Appliance Care Ltd T/A RepairGuys

Arrived on time, courteous, thoughtful and with a smile. Quick repair with no mess. Thank you Craigx.

Prompt arrival and carried out the job quickly and efficiently! Fab customer service skills - nothing seemed too much trouble and very friendly to chat to while doing the repair on the washing machine. Kieren is a credit to the company and be sure to use again for any future repairs!

Really pleased with work today. They came at the time they said and got the job done. Friendly and efficient. Many thanks

If Carlsberg did repair engineers they'd all be like Matt, superb workmanship and knowledge from start to finish, I will recommend the repair guys to my friends and family and will definitely use them again myself great work Matt thanks again 👍🏻

The update to the TV was completed very efficiently by a very courteous engineer. The engineer informed me by text a day before that he had the part and he let me know exactly when he would arrive. I would highly recommend this engineer.

This job resulted in a new main PCB being replaced in my year old washing machine within 5 year warranty

Pete repaired our Samsung Washing Machine after the seal on the door was damaged. He explained what could have caused it and what we should do differently. Highly professional repair.

Craig was very quick and efficient with his work and was very polite friendly and professional. He’s a credit to the company. He notified me every step of the way.

I’ve used Repairguys on 3 occasions now and each time, their service has been excellent. They collect your items and within hours, they send you a quote and carry ou5 th3 repair as soon as they have obtained the parts, keeping you informed all the time. Great job guys!

Craig phoned to say he was on his way he replaced the TV screen with a new one had the job done in 15 mins took old one away with him very friendly would recommend this company to friends

Friendly engineer, completed the work quickly, explained the problem, answered all my questions. Would definitely use again.

Matt turned up early so good, fault found quickly, efficient and had the part which he modified to work Good Experience with this company and tradesmen Thanks 😊

Matthew arrived as instructed and did a thorough job although no actual fault found Nice friendly service. Problem solved

Very happy with service and attention to detail. Courteous and kind. Work was carried out professionally. Thank you very much

Matthew was on time. Quickly diagnosed and fixed the fault. Took the time to explain his findings and provided valuable advice/tips on how best to use the appliance and how to avoid common problems. Totally satisfied with the service.

Very fast and efficient service engineer kept me informed of arrival time. He did the job quickly and with care very friendly engineer I would recommend the service.

Our 5 1/2 year old Samsung american fridge freezer lost cooling and we contacted Samsung, who arranged for the unit to be inspected by the Repairguys. They didn't arrive at the time given by Samsung. It was explained that Samsung made the appointment time without checking if it was available. Matthew arrived a few days later and spent considerable time in trying to find why the unit was leaking refrigerant. He was unable to locate the precise location of the leak and determined that the unit was beyond economical repair. When this was reported to Samsung they offered a discount on a replacement unit from their online shop. However, when trying to complete the purchase the discount was refused. After being shunted from one Samsung department to another I gave up and have now ordered a different brand. No more Samsung products for me as I consider the reliability very poor for the premium price of the products, and Samsung to be a nightmare to deal with.

I called The Repair Guys just after 1.30pm and by 4.15pm my washing machine was repaired. It was fortunate that the repair man was in the area and able to add another call out to his list. Matthew was able to diagnose the problem quickly and carry out the repair efficiently.

Turned up on time,very polite professional person.Found out problems in no time at all and explained next step. Retuned today on time very helpful and professional and solved the problems.

Scott repaired my TV (under warranty) very efficiently and made sure all was OK before leaving. Great text communications from the team. 2 downsides. Long wait for the parts. Patronising first Guy, who diagnosed the fault he may have now left. They efficiently carried out a repair on a microwave (under warranty) in the past. So overall pleased with their service, as parts delivery are out of their control.

I think guys name was Chris. So helpful and even helped mount TV on the wall as needed two people and then set up everything on TV! Nothing a bother and really knew what he was doing….all set up again and ready to view. Stunning service. This is my first time using this company that does work for Sony.

Matthew came out to assess our washing machine as it had been making a noise and not draining. Communication was excellent and he arrived in the time window as promised. He was very knowledgeable and the repair was completed quickly. I would definitely recommend the repair guys

Our 10 year old LG washing machine leaked on a delicates wash, the Repair Guys came out and established the problem and returned on a later appointment to replace parts and offer advice. Both technicians were approachable and gave advice. They were also very helpful regarding not stressing our rescue dog, so thank you for the whole process. Highly commended.

My washing machine wasn’t finishing its cycle but Matthew came in found the problem and sorted it. Very professional and was even good with my very nosey dogs. Washing machine is now up and running in no time. Thanks again.

Excellent replacement of a freezer done, replaced competently and efficiently. I would highly recommend and would it again. Thank you Matthew.