Ashby Carpets & Flooring

I've just had Ashby Carpets put some stair carpets into my house. The whole experience, from initial contact, to getting the work completed, has been very good. Nice and friendly service, everyone turning up on time, and I'm very pleased with the work.

Chris and his team have now laid all the floors in our house, carpets, laminate and Karndean, except for bathrooms. We have been using them for around thirty years and wouldn't keep going back unless they were good. Thoroughly recommended.

I needed to replace the vinyl in my kitchen, but really didn't have the budget to splash out on the premium manufacturers' ranges. Michael was super helpful in showing me plenty of high quality options within the right price range, without any pressure to up-sell me to more expensive lines. There was no heavy sales patter, which I hate. The measuring, estimating and order processes were really fast and efficient with no messing about. There was a little bit of a wait between ordering and fitting, only because they are busy, but once the fitters came they did a lovely job, very quick and tidy, neatly finished at the edges and doorways, etc. Very impressed with both the team in the store and the fitters. Would recommend this company, and will definitely be using them again.

From the original survey and quote, through floor selection to installation it was a pleasure to work with the Ashby team. Originally we wanted to replace our old and tired 24 year old IKEA laminate floor in our hall and back room with engineered wood. After many borrowed floor samples and designs we settled on an oak laminate throughout. We could not believe how quick Mark and Kieran installed it - under 6 hours! Any problems e.g. low doors, kitchen cabinet plinths were quietly solved with no fuss. They were tidy and cleared all the rubbish away at the end. We are extremely happy with the result and would recommend Ashby's without hesitation.

Thank Ashby Carpets for the stunning carpet and fantastic service you provided - I have one room left to carpet and I know who I am going to use.

We had no hesitation in using Ashby Carpets and Flooring again for our latest flooring requirements. We now have a stunning French Oak Karndean Van Gogh wooden floor for our hallway, cloakroom and kitchen. The fitters were punctual, polite and very tidy and clearly take pride in their work Potential obstacles concerning variations in skirting height and uneven existing base concrete floor were resolved with a minimum of fuss. The whole project was completed on time at a very competitive price.We look forward to appointing Ashby again when the time comes to upgrade flooring upstairs in our home. Thanks again to Chris and the team for delivering quality service and product. Peter and Lindsay. Lower Earley.

We have used Ashby Carpets for all our flooring for over 20 years - linoleum, wood laminate and carpets. In the past few months we have had 2 carpets fitted. The first was an inexpensive carpet in our spare bedroom, this was quite straightforward but very quickly and expertly installed. The second was a wonderful Axminster wool carpet in our sitting room, which was rather more complicated. We had a minor issue but Chris Ashby personally sorted it out straight away. I note that another reviewer suggested that door fittings should be discussed at the survey and I think that would have helped in our case, as the problem was fitting a much thicker carpet than we had before. However the end result is really good. The service at the shop is very good, they spend a lot of time explaining the different floorings and options and will lend you samples to try out at home. We found that really helpful in making our choice of colour and pattern, not sure we would have made such a good choice from memory. This is a really reliable family firm and they do a professional job. We definitely recommend them and will certainly use them ourselves next time we need to renew some flooring.

I found Michael the showroom manager extremely helpful and knowledgeable. A quote was produced very promptly and was highly competitive. I borrowed some good sized samples to pick the final Karndean colour. The fitting process was very smooth, on time and the finish was beautiful. The fitting guys were able to match up my new flooring to the one in the kitchen with no door bar and the join is staggeringly good. They were incredibly tidy and polite. I would definitely use Ashby Carpets & Flooring again and my neighbours are already interested to see the finished flooring.