Endorsed by Which?

Ask Windows Limited

4.8

47 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Our bespoke and contemporary conservatories and orangeries are built to extend your living space and to provide an aesthetically pleasing environment. Our windows can transform the look of any home and they're a great investment too. The elegant frames used in all our windows combine good looks with the latest technological benefits. In our wide range of double-glazed windows, you're sure to find exactly the right style to suit your home and your budget.

Why choose us?
• 10 Year company warranty
• 15 Year warranty on double glazed sealed units
• 10 Year insurance backed guarantee
• Deposit protection guarantee
• A rated performance certificate
• Secured by design
• FENSA certification
• High quality glass from Pilkington

What we do

  • Double glazing

    • Double glazing installation
  • Conservatories

  • Doors

    • Bi-fold doors
    • Patio doors
  • Builders

  • Glaziers

  • More Services

    • composite doors porches suffit fascia guttering

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
47 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Excellent service provided
Customer Service
Quality
Value
Ask Windows Ltd have been brilliant. From the initial home appointment to the installation, everything was as explained. Any questions I had were answered and staff were very knowledgeable about their products and procedures. I had two bay windows, a small window and porch windows replaced and believe the cost was not only competitive but that the windows themselves were very good too. The fitters were genuinely friendly and also very skilled and somehow managed to fit the windows on time with minimal disruption to existing walls both inside and out. Highly recommended.
Customer in Greater London Posted on 10/12/2024 , work completed 03/12/2024
Installation of new Aluminium doors and windows
Ask Windows were introduced to me by my Architect for installation of pic and or aluminium doors and windows at my residence. I had the pleasure of meeting Nad and Farahnak. Nad was forthcoming in describing the pros & cons of the PVC vs Aluminium. Nad accompanied me to the manufacturer's factory to understand the process and decide on options best suited to us. Ask Windows were very methodical and managing the project from the ordering till installation. They were very communicating and kept us full abreast of the progress. Installations were undertaken by Ask Windows designated service providers who knew their job and operated efficiently. There were minor hiccups which Ask Windows followed up diligently on any matters that were identified by their own quality control and remedied in a timely manner. Our thanks to all the executives and staff of Ask Windows for going the extra mile in meeting our expectations.
Customer in Greater London Posted on 05/12/2024 (Reviewer did not use service)
The trader replied (on 09/12/2024)
Dear Customer, Thank you for sharing your experience and taking the time to write a review for us. We very much appreciate it and assure you of our utmost attention at all times. With Kind Regards, Ask Windows Team
Wonderful Company
Customer Service
Quality
Value
The whole process went much more smoothly than I had anticipated. I had lots of questions. Nad pre-empted these and gave thorough information without prompting which was very reassuring. He gave details about security, longevity, guarantees, and the team of people who would be involved in the installation. Everyone involved was incredibly helpful - Nad for his great knowledge, his wife for her thoughtful information about reviews and deliveries, Fernando and Casio for their expert job of installation of the patio doors, and the care they took. I was extremely pleased that I chose this company and the result was fantastic.
Customer in Greater London Posted on 19/10/2024 , work completed 01/10/2024
The trader replied (on 22/10/2024)
Dear Customer, Thank you very much for taking the time to write a review for us. We would like to thank you for your custom and trusting us to do this work for you. You have our uttermost attention at all times. Kind Regards, Ask Windows Team
A good experience
Customer Service
Quality
Value
Ask Windows were very helpful, from sales to surveyor, via the office staff and the installers. Timely and efficient. Communications were clear and to the point. Very good customer service. The installers were very helpful and pleasant and did an excellent cleaning up job. The uPVC windows, not my favourite material, look much better than I expected. I am very pleased. And there is a 10 year insurance backed warranty.
Customer in Greater London Posted on 29/08/2024 , work completed 16/08/2024
The trader replied (on 02/09/2024)
Dear Customer, Thank you very much for the time to write a review for us and share your experience. We are happy to do more work for you in the future. Kind Regards, Ask Windows Team
Cannot fault them!
Customer Service
Quality
Value
I had a Solidoor installed yesterday by Ask Windows. I dealt with Faranak from start to finish and she was a delight to deal with. Very efficient and responsive to emails. I ordered just before the Christmas break and was informed that it is usually approx 3/4 weeks from ordering but that there might be a delay due to the holidays (totally understandable). I was therefore surprised when installation was organised for 9th Jan. Two fitters arrived at the stated time and my new door and window were installed by lunchtime. They cleared up after themselves and did a lovely job. Absolutely cannot fault the company and, based on this experience, I would use them again and recommend them to family and friends.
Customer in Greater London Posted on 10/01/2024 , work completed 09/01/2024
The trader replied (on 12/01/2024)
Dear Customer, Thank you so much for spending time to leave this review for us. Much appreciated. We are happy to do more work for you in the future. Kindest Regards, Ask Windows Team
Excellent work
Customer Service
Quality
Value
Fantastic! I now have five new UPVC sash windows installed by Ask Windows, and they couldn’t be better. The company came highly recommended to me, and I am highly recommending them to you. As you can tell, I am very happy. :))
Customer in Greater London Posted on 22/09/2023 , work completed 22/09/2023
The trader replied (on 26/09/2023)
Dear customer, Thank you very much for your positive review. We are happy to do more work for you in the future. Kind Regards, Ask Windows Ltd Team
Good product and service
Customer Service
Quality
Value
Bought replacement windows and door. Product is very good. Service was very good. Very good and reliable people. will gladly recommend them to friends.
Laxmipat in Greater London Posted on 14/02/2022 , work completed 28/01/2022
Poor after care service
Customer Service
Quality
Value
Nad was so convincing when he promised us equipment of the highest quality that would never go wrong. Unfortunately, his promises fell flat once money had been exchanged. We have been waiting several months now to have fixes to windows that have dropped after a few months of being installed. The windows have been very difficult to open or close and as a result, the mechanisms have scraped the wood colouring and left white PVC in its place. Furthermore, our new front door also installed by Ask Windows started to squeak approximately 4 months after installation. My experiences so far have been phone calls to my mobile with no messages left. When I phone yet again for the umpteenth time, I am fobbed off with excuses such as we have no service calls availability, or our fitters stop work at 3pm or there are no pens in stock to paint over the white damaged parts of the windows where the bolts have scrapped through. I would avoid Ask Windows at all costs because once you have parted with your money, you are very unlikely to see them again.
Customer in Greater London Posted on 13/12/2021 , work completed 01/07/2021
The trader replied (on 17/12/2021)
Dear Customer, We are quite disappointed that you have discredited our high quality products and services with your unfair comments and review. Over the past years, we have achieved high standards in both our products and services. Majority of our customers come through referrals and recommendations. Also we have many returning customers. The points you have stated are not valid. if our service department contact our customers, we do leave messages if the message option is available. Should we have had shortage of staff or engineers during the pandemic, we have always contacted our customers to give an update. I am afraid since you have published your review as anonymous, we do not know who you are and which service you require. Would you please call our office so that we can discuss this matter further. Looking forward to hearing from you. Regards, Ask Windows Team
Highly recommended
Customer Service
Quality
Value
We contacted Ask Windows after seeing a number of their signs in properties in our road and being impressed with the work they had completed on those properties. We are so glad we did. They were first-class from start to finish; starting with Nad who clearly explained things every step of the way and provided a competitive price. The friendly fitters were also excellent throughout; highly efficient in their work, tidy and most importantly, the end result was fantastic. A great experience all round. Highly recommended.
Customer in Greater London Posted on 05/09/2021 , work completed 27/08/2021
Highly Recommend This Company! Miles above the rest
Customer Service
Quality
Value
I had been let down by another Trader who I ordered a Solidor Composite door and side panels from. Despite initially quoting 4 weeks installations They messed me about for weeks, didn't respond to messages then eventually said it would be another 4-6 weeks for installation blaming Covid as as reason for not doing it sooner. I stumbled upon Ask Windows and rang them in desperation. I was told it would take 2-3 weeks for installation and they quoted a cheaper price than the other trader. The next day their Surveyor turned up to measure and 2.5 weeks later my door was installed. They were brilliant, I cant recommend them enough! My only criticism would be that they do not come up on searches when you are looking for a composite door in my area, they need a better search presence and they deserve all the business from North London as the service they provide is just perfect! Well done Ask Windows!
Customer in Greater London Posted on 28/01/2021 , work completed 26/01/2021