Endorsed by Which?

Aquasmith

5.0

107 Reviews

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Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

Organisations and Awards

Jul 2020

About

Complete bathroom refurbishment service.
From the initial site survey, right through to completion of your dream bathroom.
Part of the service we offer is to visit bathroom and tile suppliers with clients, help them choose the correct items that will work in their room.
It is extremely important to us that the project runs smoothly for clients, our attention to detail and pre-planning allows us to accomplish this.
The 2 man fitting teams handle the complete project, this includes all plumbing, carpentry, electrical and tiling.
All waste is removed and disposed of by a licensed company

What we do

  • Bathroom fitters

    • Bathroom design services
    • Accessible bathrooms and showers
    • Wet rooms
    • Bathroom refurbishment
    • Bathroom Installation
    • Bathroom tiling
    • Electric Showers
  • More Services

    • power showers
    • under floor heating
    • lighting and extraction

Customer reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
107 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Thoroughly professional bathroom upgrade
Customer Service
Quality
Value
Aquasmith did a great job with our bathroom upgrade. Overseen by Mitchell, the project was handled professionally from day one, starting and finishing on the expected dates. Aquasmith stripped out our old shower and installed a new one, tiled, with a built-in recess. The work included new downlights, an extractor fan, new vanity units, sinks and taps plumbed in. The old shower had been badly installed, resulting in leaks and a failure of the waste water to drain away properly. It was clear that the guys – Maciek and Jak – knew exactly what they were doing, fitting and sealing the shower tray and door as it should be. The finishing was excellent, with great attention to detail. They also reconfigured the drain-away pipework and now there is no build-up of water in the tray. In doing this, they discovered and fixed a further leak from our bath. The guys always arrived on time, were clean and highly efficient workers and tidied up at the end of every day. There were a couple of minor snags that emerged afterwards but these were sorted quickly and without any quibble. I would have no hesitation in recommending Aquasmith to others.
Maxwell Posted on 25/02/2020 , work completed 22/11/2019
Simply superb professionals
Customer Service
Quality
Value
I used Aquasmith to completely refurbish my rather cramped bathroom, from strip out to final details. I used WHICH to find 3 traders but Aquasmith were my first choice and I'm very glad of it. From first contact to finish Mitchell, who manages the projects, was very good at communications, giving me a firm start date, measuring up, suggesting design options and making sure every thing they and I needed was ready for then. He even took me shopping for the fittings, tiles, units etc., 3 hours well spent pinning down everything from the toilet type to the look of unit handles. They started on schedule and kept me fully informed about what was happening and when. The budget was competitive and the fitters J and M were excellent professionals, tidy, polite and very skilled. My bathroom now has a stunning luxury feel and can't praise them enough. We had a couple of small issues with parts, and a delay thanks to my water supply but issues were resolved quickly and the aftercare is excellent. Altogether a stress free, highly impressive job and I would use them again without hesitation.
Customer in Greater London Posted on 17/01/2020 , work completed 14/01/2020
The trader replied (on 26/01/2020)
Thanks so much for this great review V, delighted our efforts are appreciated. Hope you really enjoy your new bathroom.
Professional firm
Customer Service
Quality
Value
We enlisted Aquasmith on a recommendation to refit and tile our new bathroom. They proved to be worth the recommendation . They were excellent, professional, tidy and polite. They did not stop working from the minute they arrived until the end of each day. They were helpful in making suggestions on how to make our bathroom look amazing. They were helpful to obtain a new unit quickly when a unit we had bought was found to be damaged. I cannot speak highly enough for a great hard working team that were helpful and approachable. The price for the job was competitive.
Michelle Posted on 11/01/2020 , work completed 25/11/2019
The trader replied (on 26/01/2020)
Thanks Michelle for this wonderful review It's really great to know that our efforts are appreciated I sincerely hope that you guys are enjoying your new bathroom
En suite shower refurbishment
Customer Service
Quality
Value
Our shower was in dire need of refurbishment and we are delighted with the outcome of Mitchell, Maciek and Jack's work. They are extremely hard working and well organised. Everything went very smoothly and to plan and budget. They are very professional, tidy and conscientious workers and are experts in their shower and bathroom work. It was a pleasure to have them in the house and they were always helpful and knowledgeable when there were problems to sort out or decisions to be made. We do not hesitate in recommending them and would definitely use them again when we need to. A huge thank you to them for transforming our tired and very sorry looking shower room!
Customer in Greater London Posted on 23/12/2019 , work completed 08/11/2019
The trader replied (on 26/01/2020)
Really delighted that you are happy with the result, our efforts and quality of service B & L. I sincerely hope you are enjoying using your new en suite.
Sheer Class
Customer Service
Quality
Value
I cannot praise Aquasmith enough. Mitchell was with from beginning to end. He was with when I completed the order with the plumber's merchant, spotted some errors in the order, corrected them and asked for trade price. Mitchell was with me when I order the tiles and asked for trade price. He also returned the unused tiles and obtained us a refund. The builder used were Jack and Majciek. I would describe them as perfectionists as is Mitchell who oversaw the works coming by regularly. If you are required to think on the spot, make decisions and are not sure what is the right thing to do then my advice is to lean them, trust them, they wouldn't steer you wrong. Not for either of them the easy quick solutions, but rather the aesthetic and standards is what dominates. When the works were completed, I was reluctant to use the bathroom. All I wanted to do is just look at it. To think that we should be the custodians of something so beautiful. I hope to call on them again in the future. Thank you, Mitchell and my heartfelt thanks to Jack and Majciek.
Julia in Greater London Posted on 31/10/2019 , work completed 14/10/2019
The trader replied (on 09/12/2019)
Thanks so much for this wonderful review Julia, it truly was a pleasure working for you.
Excellent service and highly professional work
Customer Service
Quality
Value
Aquasmith recently transformed our tired old-fashioned en-suite bathroom into a beautiful modern shower room. We have been very impressed with the professionalism of this company throughout the entire project. Mitchell always responded quickly to all of our queries and the two tradesmen were polite, friendly and worked hard each day to ensure the job was completed on time. They clearly take great pride in their work and this is evident in the finish. We would definitely ask this company to undertake another bathroom project for us.
Customer in Hertfordshire Posted on 27/10/2019 , work completed 15/10/2019
The trader replied (on 10/12/2019)
Thank you so much for the review, so delighted you are happy with the result and our service.
Excellent, professional service and great workmanship.
Customer Service
Quality
Value
I was very impressed with the professional service provided by Mitchell and his team, from first providing the quote, agreeing the works through to completing the bathroom, it all went very smoothly, on time and on budget - I couldn’t have asked for more! Would definitely recommend the company. Great job!
Damian Posted on 20/10/2019 , work completed 19/09/2019
The trader replied (on 09/12/2019)
Thanks so much for the review Damian, hope your Mum is enjoying the walk-in shower.
Superb quality work and superb customer service and communication
Customer Service
Quality
Value
Mitchell and his Aquasmith team completed a significant project including merging several rooms together to create a large bathroom. The finish and advice received (great ideas which improved the design) were first rate. The communication was excellent and there is really little I can fault whatsoever. I would wholehearted recommend. Thank you to everyone involved.
Customer in Greater London Posted on 20/10/2019 , work completed 14/02/2018
The trader replied (on 09/12/2019)
Thank you so much for the review, it is so satisfying that our efforts are appreciated.
Rejuvenation of a cloakroom/toilet area
Customer Service
Quality
Value
Excellent workmanship and finishing off which turned an awful room into a pleasant bathroom to be proud of adding value and function to the apartment.
Customer in West Sussex Posted on 28/09/2019 , work completed 27/09/2019
The trader replied (on 09/12/2019)
Absolutely delighted you are happy with the result, thank you so much for this great review.
Complete bathroom refit to a high standard
Customer Service
Quality
Value
We hired Aquasmith to do a complete refit of a our main but quite small bathroom. The guys were professional, hard working and arrived on time each morning. They took care to cover the carpets as they worked and cleared all the waste away once they were done. Mitchell also called in regularly to make sure everything was going well. Their work was to a high standard, with a very good (and straight!) finish on the around 1000 wall tiles we were installing. The price we agreed was fixed in at the start so it meant we didn’t pay more when some things took a bit longer than expected - the house is over 100 years old but they dealt with a number of challenges really well, even going the extra mile to straighten out a wonky window. There was a small issue initially with the fit on the toilet waste but they were more than happy to come back to make sure we were 100% happy with the work. We would definitely recommend.
Customer in Greater London Posted on 10/08/2019 , work completed 26/07/2019
The trader replied (on 09/12/2019)
Thank you so much for this great review, I hope you are really enjoying using your new bathroom.