Endorsed by Which?

Ashby Carpets & Flooring

4.8

47 Reviews

Opening Hours
Today - 09:30–16:30
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:30–16:30
  • Sunday - Closed

About

Based in Reading, Ashby Carpets and Flooring is a family run business with over 30 years' experience in the flooring trade, offering a professional supply and fitting service that will give you the flooring that you want at a competitive price.
 
We strive to meet and exceed your expectations and pride ourselves on our design service, exceptional choice and impartial advice.

We are a Karndean show room and have been selling Karndean flooring for over 20 years and pride ourselves on being Reading's longest selling Karndean flooring retailer.

What we do

  • Carpets and flooring

    • Flooring showrooms and shops
    • Carpet fitting
    • Carpet showrooms and shops
  • Flooring services

    • Carpet fitting
    • Floor laying
    • Wood flooring installation
  • More Services

    • karndean
    • wooden
    • vinyl
    • marmoleum

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
47 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Friendly, efficient and great service
Customer Service
Quality
Value
Chris and his team have now laid all the floors in our house, carpets, laminate and Karndean, except for bathrooms. We have been using them for around thirty years and wouldn't keep going back unless they were good. Thoroughly recommended.
Collyer Posted on 23/12/2017 , work completed 23/12/2017
Great job on a tight budget has given my kitchen a lovely facelift
Customer Service
Quality
Value
I needed to replace the vinyl in my kitchen, but really didn't have the budget to splash out on the premium manufacturers' ranges. Michael was super helpful in showing me plenty of high quality options within the right price range, without any pressure to up-sell me to more expensive lines. There was no heavy sales patter, which I hate. The measuring, estimating and order processes were really fast and efficient with no messing about. There was a little bit of a wait between ordering and fitting, only because they are busy, but once the fitters came they did a lovely job, very quick and tidy, neatly finished at the edges and doorways, etc. Very impressed with both the team in the store and the fitters. Would recommend this company, and will definitely be using them again.
Maria Casu Posted on 09/12/2017 , work completed 09/12/2017
Fast and efficient service
Customer Service
Quality
Value
From the original survey and quote, through floor selection to installation it was a pleasure to work with the Ashby team. Originally we wanted to replace our old and tired 24 year old IKEA laminate floor in our hall and back room with engineered wood. After many borrowed floor samples and designs we settled on an oak laminate throughout. We could not believe how quick Mark and Kieran installed it - under 6 hours! Any problems e.g. low doors, kitchen cabinet plinths were quietly solved with no fuss. They were tidy and cleared all the rubbish away at the end. We are extremely happy with the result and would recommend Ashby's without hesitation.
rgbargie Posted on 12/09/2017 , work completed 12/09/2017
Good job and service
Customer Service
Quality
Value
Prompt and polite all through dealing with Ashby's. Kept on time, did what they said they would do and left the job clean and tidy.
David, Berkshire Posted on 09/08/2017 , work completed 09/08/2017
Great company
Customer Service
Quality
Value
Have used this company for all our carpets, bathroom floors and hallway laminate. Great service every time.
Sharon, Berkshire Posted on 11/07/2017 , work completed 11/07/2017
Absolutely fabulous
Customer Service
Quality
Value
Thank Ashby Carpets for the stunning carpet and fantastic service you provided - I have one room left to carpet and I know who I am going to use.
Which? Trusted Traders Consumer Posted on 13/04/2017 , work completed 13/04/2017
A1 quality and service again
Customer Service
Quality
Value
We had no hesitation in using Ashby Carpets and Flooring again for our latest flooring requirements. We now have a stunning French Oak Karndean Van Gogh wooden floor for our hallway, cloakroom and kitchen. The fitters were punctual, polite and very tidy and clearly take pride in their work Potential obstacles concerning variations in skirting height and uneven existing base concrete floor were resolved with a minimum of fuss. The whole project was completed on time at a very competitive price.We look forward to appointing Ashby again when the time comes to upgrade flooring upstairs in our home. Thanks again to Chris and the team for delivering quality service and product. Peter and Lindsay. Lower Earley.
Which? Trusted Traders Consumer Posted on 09/03/2016 , work completed 09/03/2016
Yet again, a job done well
Customer Service
Quality
Value
We have used Ashby Carpets for all our flooring for over 20 years - linoleum, wood laminate and carpets. In the past few months we have had 2 carpets fitted. The first was an inexpensive carpet in our spare bedroom, this was quite straightforward but very quickly and expertly installed. The second was a wonderful Axminster wool carpet in our sitting room, which was rather more complicated. We had a minor issue but Chris Ashby personally sorted it out straight away. I note that another reviewer suggested that door fittings should be discussed at the survey and I think that would have helped in our case, as the problem was fitting a much thicker carpet than we had before. However the end result is really good. The service at the shop is very good, they spend a lot of time explaining the different floorings and options and will lend you samples to try out at home. We found that really helpful in making our choice of colour and pattern, not sure we would have made such a good choice from memory. This is a really reliable family firm and they do a professional job. We definitely recommend them and will certainly use them ourselves next time we need to renew some flooring.
PennyJLo Posted on 04/02/2016 , work completed 04/02/2016
Karndean flooring throughout lounge and hall
Customer Service
Quality
Value
I found Michael the showroom manager extremely helpful and knowledgeable. A quote was produced very promptly and was highly competitive. I borrowed some good sized samples to pick the final Karndean colour. The fitting process was very smooth, on time and the finish was beautiful. The fitting guys were able to match up my new flooring to the one in the kitchen with no door bar and the join is staggeringly good. They were incredibly tidy and polite. I would definitely use Ashby Carpets & Flooring again and my neighbours are already interested to see the finished flooring.
Berkshire Posted on 28/01/2016 , work completed 28/01/2016
A very good local company
Customer Service
Quality
Value
I was recommended Ashby Carpets by a local friend and I have to say I am very pleased. Maz helped me choose the carpets, answering all my questions knowledgeably. I had lots of questions and requirements and he was very patient. It was the first time I'd ever bought carpet and I felt well guided throughout the process. Carpet was then ordered, deposit paid, then an excellent fitter Jamie installed it all. He did the stairs, hall and bedroom all as planned. He had to take 6 doors off to cut down as the new carpet was a lot thicker. He did a brilliant job. I have no complaints at all, my only suggestion for improvement would be if when they came to measure up they had thought to check the doors then, and told me it was likely they would need cutting down.. because this costs a little extra (or you could do it yourself). Thank you very much to all at Ashby as I will be recommending you to my friends.
angelaeh Posted on 23/12/2015 , work completed 23/12/2015