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Ashby Carpets & Flooring

4.8

49 Reviews

Opening Hours
Today - 09:00–18:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:30–16:30
  • Sunday - Closed

About

Based in Reading, Ashby Carpets and Flooring is a family run business with over 40 years' experience in the flooring trade, offering a professional supply and fitting service that will give you the flooring that you want at a competitive price.
 
We strive to meet and exceed your expectations and pride ourselves on our design service, exceptional choice and impartial advice.

We are an Amtico and Karndean show room and have been selling Karndean flooring for over 20 years and pride ourselves on being Reading's longest selling Karndean flooring retailer.

What we do

  • Carpets and flooring

    • Flooring showrooms and shops
    • Carpet fitting
    • Carpet showrooms and shops
  • Flooring services

    • Carpet fitting
    • Floor laying
    • Wood flooring installation
  • More Services

    • karndean
    • wooden
    • vinyl
    • marmoleum

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.8
49 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
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Carpets and Karndean
Customer Service
Quality
Value
We approached Ashby Carpets and flooring many months in advance of substantial work at the house. They quoted for relaying some carpets and new elsewhere. By far the biggest job was over 40 square metres of Karndean flooring. We had to wait for floor screed to dry out and Ashby's were so helpful in waiting and checking the moisture level each time we requested. After many weeks of walking on concrete it was so rewarding to have the Karndean laid. Despite us delaying the project the company pegged the original quotes. The installers were so quick and clean and did a fabulous job. We would never consider going anywhere else for our flooring.
Customer in Wokingham Posted on 28/09/2019 , work completed 27/09/2019
Great work and fast with no mess
Customer Service
Quality
Value
We had our bathrooms fitted with Karndean flooring we were previously told that it could not be fitted by another carpet fitter on top of ceramic tiles and we were told that the tiles would have to be removed but it was no bother for Ashby carpets to fit this for us by screeding the top of the tiles. They have done a fantastic job and would definitely use them again and recommend them to all of our friends.
Customer in Reading Posted on 18/07/2019 , work completed 17/07/2019
Magic carpet fitters!
Customer Service
Quality
Value
I recently had carpet fitted throughout our downstairs, on the stairs and upstairs landing. Also vinyl laid in cloakroom and bathroom. Chris and his team went out of their way to make the task easy from start to finish. All done in an agreed time frame and fitted to budget. The whole operation was a pleasure and not the upheaval I had envisaged. Mark who fitted the carpet was personable and friendly and did an excellent job, with no damage to decor. A good family run business with high standards and nothing to much trouble. If only other businesses could follow this benchmark - happy days.
Sue Pickles Posted on 03/07/2019 , work completed 26/06/2019
Professional job throughout
Customer Service
Quality
Value
A very efficient and professional job undertaken over 4 days in our 4-bedroom house replacing all bedroom carpets upstairs with new carpets, replacing carpets throughout the downstairs with Karndean, and similarly covering existing tiles in the kitchen and downstairs w.c. with Karndean. The job was staggered to enable each half of the downstairs to be done whilst moving the furniture to the other half. Disruption was kept to a minimum and the two fitters were friendly, helpful and clearly very experienced. They never stopped!
Customer in Reading Posted on 11/04/2019 , work completed 05/04/2019
Would happily use again.
Customer Service
Quality
Value
We wanted to find a local company to lay flooring. Ashby were great. They have done all of the floors in our house now. We have had both Kardean and Vinyl. We also went through them to get our underfloor heating fitted. They were extremely professional and flexible. The selection in store was wonderful and the staff were incredibly knowledgeable about the stock and products. We would happily recommend and use again.
Customer in Wokingham Posted on 19/12/2018 , work completed 22/11/2018
Excellent service and workmanship
Customer Service
Quality
Value
I have had my house re-done from top to bottom. The prices were competitive and service excellent. Ashby Carpets fitted carpets in my house originally 13 years ago and the price has hardly changed. I even had them move my furniture and dispose of the old carpet. I would recommend you give them a go as the quality of their work is excellent.
Sandie Posted on 30/08/2018 , work completed 30/08/2018
Great service always - whether carpets, laminates or vinyl
Customer Service
Quality
Value
We've used Ashby carpets for all the flooring and carpeting in our home for the last 20 years or so. They're really good at what they do, and all services are provided in a relaxed and friendly manner. The shop has a really good choice and we've always been able to take home samples to help us decide. Any snags affecting the fitting are always thought through and then solved.
bafield91 Posted on 13/08/2018 , work completed 13/08/2018
Excellent work, definitely recommended
Customer Service
Quality
Value
I've just had Ashby Carpets put some stair carpets into my house. The whole experience, from initial contact, to getting the work completed, has been very good. Nice and friendly service, everyone turning up on time, and I'm very pleased with the work.
Reading Posted on 15/03/2018 , work completed 15/03/2018
Friendly, efficient and great service
Customer Service
Quality
Value
Chris and his team have now laid all the floors in our house, carpets, laminate and Karndean, except for bathrooms. We have been using them for around thirty years and wouldn't keep going back unless they were good. Thoroughly recommended.
Collyer Posted on 23/12/2017 , work completed 23/12/2017
Great job on a tight budget has given my kitchen a lovely facelift
Customer Service
Quality
Value
I needed to replace the vinyl in my kitchen, but really didn't have the budget to splash out on the premium manufacturers' ranges. Michael was super helpful in showing me plenty of high quality options within the right price range, without any pressure to up-sell me to more expensive lines. There was no heavy sales patter, which I hate. The measuring, estimating and order processes were really fast and efficient with no messing about. There was a little bit of a wait between ordering and fitting, only because they are busy, but once the fitters came they did a lovely job, very quick and tidy, neatly finished at the edges and doorways, etc. Very impressed with both the team in the store and the fitters. Would recommend this company, and will definitely be using them again.
Maria Casu Posted on 09/12/2017 , work completed 09/12/2017
Fast and efficient service
Customer Service
Quality
Value
From the original survey and quote, through floor selection to installation it was a pleasure to work with the Ashby team. Originally we wanted to replace our old and tired 24 year old IKEA laminate floor in our hall and back room with engineered wood. After many borrowed floor samples and designs we settled on an oak laminate throughout. We could not believe how quick Mark and Kieran installed it - under 6 hours! Any problems e.g. low doors, kitchen cabinet plinths were quietly solved with no fuss. They were tidy and cleared all the rubbish away at the end. We are extremely happy with the result and would recommend Ashby's without hesitation.
rgbargie Posted on 12/09/2017 , work completed 12/09/2017
Good job and service
Customer Service
Quality
Value
Prompt and polite all through dealing with Ashby's. Kept on time, did what they said they would do and left the job clean and tidy.
David, Berkshire Posted on 09/08/2017 , work completed 09/08/2017
Great company
Customer Service
Quality
Value
Have used this company for all our carpets, bathroom floors and hallway laminate. Great service every time.
Sharon, Berkshire Posted on 11/07/2017 , work completed 11/07/2017
Absolutely fabulous
Customer Service
Quality
Value
Thank Ashby Carpets for the stunning carpet and fantastic service you provided - I have one room left to carpet and I know who I am going to use.
Which? Trusted Traders Consumer Posted on 13/04/2017 , work completed 13/04/2017
A1 quality and service again
Customer Service
Quality
Value
We had no hesitation in using Ashby Carpets and Flooring again for our latest flooring requirements. We now have a stunning French Oak Karndean Van Gogh wooden floor for our hallway, cloakroom and kitchen. The fitters were punctual, polite and very tidy and clearly take pride in their work Potential obstacles concerning variations in skirting height and uneven existing base concrete floor were resolved with a minimum of fuss. The whole project was completed on time at a very competitive price.We look forward to appointing Ashby again when the time comes to upgrade flooring upstairs in our home. Thanks again to Chris and the team for delivering quality service and product. Peter and Lindsay. Lower Earley.
Which? Trusted Traders Consumer Posted on 09/03/2016 , work completed 09/03/2016
Yet again, a job done well
Customer Service
Quality
Value
We have used Ashby Carpets for all our flooring for over 20 years - linoleum, wood laminate and carpets. In the past few months we have had 2 carpets fitted. The first was an inexpensive carpet in our spare bedroom, this was quite straightforward but very quickly and expertly installed. The second was a wonderful Axminster wool carpet in our sitting room, which was rather more complicated. We had a minor issue but Chris Ashby personally sorted it out straight away. I note that another reviewer suggested that door fittings should be discussed at the survey and I think that would have helped in our case, as the problem was fitting a much thicker carpet than we had before. However the end result is really good. The service at the shop is very good, they spend a lot of time explaining the different floorings and options and will lend you samples to try out at home. We found that really helpful in making our choice of colour and pattern, not sure we would have made such a good choice from memory. This is a really reliable family firm and they do a professional job. We definitely recommend them and will certainly use them ourselves next time we need to renew some flooring.
PennyJLo Posted on 04/02/2016 , work completed 04/02/2016
Karndean flooring throughout lounge and hall
Customer Service
Quality
Value
I found Michael the showroom manager extremely helpful and knowledgeable. A quote was produced very promptly and was highly competitive. I borrowed some good sized samples to pick the final Karndean colour. The fitting process was very smooth, on time and the finish was beautiful. The fitting guys were able to match up my new flooring to the one in the kitchen with no door bar and the join is staggeringly good. They were incredibly tidy and polite. I would definitely use Ashby Carpets & Flooring again and my neighbours are already interested to see the finished flooring.
Berkshire Posted on 28/01/2016 , work completed 28/01/2016
A very good local company
Customer Service
Quality
Value
I was recommended Ashby Carpets by a local friend and I have to say I am very pleased. Maz helped me choose the carpets, answering all my questions knowledgeably. I had lots of questions and requirements and he was very patient. It was the first time I'd ever bought carpet and I felt well guided throughout the process. Carpet was then ordered, deposit paid, then an excellent fitter Jamie installed it all. He did the stairs, hall and bedroom all as planned. He had to take 6 doors off to cut down as the new carpet was a lot thicker. He did a brilliant job. I have no complaints at all, my only suggestion for improvement would be if when they came to measure up they had thought to check the doors then, and told me it was likely they would need cutting down.. because this costs a little extra (or you could do it yourself). Thank you very much to all at Ashby as I will be recommending you to my friends.
angelaeh Posted on 23/12/2015 , work completed 23/12/2015
First class, as usual.
Customer Service
Quality
Value
We have used this firm for many years. Well informed advice - courteous, personal service. A high standard always. Recommended.
John, Berkshire Posted on 28/11/2014 , work completed 28/11/2014
Which? Local Review
Customer Service
Quality
Value
We had Chris Ashby come in and install hardwood flooring and carpets at our new house. They worked with us to put together a good selection of products, and were very patient with us (even running a bit after closing). Chris and his team did an excellent job. We had a few minor issues post installation, but Chris resolved them immediately.
Farheen Posted on 10/01/2014 , work completed 10/01/2014
Which? Local Review
Customer Service
Quality
Value
We have used Chris Ashby for all of our carpets for the last fifteen years or so. I think every carpet in the house was bought from Chris, and most of the other flooring, except for bathrooms.
keith.collyer Posted on 22/12/2009 , work completed 22/12/2009
Which? Local Review
Customer Service
Quality
Value
Excellent measuring service, plenty of samples left for the room. Listened to our requirements to ensure that the carpet and fitting were correct for the room usage. Fitted quickly and no mess left, would highly recommend.
dgreen Posted on 06/07/2009 , work completed 06/07/2009
Which? Local Review
Customer Service
Quality
Value
A friendly family business that provides good service and advice without any sales pressure. Prices are reasonable and work is done to a professional standard. Shop a bit shambolic but a good range of samples are available for loan etc.
Royston MD Posted on 01/07/2009 , work completed 01/07/2009
Which? Local Review
Customer Service
Quality
Value
Excellent range and quality of products. Samples delivered willingly. Personalized service e.g. Vinyl floor tiles matched and cut to same size to replace 40 year old parque in hall and match refurbished parque tiles in living room.
Mary, Redding Posted on 19/06/2009 , work completed 19/06/2009
Which? Local Review
Customer Service
Quality
Value
Very good local company, completive prices and good workman.
Which? Trusted Traders Consumer Posted on 27/04/2009 , work completed 27/04/2009