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Endorsed by Which?
Associated Stairlifts Ltd
Opening Hours
Today - 08:00–19:00
- Monday 08:00–19:00
- Tuesday 08:00–19:00
- Wednesday 08:00–19:00
- Thursday 08:00–19:00
- Friday 08:00–19:00
- Saturday 08:00–19:00
- Sunday 08:00–19:00
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
Organisations and Awards
About
We are a long established independent family-run business with over 35 years experience and have firmly gained a reputation for quality customer service and value for money. We operate nationwide throughout the UK to supply quality new, reconditioned and rental stairlifts for straight or curved staircases.
Being an independent supplier of stairlifts, we are able to advise you on the best solution for your particular staircase and your own specific requirements. We pride ourselves on taking the time to understand the needs of our customers, and on providing useful, professional and friendly advice to help you make your final decision on the right solution for you.
We offer a wide range of stairlifts which you are able to rent or buy. This is often a personal decision, based upon your financial situation and the length of time you wish to use it.
We cover areas like London, West Midlands, East Midlands, Nottingham, Peterborough, Sheffield and many more!
What we do
Disability and mobility
- Stairlifts
- Step Lifts
- Stairlift Engineers
More Services
- we install
- service
- maintain curved and straight stairlift
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
276 reviews
Recommended
Recommended
by 100% of customers
Sort by
Highly recommended
Customer Service
Quality
Value
A friendly, family business providing excellent service with no pressuring salesmen, just technical advising engineers.
P, Berkshire
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Installers really good, efficient, helpful and polite. Came at short notice when I had put the installation on hold when my husband was hospitalised.
Gilian, East Sussex
, work completed
Recommended
All straight forward
Customer Service
Quality
Value
Professional and competent came on time cleared up well, explained how to use stair lift, assured us of all included safety features.
Judith, Northamptonshire
, work completed
Recommended
Very prompt, very professional.
Customer Service
Quality
Value
Very pleased with the job. Done quickly, no mess left, and I love the stair lift. What a difference - no longer afraid of stairs!
Which? Trusted Traders Consumer
, work completed
Recommended
Great job
Customer Service
Quality
Value
Martin, our lift installer, was very efficient and friendly. Fully explaining how the lift works and what all the codes mean.
Joan, Essex
, work completed
Recommended
Fast & professional service
Customer Service
Quality
Value
Made telephone call to Associated Stairlife to enquire of spare and availability of same. Good technical advice/support given. Parts arrived following day with documented instructions to fit. Superb service. Would definitely recommend to others and I would certainly use them again.
Which? Trusted Traders Consumer
, work completed
Recommended
Very professional
Customer Service
Quality
Value
From the first phone enquiry to the actual installation, all staff were friendly and helpful, 2 appointments booked, first for survey, 2nd for installation, both reps arrived within the given time. Friendly, fast, efficient, professional service.
Carol, Kent
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
House visited on 12/10/16 and measured up for stair lift. The following day 13/10/16 engineer arrived promptly and fitted Stannah 420 stair lift with efficiency and a pleasant disposition. The service was prompt, professional and a brilliant job carried out by engineer Simon Hurst. Many thanks.
Idris, Merseyside
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Yes the man who installed my stair lift was very nice and did a very professional job. I rate him as excellent.
Veronica, Leicestershire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
I would just like to say since contacting this firm Associated Stairlift I have always had very good service. I would like to mention on Oct. 6, an engineer called Simon serviced my Stairlift. He was so nice to me and sat down and explained what he had done. By the way, I am 96 years old and this alone I am not used to having a nice tradesman.
Isabella, West Yorkshire
, work completed
Recommended
Excellent job and service.
Customer Service
Quality
Value
Very impressed with the service. They were on time, very informative, very friendly. Excellent workmanship.
Violet, West Midlands
, work completed
Recommended
Beyond the call of duty
Customer Service
Quality
Value
The whole team were kind, caring and extremely helpful. Would highly recommend them.
Maggie, Gloucestershire
, work completed
Recommended
Prompt and Professional
Customer Service
Quality
Value
This companies operative arrived exactly on the time they said they would. They discussed the work in detail before they started. They were pleasant, cheerful and considerate. The work was fully completed on time. The stair lift when completed was fully explained, demonstrated and they made sure I could operate the lift before they left. They cleaned up satisfactorily.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent Value
Customer Service
Quality
Value
From the office to having the lift fitted, everything went well. Its of excellent value for the price. My husband is really pleasant. Would highly recommend them
Jean, London
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Associated stairlifts called at my request on 14/10/15, price agreed at £995, and the lift was fitted in 45 minutes approximately. Most fantastic service. Highly recommended. Has made my life much happier.
Carl, West Midlands
, work completed
Recommended
My Review
Customer Service
Quality
Value
Good job. Punctual. Cleaned up well after.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Very impressed with this trader and their service performance.
Hardeep Singh, Middlesex
, work completed
Recommended
My Review
Customer Service
Quality
Value
Excellent.
Edward, Nottinghamshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Treated my dad with all consideration as requested by me - very friendly & professional - compared with the so-called market leaders who were not polite!!! shambolic & very expensive.
Which? Trusted Traders Consumer
, work completed
Recommended
A brilliant stair lift co.
Customer Service
Quality
Value
When I needed a stair lift installed, Associated Stairlifts, who had been recommended to me, were the only firm who sent out a qualified engineer who knew what he was talking about. As a result, by turning one stair round to make a platform, I was saved complicated work or a curved lift as advised by other firms. The lift was duly fitted and has made my life so much easier. The after sales care and maintenance plans are excellent and I know Associated Stairlifts are just on the end of the phone. All the staff are very helpful, professional and friendly. I would highly recommend this firm for price, service and quality.
Gaile, West Midlands
, work completed
Recommended
My Review
Customer Service
Quality
Value
From start to finish "Associated Stairlifts Ltd" have been very professional in every aspect, of sales & fitting of the starlift.
Gordon, Leicestershire
, work completed
Recommended
Excellent job.
Customer Service
Quality
Value
Brilliant service. Came when they said they would arrive. Job done in no time. All fitted to high standard and explained everything before they left. Would definitely tell anybody else to use their company! Regards C Ford.
Christine, North Yorkshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Staff very helpful and understanding about my requirements, as I only needed a stair lift for a short period being able to hire on a monthly basis was ideal and very good value. If the need rises again I wouldn't hesitate to contact them and thoroughly recommend this company for their friendly and efficient services.
Susan, Oxfordshire
, work completed
Recommended
Wonderful service
Customer Service
Quality
Value
My father in law broke his thigh bone and would have been discharged to a nursing home but for the action of Andy Lewis of Associated Stair lifts who I contacted late on a Friday afternoon and was prepared to install a stair lift the following Monday. He spoke to me over the weekend to discuss technical details and the equipment was fitted on the date we requested without any fuss.
Tony, Lincolnshire
, work completed
Recommended
Stair lift
Customer Service
Quality
Value
I used this company to fit a stair lift in early June. I found them to be quick and neat. I must say overall was excellent. I would like to add a suggestion that the helpline number could be improved everything else was great.
VS1234
, work completed
Recommended