questions about my washing machine which helped me to better understand how to use it. Thanks.
Customer in Devon Posted on 11/05/2022 , work completed 11/05/2022