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Endorsed by Which?
Associated Stairlifts Ltd
Opening Hours
Today - 08:00–19:00
- Monday 08:00–19:00
- Tuesday 08:00–19:00
- Wednesday 08:00–19:00
- Thursday 08:00–19:00
- Friday 08:00–19:00
- Saturday 08:00–19:00
- Sunday 08:00–19:00
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
Organisations and Awards
About
We are a long established independent family-run business with over 30 years experience and have firmly gained a reputation for quality customer service and value for money. We operate nationwide throughout the UK to supply quality new, reconditioned and rental stairlifts for straight or curved staircases.
Being an independent supplier of stairlifts, we are able to advise you on the best solution for your particular staircase and your own specific requirements. We pride ourselves on taking the time to understand the needs of our customers, and on providing useful, professional and friendly advice to help you make your final decision on the right solution for you.
Whatever the layout of your home, we have the answer. Whether you need a straight track or a made to measure curved stairlift, we have the solution.
We offer a wide range of stairlifts which you are able to rent or buy. This is often a personal decision, based upon your financial situation and the length of time you wish to use it.
What we do
Disability and mobility
- Stairlifts
More Services
- we install
- service
- maintain curved and straight stairlift
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
264 reviews
Recommended
Recommended
by 100% of customers
Sort by
Prompt.
Customer Service
Quality
Value
Very satisfactory.
Margaret, Avon
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
I needed this stairlift in a hurry. The service was excellent. I liked that there was no pushy salesman tactics. I would recommend them and will buy from them in the future.
Lynn, Warwickshire
, work completed
Recommended
Really good
Customer Service
Quality
Value
Arrived on time. Worked cleanly and were conscientious and efficient. Explained in detail the operation of control of the chair lift and left two instruction sheets allowing for one to be lost. The lift is simple to use and does the job quietly. In all, 100%.
Edward, Hampshire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Ian was on time, needed no directions and completed the job required. Very professional, thanks Ian.
Pamela, Leicestershire
, work completed
Recommended
All that one would wish for
Customer Service
Quality
Value
When asking a company to fulfil a job requirement, it is a pleasure when that company completes the job promptly, efficiently and professionally. Associated Stairlifts is such a company.
Jacqueline, Buckinghamshire
, work completed
Recommended
First class
Customer Service
Quality
Value
I contacted Associated Stair lifts after having no luck with Acorn Stair lifts who were a complete waste of time. When I rang Associated I spoke to Andy, explained the problem with my mothers stair lift. He rang me back within 10 minutes, had what I needed & the engineer was with my mother the following week. First class service all round.
Janet, Worcestershire
, work completed
Recommended
Great service
Customer Service
Quality
Value
Great service overall. Very easy transaction. Would recommend.
Susan, West Midlands
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Friendly, efficient, true professional very clean, tidy, easy to deal with.
Peter, Kent
, work completed
Recommended
Prompt, flexible, caring
Customer Service
Quality
Value
Flexible to our needs at short notice, simple & easy to understand pricing, courteous & non harassing. An easy choice!
June, Surrey
, work completed
Recommended
Full recommendation
Customer Service
Quality
Value
Fast and efficient service - would certainly recommend.
Janet, West Midlands
, work completed
Recommended
Superb job very professional
Customer Service
Quality
Value
I found the above company extremely helpful. Giving swift attention to my requirements. They were always very polite and cheerful when in contact. All round first class job, and would have no problem recommending them to anyone else.
Brian, North Humberside
, work completed
Recommended
Doreen Oadby
Customer Service
Quality
Value
Service excellent.
Doreen, Leicestershire
, work completed
Recommended
Brilliant
Customer Service
Quality
Value
2 good polite fitters and good workers.
Barbara, Cambridgeshire
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
A friendly, family business providing excellent service with no pressuring salesmen, just technical advising engineers.
P, Berkshire
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Installers really good, efficient, helpful and polite. Came at short notice when I had put the installation on hold when my husband was hospitalised.
Gilian, East Sussex
, work completed
Recommended
All straight forward
Customer Service
Quality
Value
Professional and competent came on time cleared up well, explained how to use stair lift, assured us of all included safety features.
Judith, Northamptonshire
, work completed
Recommended
Very prompt, very professional.
Customer Service
Quality
Value
Very pleased with the job. Done quickly, no mess left, and I love the stair lift. What a difference - no longer afraid of stairs!
Which? Trusted Traders Consumer
, work completed
Recommended
Great job
Customer Service
Quality
Value
Martin, our lift installer, was very efficient and friendly. Fully explaining how the lift works and what all the codes mean.
Joan, Essex
, work completed
Recommended
Fast & professional service
Customer Service
Quality
Value
Made telephone call to Associated Stairlife to enquire of spare and availability of same. Good technical advice/support given. Parts arrived following day with documented instructions to fit. Superb service. Would definitely recommend to others and I would certainly use them again.
Which? Trusted Traders Consumer
, work completed
Recommended
Very professional
Customer Service
Quality
Value
From the first phone enquiry to the actual installation, all staff were friendly and helpful, 2 appointments booked, first for survey, 2nd for installation, both reps arrived within the given time. Friendly, fast, efficient, professional service.
Carol, Kent
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
House visited on 12/10/16 and measured up for stair lift. The following day 13/10/16 engineer arrived promptly and fitted Stannah 420 stair lift with efficiency and a pleasant disposition. The service was prompt, professional and a brilliant job carried out by engineer Simon Hurst. Many thanks.
Idris, Merseyside
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Yes the man who installed my stair lift was very nice and did a very professional job. I rate him as excellent.
Veronica, Leicestershire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
I would just like to say since contacting this firm Associated Stairlift I have always had very good service. I would like to mention on Oct. 6, an engineer called Simon serviced my Stairlift. He was so nice to me and sat down and explained what he had done. By the way, I am 96 years old and this alone I am not used to having a nice tradesman.
Isabella, West Yorkshire
, work completed
Recommended
Excellent job and service.
Customer Service
Quality
Value
Very impressed with the service. They were on time, very informative, very friendly. Excellent workmanship.
Violet, West Midlands
, work completed
Recommended
Beyond the call of duty
Customer Service
Quality
Value
The whole team were kind, caring and extremely helpful. Would highly recommend them.
Maggie, Gloucestershire
, work completed
Recommended