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Endorsed by Which?
Appliance Care Ltd T/A RepairGuys
Opening Hours
Today - 08:30–17:30
- Monday 08:30–17:30
- Tuesday 08:30–17:30
- Wednesday 08:30–17:30
- Thursday 08:30–17:30
- Friday 08:30–17:30
- Saturday - Closed
- Sunday - Closed
What does an Approved Service endorsement mean?
Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.
About
We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.
We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.
We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.
Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.
We look forward to being of service.
What we do
Appliance repairs and servicing
- Dishwashers
- Fridges and freezers
- Hobs
- Ovens
- Tumble dryers
- Washing machines
TV services
- TV repair
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
540 reviews
Recommended
Recommended
by 99% of customers
Sort by
Great service
Customer Service
Quality
Value
Scott from RepairGuys today replaced a circuit board in our TV. He was very polite and courteous and contacted me to inform he was on his way to my property. Great service all round and from my experience I would defiantly use this company again.
Customer in Devon
, work completed
Recommended
Great service
The original engineer came to assess it needed a new screen. Then Craig came out yesterday and quickly and efficiently replaced the tv screen with ease. He was polite, friendly and very knowledgeable. He only took 30 mins
Customer in Cornwall
(Reviewer did not use service)
Recommended
very quick
Customer Service
Quality
Value
Matthew arrived and immediately identified the issue and had it fixed within 10 minutes professional, friendly and understanding
Customer in Somerset
, work completed
Recommended
Washing machine repair
Customer Service
Quality
Value
Matthew was fantastic! He arrived on time, quickly diagnosed the issue with our washing machine, and had it running perfectly again in no time. He was professional, friendly, and clearly knew his stuff. It’s great to find someone reliable who takes pride in their work. Highly recommended!
Customer in Somerset
, work completed
Recommended
Professional job
Customer Service
Quality
Value
Samsung TV screen replacement professionally fitted by Scott, Nice and friendly and answered any questions asked.
Customer in Devon
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
I had a fault on my TV. The Repairguys were the approved repairers from John Lewis. I can only say what a great job done by Scott the technician. He came and rapidly diagnosed the fault, explained what was going to happen with ordering the new part. Came back and fitted the part, great work excellent communication. If i need anything else repairing in the future i have their number.
Customer in Dorset
, work completed
Recommended
Ref 6342 Engineer - Craig
Customer Service
Quality
Value
Excellent service, phoned to indicate a time of call, polite, knowledgeable and sorted the problem, very pleased.
Customer in Devon
, work completed
Recommended
Appliance pick up
Customer Service
Quality
Value
Matthew arrived exactly on time,despite not being given the exact address. Very smartly turned out,and driving the cleanest tradesman’s van I’ve ever seen!!
Customer in Somerset
, work completed
Recommended
Excellent service
Our Samsung washing machine became very noisy 3 1/2 years from new. Under the 5 years warranty they sent out an authorised repairer from the Repair Guy's named Kieren who was absolutely brilliant, professional & friendly and took the time to explain the repair of a new drum,bearing & seals and various outher new parts of which i found interesting & to be great customer service from Kieren. The job was completed quickly with no fuss & no mess. I highly rate them Repair Guy's Thank you!
Customer in Cornwall
(Reviewer did not use service)
Recommended
Matthew did an excellent job fixing my washer dryer!
Customer Service
Quality
Value
⭐️⭐️⭐️⭐️⭐️ Matthew did an excellent job fixing my washer dryer! He was professional, friendly, and quick to identify the issue. The repair was done efficiently, and the machine works perfectly now. I really appreciate his expertise and would highly recommend him to anyone needing appliance repairs.
Customer in Devon
, work completed
Recommended
Competent & timely service
Customer Service
Quality
Value
Matthew arrived on time, was very pleasant, polite and professional. He reviewed the problem and asked several questions around the fridge, he was knowledgeable and helped me understand why the fridge was not working properly. He advised me of the next steps I should take. He was efficient and did not consume a lot of time, did the job and left. Very good service.
Customer in Cornwall
, work completed
Recommended
Washing machine
Matthew came to repair my washing machine machine today service was excellent I would recommend him highly
Customer in Somerset
(Reviewer did not use service)
Recommended
Excellent Samsung Repair team
I was really lucky that Matthew from the repair guys was actually close by when I called. Really efficient in that he came round in a couple of hours. Immediately diagnosed the problem with my Samsung Washing Machine. Parts were ordered and a week later Matthew returned with the parts and fixed my machine. Fast friendly and efficient service. Highly recommended.
Customer in Somerset
(Reviewer did not use service)
Recommended
Fix washer dryer
Customer Service
Quality
Value
Impeccable service as always. Matthew is always friendly and efficient. He even phoned to bring our appointment forward, which was greatly appreciated. He cracks on and gets the job done.
Customer in Somerset
, work completed
Recommended
Great work done fast and efficiently
Customer Service
Quality
Value
Had Matthew round to repair our washing machine today. Arrived promptly with a message to say when he was coming and had all the parts required to complete the job. Job was done efficiently and with the minimal amount of mess and fuss. Washing machine was tested twice to make sure all was good and Matthew even placed the machine back in place before reconnecting and making sure there were no leaks. Machine is now good as new.
Customer in Somerset
, work completed
Recommended
Tumble dryer repair
Customer Service
Quality
Value
Our tumble dryer had become very loud and noisy, a repair was booked. Matthew arrived nice and early this morning, he was polite throughout and repaired the tumble dryer quickly and efficiently.
Customer in Devon
, work completed
Recommended
Great work and done fast
Customer Service
Quality
Value
Mathew the repair guy went above and beyond it fix the problem straight away he came within the time lot
Customer in Devon
, work completed
Recommended
Repair Of T.V
Customer Service
Quality
Value
The technician was competent, carried out the work quickly and efficiently and was very courteous.
Which? Trusted Traders Consumer
, work completed
Recommended
Great Job
Customer Service
Quality
Value
Excellent communication throughout, with regular updates on his arrival time. He worked efficiently and demonstrated clear pride in the quality of his work.
Customer in Cornwall
, work completed
Recommended
Fridge freezer repair
Customer Service
Quality
Value
Kieren from samsung came out and placed the door of our freezer compartment abd also very kindly changed the hinges to the other side. This was not on his job sheet, but he kindly did it for us. Very please with the outcome. Thank you.
Customer in Plymouth
, work completed
Recommended
Excellent service, quick and professional
Customer Service
Quality
Value
Really excellent call out, the engineer knew his stuff and dealt with the problem very swiftly and professionally
Customer in Devon
, work completed
Recommended
Working in the Dark - The Repair Guys
Customer Service
Quality
Value
Matthew kept me informed of when he’d arrive, which was really helpful. He had to work in the dark as there was a power cut. He got straight on with mending my cooker, which had two problems, and he fixed them both quickly. He also repaired the cooker light, which I hadn’t even reported. Can’t fault his service. The whole process was easy.
Customer in Devon
, work completed
Recommended
Washing machine repair
Customer Service
Quality
Value
Our repair engineer, Matthew, turned up promptly and was ready to effect the repair. Throughout his visit, he explained his process and the overall repair. The job was completed within the time he stated, and the washing machine was fully serviceable on completion of his work. When Matthew was finished, he tidied up after himself. Matthew was friendly throughout his visit, and I recommend him to friends and family.
Customer in Somerset
, work completed
Recommended
First class service
Customer Service
Quality
Value
Communication good, arrived promptly despite it being difficult to find! Repair carried out efficiently and quickly, very tidy and careful with my property Would definitely recommend
Customer in Devon
, work completed
Recommended
Excellent from first communication to completed repair
Customer Service
Quality
Value
From my first contact with the repair guys to fixing my washing machine they could not have been more helpful. In my view they went far beyond what was required of them. The repair was arranged quickly and to suit my availability. The engineer Pete arrived on time, was very polite, knowledgeable and very efficient in diagnosing the problem and fixing the machine. Would highly recommend this company
Customer in Devon
, work completed
Recommended