Endorsed by Which?

Appliance Doctor South West Limited

5.0

25 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Modern Appliance Engineers with Traditional Values

Appliance Doctor is a locally run business situated in Plymouth, covering the South West. We specialize in the repair and service of all domestic appliances with a friendly, efficient approach that you can depend on.

Carrying more parts than ever before our vans are stocked with thousands of new spare parts, a first call fix is always our priority. At Appliance Doctor, we pride ourselves in the work we do with exemplary standards and a solid reputation of quality throughout. All of our staff are very courteous and always come equipped with a friendly smile.

All of our Engineers are fully qualified, trained and insured. With over 20 years of experience, our engineers have a lot of knowledge to call on when it comes to repairing your appliances.

Appliance Doctor provides you with clear pricing structures and fixed rates so you know there are no hidden costs. Receive a service from the engineers you can trust.

What we do

  • Accessories and parts

  • Appliance repairs and servicing

    • Fridges and freezers
    • Hobs
    • Ovens
    • Washing machines
    • Tumble dryers
    • Dishwashers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
25 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
pleasant, friendly and knowledgeable engineer who has enabled me to continue using my much beloved cooker.
Customer Service
Quality
Value
From the moment of first contact on the phone I was put completely at ease by the friendly and knowledgeable person who I was speaking with at The Appliance Doctor. I had come across the advert in the Saltash Cramleigh, (a free monthly local community booklet, distributed in Saltash.) Seeing the advertisement was a real lucky find. My electric cookers main oven had given me a scare when it blew the main trip switch as I switched it on one day, to bake a cake.I was worried about switching that oven on again so Like most older people I had no idea how to contact someone who would be able to repair it. I am so pleased that I noticed the advert ,because just 18 hours later,it has been repaired by an engineer, who knew exactly what was needed to fix the problem. I think its important to try to repair electrical appliances, rather than buying new. It is far more cost effective and better for the planet. By repairing my cooker at a very reasonable amount of money, The team at "The Appliance Doctor" have saved me the cost of purchasing a new appliance and all the other costs which buying new entails.Such as the costs of delivery, installation & removal of the old appliance. I paid a fraction of the price it would have cost me to purchase a new appliance and a pleasant, friendly and knowledgeable engineer then fixed the problem allowing me the chance to continue using my much beloved cooker.I can and will continue Recommend The Appliance Doctor service and the team as Top Rate
Customer in Cornwall Posted on 09/09/2022 , work completed 09/09/2022
Thoroughly Recommended
Customer Service
Quality
Value
An engineer was with us within an hour of contacting the company. He was polite, efficient and explained why / what he was doing. He also fitted a failed part on the appliance which was not part of the original reason for the call-out. We were made fully aware of the call-out charge before the appointment was booked and felt the charges to be very reasonable. Would not hesitate to recommend.
Customer in Devon Posted on 12/05/2022 , work completed 12/05/2022
Highly recommended company
Customer Service
Quality
Value
I have no hesitation recommending this company, from my first call to request an engineer call to check out my electric oven, they were most helpful and practically knew straight away what the likely problem was, and provided a clear and concise cost for the call out charge (reasonable) and the likely cost of parts. When the engineer (Jason) arrived he quickly confirmed that the heating elements in my Neff oven had failed and required changing, he was genuinely sorry that he did not have the required spares on his van and that there would be a weekend’s delay before they could be sourced. The company called back as soon as the spare elements were delivered and arranged a prompt second visit to fit and test which went smoothly. If any of my other electrical appliances fail I will be straight on the phone to The Appliance Doctor.
Customer in Cornwall Posted on 25/04/2022 , work completed 25/04/2022
Excellent service
Customer Service
Quality
Value
Great service from this company. I would definitely recommend them. They persisted in tracking down replacement parts in order to repair my appliance. Everyone I dealt with was very polite and accommodating.
Customer in Plymouth Posted on 08/12/2021 , work completed 08/12/2021
New kitchen hob
Customer Service
Quality
Value
I broke our kitchen hob on Monday by dropping a heavy item onto the hob and smashing the ceramic plate called Appliance Doctor same day and they came on Wednesday of the same week and fitted new hob, excellent service very quick and professional cannot recommend these guys enough.
Stevie in Plymouth Posted on 06/10/2021 , work completed 06/10/2021
American fridge/freezer
Customer Service
Quality
Value
I had a problem with my American fridge/freezer where the fridge part was icing up and my water dispenser and ice maker was not working. called these guys and very prompt and professional service. The guy who came out was very friendly and helpful, told us and showed us step by step what the problem was, ordered the part and came back within a week to fix it. My fridge/ freezer is now working perfect and saved us a lot of money on buying a new one. Would highly recommend to anyone who has a problem, very impressed with the service
Customer in Plymouth Posted on 10/12/2018 , work completed 04/12/2018
Very professional service
Customer Service
Quality
Value
Very good service. Even tried to suggest possible solutions to problem over phone and avoid 'call out'. Engineer explained work required during call out, in most friendly manner.
David, Devon Posted on 01/06/2018 , work completed 01/06/2018
Great quick efficient work
Customer Service
Quality
Value
Adrian was a very kind nice efficient worker
alicekelly316 Posted on 08/03/2018 , work completed 08/03/2018
Speedy help and great advice
Customer Service
Quality
Value
My washing machine packed up just after Christmas (not a great time!) I called Appliance Doctor, he wasn't open but, over the phone diagnosed the problem and advised against repair - he also recommended which machines to look at based on my need! He even talked me through how to empty my machine so I could get the washing out. Amazing service! Thank you
Jo Grail Posted on 30/12/2017 , work completed 30/12/2017
Super efficient service
Customer Service
Quality
Value
Attended quite promptly following my initial enquiry, at the time stated. Very friendly, efficient and reliable service. Would definitely use again and recommend to friends and family.
Jane, Devon Posted on 04/08/2017 , work completed 04/08/2017