ASK Renewables Limited

The quote provided by Ask Renewables was competitive and was fully explained by the surveyor to ensure it covered the work we anticipated as well as being fully appropriate for our circumstances Various options were clearly explained Some minor enabling works were required before installation could proceed - Ask Renewables included those works in their price, whereas the other quotes excluded the minor enabling works Installation occurred on the due date The crew were polite and tidy and really could not have been more helpful The electrician went to great lengths to explain the app he helped me install on my mobile The app itself is very useful and user friendly - It provides live and historical data regarding kwh downloaded by the panels, transferred to the battery as well as total power used by the property including downloads from the Grid The paperwork relating to the installation, warranties etc., arrived by email and by hard copy in the post within 10 days of installation Some 2 weeks after installation the surveyor rang me to check everything was in order

We have had a solar panel installation recently completed by ASK Renewables. The service provided has been excellent from start to finish. We obtained a number of quotes, but we chose ASK because they provided a thorough survey before we made any commitment and took time to explain how the system works and more importantly to listen to what we were looking for. It was clear throughout the process that not only the survey team but the admin side and installers have a clear understanding of panel installation and functioning. The survey suggested a certain configuration, but on install, the installation team suggested one panel be moved for greater efficiency. The installation was carried out smoothly, efficiently and on schedule. The team took time to explain how the app works, which we spend lots of time checking. We have now had the system for two months and we are delighted with the results and even over these winter days we are almost self sufficient in electric power. ASK provided a thoroughly exceptional and professional service. We would and already have recommended them.

The project was completed much quicker and the output potential of the panels is better than I had been led to expect by other suppliers. The work was done very competently and very tidy. The system design for panels and battery was well adapted to the property situation and close monitoring has shown a January result of covering 53% of my electricity usage (including car charging).

The job is done and works well. I have a house which faces South but the roof is awkward due to a dormer window and a gable end. One solar panel company said it was impossible to mount panels on my roof because of its shape. The daughter of my partner used ASK to install panels on the roof of her new house and they were impressed. So I used ASK and they installed eight panels, very neatly and professionally, together with two large batteries in my loft. The installation worked like a charm and was completed in one day for the agreed price. I must commend Samantha, the office person, who provided a first class service and was a valuable information source for me. I have no hesitation in recommending this company.

We have just had a solar panel installation completed by Ask Renewables. The service provided has been excellent from start to finish. We were very impressed with the initial house survey and specifications provided by Matt who provided us with detailed plans for the proposed system. This includes two batteries in order for us to store some of the generated energy for later use when required. Having accepted the quotation we were kept fully up to date with the subsequent plans for our installation. Samantha proved to be both very efficient and very personable. Apart from one slight problem, due to freezing temperatures and snowfall, the installation was carried out very smoothly with minimal fuss and disruption. We are delighted with the results and the system subsequently appears to be running very efficiently. We have drawn great confidence with the team from Ask Renewables and feel confident that should we need any further guidance and support they will be there to provide it. In summary, Ask have provided an exceptional service and I would thoroughly recommend them, without reservation, to anyone considering solar panel installation in the near future.

We are very glad we chose Ask Renewables to provide our solar power system. We sought a number of quotes, and found it hard to decide which systems and providers to use. A number of factors tipped us toward Ask, and we are glad we made the choice we did. Firstly, Matt provided a very thorough survey. We were comforted by the trouble he took to really look over our property and help us choose the right system configuration for us. He was careful, kind, listened, and did not pressurise us at all. We were especially pleased to be able to afford a system with a modular battery storage, that allowed us to get the storage we wanted at a price that was reasonable compared to some other systems. Second, Sam in the office is fab and was good at keeping us updated on GNO applications, dates and the like. Third, the installers did a lovely job. They were polite, again listened to what we thought re location of equipment, and we felt safe in their hands. Fourth, Sam was good at post-installation liaison, Tony took us through the online portals and monitoring carefully, and we are confident that if we need help, they will provide it. We had one part that needed changing after a minor installation issue, and this was done quickly, well and transparently. Overall, the team came across as honest, careful, and trustworthy. We felt they listened to us and helped us choose and design the system we wanted. I'm confident that if we need after-sales service, they will deliver this too.

ASK renewables have installed solar panels and a battery system for our o home. I was seriously impressed by all the personnel from the moment we contacted them. Ed, the surveyor was prompt, efficient and courteous. Most significantly of all he was not pushy especially as we were trying to future proof our system to take into account a new electric cooker. The installation team were very good, experienced and efficient. Finally, the communications, app explanation, and handling of the transactions plus handover packs was done with refreshing courtesy. I was also so impressed with the after sales support from Samantha in sorting out the paperwork for G99 letter of authority. The system installed is working well and generating power as planned. I can recommend this company without reservation.

I phoned ASK Renewables Ltd to ask advice and get a quote for a battery to store electricity from our solar panels. Despite finding out that the company did not cover our area Samantha was more than happy to share her knowledge and expertise with us. She was so kind and even sent an email with further useful information. We now feel in a much better position to make an informed decision about what we need to purchase. It's just a shame we can't buy this from ASK Renewables. Thank you so much Samantha.

ASK renewables have installed solar panels and battery on our home. We were seriously impressed by all the personnel. The surveyor was prompt, efficient and courteous, but most significantly not pushy and happy to wait several weeks until we had time to get comparable quotes. The installation team were very good, experienced and efficient. Finally the communications, app explanation, and handling of the transactions plus handover packs was done with refreshing courtesy. It was also most reassuring to note how much any after sales support was stressed to be available, if it be needed. The effectiveness of the generation will need to be assessed after 12 months of operation, but I am optimistic. I can recommend this company without reservation.

We had solar panels and a battery installed on our house. We received a visit from one of Ask's surveyors who was great at talking through options, giving us different ideas, and we felt he was really honest about the benefits and drawbacks of the system. We were offered an installation date within a few weeks and this was stuck to with the installers arriving promptly. The team were polite and tidy and left behind a really neat job. The electrician also talked us through the basics of how to use the app to monitor our electricity. Following the installation we received all the paperwork we needed within around a week and then had a detailed video call with the owner of the firm to talk through the software and data in more detail, so we can monitor and maximise the benefit from the system. Ask also monitor the system for any errors on a daily basis so this provides reassurance. For somebody who knows a little, but not a lot, about how these systems work, everything was clear and the company were very helpful. We're very happy with the outputs from our system particularly considering we are in one of the darkest months of the year! We contacted a couple of traders for quotes and Ask seemed in line with the market rate. We have been recommending them to friends and family already!