Endorsed by Which?

Aquasmith

5.0

120 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

Organisations and Awards

Jul 2020

About

Complete bathroom refurbishment service.
From the initial site survey, right through to completion of your dream bathroom.
Part of the service we offer is to visit bathroom and tile suppliers with clients, help them choose the correct items that will work in their room.
It is extremely important to us that the project runs smoothly for clients, our attention to detail and pre-planning allows us to accomplish this.
The 2 man fitting teams handle the complete project, this includes all plumbing, carpentry, electrical and tiling.
All waste is removed and disposed of by a licensed company

What we do

  • Bathroom fitters

    • Bathroom design services
    • Accessible bathrooms and showers
    • Wet rooms
    • Bathroom refurbishment
    • Bathroom Installation
    • Bathroom tiling
    • Electric Showers
  • More Services

    • power showers
    • under floor heating
    • lighting and extraction

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
120 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Exceptional quality and service from genuinely trustworthy and supportive people
Customer Service
Quality
Value
We've recently had our rather antiquated bathroom completely refitted by Aquasmith. From the outset, and throughout the whole process, Mitchell provided invaluable support and guidance, helping us to balance the aesthetic and the pragmatic, ensuring that the project resulted in exactly what we wanted. He was able to substantiate our design choices and inform us of the limitations of certain aspirational ideas, providing realistic lead times for materials, and helping us to manage deadlines. The actual work on the bathroom itself was carried out by Mario, who is the most skilled, conscientious, and helpful tradesman I've encountered. Invariably, owing to the age of our house, and the imprecise nature of its construction, there were numerous challenges that needed to be overcome in order to create a flawless finish. Mario was able to solve all of the issues that the house threw at him; tapering walls to straighten tile alignment and accommodate large thermo-regulating controls; moving waste pipes to ensure the floor remained totally level etc. He would discuss every single solution with us to ensure that we were happy with the approaches, and I'm certain that without his level of knowledge and craftsmanship things wouldn't have turned out as perfectly as they have. There was so much support throughout the whole experience, and I think the most reassuring aspect was the trust that was built with Mitchell and Mario. We'll definitely be using Aquasmith again.
Customer in Greater London Posted on 07/11/2022 , work completed 03/11/2022
The trader replied (on 12/12/2022)
Great review, thankyou for posting it. I hope you enjoy using your new bathroom.
Great outcome and well managed process
Customer Service
Quality
Value
Aquasmith have completely refurbished my 90 year old mum's bathroom so that she has an accessible shower and a bathroom that works as a whole. From the outset Mitchell was helpful and friendly and highlighted issues we needed to think about - we went to a number of specialist companies and although their advice was useful in clarifying what we needed in terms of accessiblity, they could not match the balance of practical know-how, flexibility or value for money from Aquasmith. Throughout the process we felt well supported - from checking ideas and coming up with a design that would work, through the choosing of the fittings that would work best for her (with good prices), linking in to other works that were needed to facilitate, and utlimately on the job itself where the work was done in the expected time, despite challenges, and with minimal mess (which was cleaned up completely at the end) even though space was at a premium. Everything was done to budget and within the agreed timescales. The bathroom is extremely small and my mum was anxious about managing the change from what she has been used to, but she is very happy with the outcome and so are we. We are very glad we chose Aquasmith.
Customer in Portsmouth Posted on 31/10/2022 , work completed 14/10/2022
The trader replied (on 12/12/2022)
Thank you for posting this review. I sincerely hope your Mum is enjoying using her new shower.
Major Bathroom Refurbishment
Customer Service
Quality
Value
We received very good support in helping us select tiles bathroom furniture and fittings before the work started. The team that Mitchell, the owner of Aquasmith, assigned to the job were polite, courteous and tidy. There were a few issues that occurred during the installation, one which resulted in a delay to completion, but this was due to a problem with one of the supplied items. My wife and I if asked for a recommendation for bathroom fitters, would have no hesitation in recommending Aquasmith. If I was being mean I would only award 4 stars, but as the major issue was outside of their control, and communication over all the issues was excellent so 5!
Customer in Greater London Posted on 12/10/2022 , work completed 11/10/2022
Exceptionally good bathroom refit
Customer Service
Quality
Value
I'm absolutely delighted with my new bathroom. From the initial visit to completion of the work, including all the rubbish and waste being collected and removed, everything has been completed on time and to an exceptionally high standard. I feel like I now have to renovate the rest of the house to bring it closer to the standard of my bathroom. Old bathtub, shower, basin, tiles, panelling and WC were ripped out with the walls fitted with plasterboard as necessary and freshly tiled with a large walk in shower installed exactly as I wanted it. Mitchell took the time to understand what I wanted and the fitter, Jacek, worked extremely hard and patiently in a tight space and on some extremely hot days to deliver a beautifully designed and installed bathroom that exceeds my very expectations. I'm delighted with the result and highly recommend this contractor.
Customer in Hertfordshire Posted on 23/07/2022 , work completed 16/05/2022
Fantastic New Kitchen
Customer Service
Quality
Value
This was the fourth job carried out for us by Acquasmith, the previous ones all being bathroom work. It involved the stripping out and complete replacement of our kitchen. Mario carried out all the previous work, so we asked for him again. As before, he carried out the work to a very high standard, and did his best to make the whole process as stress-free as possible for us. Likewise, Mitchell again supervised the work, and his calm, pragmatic manner helped the job go smoothly, including sorting out a few issues with the kitchen suppliers.
Customer in Greater London Posted on 24/06/2022 , work completed 09/06/2022
Bathroom.
Customer Service
Quality
Value
Aquasmith transformed a bathroom covered in mold with dangerous rotten floor boards into a beautiful, efficient, immaculate bathroom. Front start to finish, I was able to consult with the team at any time, was assisted in the necessary purchases, the scheduled date was met, and all done with a quiet professionalism.
Customer in Greater London Posted on 22/04/2022 , work completed 01/04/2022
Excellent service - highly recommended
Customer Service
Quality
Value
We were delighted with our new bathroom designed by Mitchell & installed by Mario. Mitchell was incredibly helpful when it came to choosing & buying the bathroom furniture and tiles taking all the hard work out choosing the correct & appropriate furniture and amount of tiles for the floor & ceiling. Mario’s work was incredible - he was clean & tidy (not easy when you’re ripping out an old bathroom, including all the tiles) and he was very thorough and took great pride in his work. When a small problem arose, there wasn’t anything that Mitchell nor Mario would do to correct it. We were so impressed that we immediately booked them to upgrade our downstairs guest cloakroom! We highly recommend Aquasmith. Thank you, gentlemen.
Customer in Hertfordshire Posted on 11/02/2022 , work completed 31/01/2022
Highly professional and top quality workmanship
Customer Service
Quality
Value
Cannot fault Aquasmith. A very professional outfit. They managed the project with regular visits and communication. He foresaw issues before they arose and gave sound advice and input. Clear communication re what is included and what is not. The fitter was incredible, jack of all trades and master of all too, very impressed. Worked all the hours, never off site and planned ahead. I was kept informed about what was happening, the next steps and what was needed from me, all in a timely manner. Highly recommend them. You definitely get what you pay for. Thank you.
Customer in Kent Posted on 21/12/2021 , work completed 20/12/2021
Great new bathroom
Customer Service
Quality
Value
Fully fitted new bathroom. Aquasmith was super helpful right from the get go in terms of design considerations. Managed to get a slot to get the work done within a relatively short period of time. Very easy process of ordering materials and the work was done on time. We had a bit of additional work we wanted doing after the bathroom was finished, and Aquasmith was really helpful in getting that sorted. Overall good service, great value for money and really happy with our new bathroom
Customer in Greater London Posted on 28/10/2021 , work completed 27/10/2021
Friendly professional service, excellent work, completed on time
Customer Service
Quality
Value
The work was carried out exactly to the agreed schedule, and we now have a fantastic bathroom - stepping into it is always a pleasure. At the outset, Mitchell went through the design of the bathroom with me in detail, advising me on the range of products that was available and would fit the room. The work started and completed on the agreed dates and there were no surprises in the invoice. The fitter, Jacek, was courteous and friendly, with an extremely strong work ethic. Throughout the job, he kept me informed of what was happening, and checked out critical details - for example, which way the shower door should open (my initial preference would have left it crashing into the WC!), location of toilet roll holder, etc. The work was much less disruptive than we had expected. Jacek vacuumed chippings, dust, etc as he went along. After he left each afternoon, there was no indication except the carpet protector of the work that was going on - the house was immaculate. The rubbish was all removed on the final day as agreed, without a trace left. We thoroughly recommend this company.
David in Luton Posted on 16/10/2021 , work completed 24/09/2021