Scott came to service my boiler for the first time. The service he provided was excellent, from the initial phone call to final payment. His business is set up with the latest management processes, so the booking and arrival time is set and precise. His approach to the service work was professional and tidy, at all times keeping the work area clean, while showing respect for the surrounding area. He carried out a thorough service of the boiler, paying attention to the burner/igniter arrangement and the heat exchanger. Since the service, the boiler is performing well without any concern or issue. Final payment is on invoice and can be concluded by various means, I utilised bank transfer. As initially stated, this was the first time that I have used the services of Aquila Heating Services, however, from my experience on this visit I will be using his services again. Thank You!