Endorsed by Which?

Associated Stairlifts Ltd

5.0

249 Reviews

Opening Hours
Today - 08:00–19:00
  • Monday 08:00–19:00
  • Tuesday 08:00–19:00
  • Wednesday 08:00–19:00
  • Thursday 08:00–19:00
  • Friday 08:00–19:00
  • Saturday 08:00–19:00
  • Sunday 08:00–19:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

FEBRUARY 2023

About

We are a long established independent family-run business with over 30 years experience and have firmly gained a reputation for quality customer service and value for money. We operate nationwide throughout the UK to supply quality new, reconditioned and rental stairlifts for straight or curved staircases.

Being an independent supplier of stairlifts, we are able to advise you on the best solution for your particular staircase and your own specific requirements. We pride ourselves on taking the time to understand the needs of our customers, and on providing useful, professional and friendly advice to help you make your final decision on the right solution for you.

Whatever the layout of your home, we have the answer. Whether you need a straight track or a made to measure curved stairlift, we have the solution.

We offer a wide range of stairlifts which you are able to rent or buy. This is often a personal decision, based upon your financial situation and the length of time you wish to use it.

What we do

  • Disability and mobility

    • Stairlifts
  • More Services

    • we install
    • service
    • maintain curved and straight stairlift

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
249 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent
Customer Service
Quality
Value
Excellent service, very professional, explained the operation of stairlift very clearly.
David, County Durham Posted on 14/03/2019 , work completed 14/03/2019
My review
Customer Service
Quality
Value
Very good service.
Stuart, West Midlands Posted on 12/03/2019 , work completed 12/03/2019
My review
Customer Service
Quality
Value
The stairlift has always been serviced on time, everything resolved satisfactorily.
June, Derbyshire Posted on 11/03/2019 , work completed 11/03/2019
Good professional service
Customer Service
Quality
Value
Fair price, prompt delivery, on time to install.
Pamela, Leicestershire Posted on 08/03/2019 , work completed 08/03/2019
Excellent response and service
Customer Service
Quality
Value
We had an issue with our stairlift (we had crashed it into an open cupboard door - oops!) The service provided was excellent - from the prompt , polite and helpful answer to our initial phone call, to the phone call from their engineer - to try and avoid a call out charge - due to our carelessness. Between us we sorted out the problem, everything is now working and we are very happy customers. Also they were just pleased for us and did not try to prompt a positive review, very refreshing.
Customer in Essex Posted on 07/03/2019 , work completed 07/03/2019
My review
Customer Service
Quality
Value
Good dealings.
Which? Trusted Traders Consumer Posted on 27/02/2019 , work completed 27/02/2019
Prompt.
Customer Service
Quality
Value
They came to change the battery of my stairlift. Very happy with the work.
Steven, Leicestershire Posted on 20/02/2019 , work completed 20/02/2019
Very happy
Customer Service
Quality
Value
Very happy with service today.
Valerie, West Sussex Posted on 18/02/2019 , work completed 18/02/2019
Very happy
Customer Service
Quality
Value
I am very happy with the stair lift and the servicing. I could not manage without it. Thank you
Which? Trusted Traders Consumer Posted on 15/02/2019 , work completed 15/02/2019
Polite & helpful
Customer Service
Quality
Value
Fitted & removed a stairlift, can't remember if it was same person for both jobs. Both were polite and helpful as were the office staff for any help of queries.
Linda, Derbyshire Posted on 14/02/2019 , work completed 14/02/2019