Endorsed by Which?

Associated Stairlifts Ltd

5.0

276 Reviews

Opening Hours
Today - 08:00–19:00
  • Monday 08:00–19:00
  • Tuesday 08:00–19:00
  • Wednesday 08:00–19:00
  • Thursday 08:00–19:00
  • Friday 08:00–19:00
  • Saturday 08:00–19:00
  • Sunday 08:00–19:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

MAY 2025
FEBRUARY 2023

About

We are a long established independent family-run business with over 35 years experience and have firmly gained a reputation for quality customer service and value for money. We operate nationwide throughout the UK to supply quality new, reconditioned and rental stairlifts for straight or curved staircases.

Being an independent supplier of stairlifts, we are able to advise you on the best solution for your particular staircase and your own specific requirements. We pride ourselves on taking the time to understand the needs of our customers, and on providing useful, professional and friendly advice to help you make your final decision on the right solution for you.

We offer a wide range of stairlifts which you are able to rent or buy. This is often a personal decision, based upon your financial situation and the length of time you wish to use it.

We cover areas like London, West Midlands, East Midlands, Nottingham, Peterborough, Sheffield and many more!

What we do

  • Disability and mobility

    • Stairlifts
    • Step Lifts
    • Stairlift Engineers
  • More Services

    • we install
    • service
    • maintain curved and straight stairlift

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
276 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Removing stairlift
Customer Service
Quality
Value
Great quick and friendly service removing my fathers stairlift in less than 30 mins. No marks left on the patterned carpet, you can’t even tell it was ever there! Thanks for your speedy service & care today
Ruth in Leicestershire Posted on 03/03/2021 , work completed 03/03/2021
Fabulous service
Customer Service
Quality
Value
First a chap came to measure up for my stairlift and was on time, polite and knowledgeable explaining all the options available. The fitting was booked. For 2 days later. Rory turned up on time, was polite and got on with the work without having to be asked. He worked solidly until the job was finished then he demonstrated it and gave me a fully explanation of do's and don'ts and how to care for it. I was most impressed and would not hesitate to use them again.
Customer in Hertfordshire Posted on 12/02/2021 , work completed 08/02/2021
Covid safe and quick clean device
Customer Service
Quality
Value
Would definitely recommend this company, reliable, friendly and followed covid guidelines. From making inquiries for a chair lift to insulation was fast and professional, I could not find fault at all. The installers were friendly who gave me easy use instructions and what to do if I need to contact the company about any problems
Customer in Lincolnshire Posted on 05/02/2021 , work completed 25/01/2021
Great work
Customer Service
Quality
Value
Great service, install was done quickly and to good quality. Joe was very helpful. Would recommend to anyone.
Customer in Buckinghamshire Posted on 03/02/2021 , work completed 03/02/2021
Good, fast service.
Customer Service
Quality
Value
A very pleasant man, he was very good at his job. A pleasure to meet this person he is polite and knowledgeable.
Customer in West Sussex Posted on 29/01/2021 , work completed 29/01/2021
Installation of staircase lift
Customer Service
Quality
Value
We would like to say a huge thank you to Andy and his team for a great job. No bother, no fuss, fast and efficient. It is a great help to my husband for ascending and descending the stairs. My husband has pulmonary fibrosis and for us, this lift is life-changing. THANK YOU!!!
Alan and Elena in Hampshire Posted on 30/11/2020 , work completed 24/11/2020
Briĺiant work
Customer Service
Quality
Value
Needed a stair lift urgently. Very quick installation. Lovely and helpful staff. Would definitely recommend.
Customer in Nottinghamshire Posted on 03/09/2020 , work completed 25/08/2020
Reconditioned stairlift
Customer Service
Quality
Value
Quick and excellent service. Very pleasant people to deal with who recognised that the need was urgent and installed the stairlift within 4 days of initial visit. Would definitely recommend. Many thanks.
Customer in Leicestershire Posted on 23/07/2020 , work completed 13/07/2020
A 5 STAR Review!
Customer Service
Quality
Value
From the minute I made initial enquiries to the minute the work was completed I could not have had better service from this company. They were so easy to deal with and even more importantly extremely reliable and helpful The stairlift they installed is perfect for my needs and has made such a difference to my life. I don’t hesitate to recommend them.
Customer in Kent Posted on 10/01/2020 , work completed 06/12/2019
Very caring, understanding and supportive
Customer Service
Quality
Value
I rang a number of companies, trader was one in price range, option of new lift/rental. Urgent - curved lift would cost too much, best thing to get a straight lift. Very caring, understand and supportive company overall since intial contact
Mr, Enfield Posted on 06/12/2019 , work completed 06/12/2019
My review.
Customer Service
Quality
Value
Very satisfied.
Mr Singh, West Midlands Posted on 26/04/2019 , work completed 26/04/2019
Prompt & professional
Customer Service
Quality
Value
Very pleased with the work done. The problem was resolved & the stairlift is now working. Very helpful.
Len, Leicestershire Posted on 13/04/2019 , work completed 13/04/2019
Very pleased
Customer Service
Quality
Value
Am very pleased with everything.
Which? Trusted Traders Consumer Posted on 12/04/2019 , work completed 12/04/2019
Helpful
Customer Service
Quality
Value
Install stairlift. Quick, efficient and helpful.
Margaret, Leicestershire Posted on 11/04/2019 , work completed 11/04/2019
Very helpful
Customer Service
Quality
Value
Work was done, cleanly and efficiently. Fitters and office staff did exactly what and when. They said they would do something. Very helpful.
Lynn, Derbyshire Posted on 04/04/2019 , work completed 04/04/2019
My review
Customer Service
Quality
Value
Batteries on stairlift needed replacing. All done and chair lift tested.
Marion, Worcestershire Posted on 02/04/2019 , work completed 02/04/2019
Very helpful
Customer Service
Quality
Value
Well installed and removed, very helpful staff well done.
Edna, West Yorkshire Posted on 01/04/2019 , work completed 01/04/2019
My review
Customer Service
Quality
Value
The installation was carried out quickly and efficiently by friendly and competent staff.
Roger, Worcestershire Posted on 01/04/2019 , work completed 01/04/2019
Prompt and professional
Customer Service
Quality
Value
Fitted stairlift.
Dawn, Surrey Posted on 29/03/2019 , work completed 29/03/2019
My review
Customer Service
Quality
Value
1st class service.
Margaret, Leicestershire Posted on 22/03/2019 , work completed 22/03/2019
My review
Customer Service
Quality
Value
Friendly and courteous. Kept me informed. Time to complete work was accurate.
Jill, West Sussex Posted on 21/03/2019 , work completed 21/03/2019
My review
Customer Service
Quality
Value
Replacing two tracks to existing stairlift. All work carried out as stated existing customer. Technician on time, polite and friendly. Got on with the job without fuss.
Phyllis, Leicestershire Posted on 19/03/2019 , work completed 19/03/2019
Really impressed
Customer Service
Quality
Value
Phoned am and gent arrived lunchtime and diagnosed complex and hidden issue quickly and efficiently. Really impressed!
Nicola, Staffordshire Posted on 15/03/2019 , work completed 15/03/2019
Excellent
Customer Service
Quality
Value
Excellent service, very professional, explained the operation of stairlift very clearly.
David, County Durham Posted on 14/03/2019 , work completed 14/03/2019
My review
Customer Service
Quality
Value
Very good service.
Stuart, West Midlands Posted on 12/03/2019 , work completed 12/03/2019