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Associated Stairlifts Ltd

5.0

276 Reviews

Opening Hours
Today - 08:00–19:00
  • Monday 08:00–19:00
  • Tuesday 08:00–19:00
  • Wednesday 08:00–19:00
  • Thursday 08:00–19:00
  • Friday 08:00–19:00
  • Saturday 08:00–19:00
  • Sunday 08:00–19:00
See customer reviews & leave a review

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

MAY 2025
FEBRUARY 2023

About

We are a long established independent family-run business with over 35 years experience and have firmly gained a reputation for quality customer service and value for money. We operate nationwide throughout the UK to supply quality new, reconditioned and rental stairlifts for straight or curved staircases.

Being an independent supplier of stairlifts, we are able to advise you on the best solution for your particular staircase and your own specific requirements. We pride ourselves on taking the time to understand the needs of our customers, and on providing useful, professional and friendly advice to help you make your final decision on the right solution for you.

We offer a wide range of stairlifts which you are able to rent or buy. This is often a personal decision, based upon your financial situation and the length of time you wish to use it.

We cover areas like London, West Midlands, East Midlands, Nottingham, Peterborough, Sheffield and many more!

What we do

  • Disability and mobility

    • Stairlifts
    • Step Lifts
    • Stairlift Engineers

  • More Services

    • we install
    • service
    • maintain curved and straight stairlift

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
276 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
My review
Customer Service
Quality
Value
The stairlift has always been serviced on time, everything resolved satisfactorily.
June, Derbyshire Posted on 11/03/2019 , work completed 11/03/2019
Recommended
Good professional service
Customer Service
Quality
Value
Fair price, prompt delivery, on time to install.
Pamela, Leicestershire Posted on 08/03/2019 , work completed 08/03/2019
Recommended
Excellent response and service
Customer Service
Quality
Value
We had an issue with our stairlift (we had crashed it into an open cupboard door - oops!) The service provided was excellent - from the prompt , polite and helpful answer to our initial phone call, to the phone call from their engineer - to try and avoid a call out charge - due to our carelessness. Between us we sorted out the problem, everything is now working and we are very happy customers. Also they were just pleased for us and did not try to prompt a positive review, very refreshing.
Customer in Essex Posted on 07/03/2019 , work completed 07/03/2019
Recommended
My review
Customer Service
Quality
Value
Good dealings.
Which? Trusted Traders Consumer Posted on 27/02/2019 , work completed 27/02/2019
Recommended
Prompt.
Customer Service
Quality
Value
They came to change the battery of my stairlift. Very happy with the work.
Steven, Leicestershire Posted on 20/02/2019 , work completed 20/02/2019
Recommended
Very happy
Customer Service
Quality
Value
Very happy with service today.
Valerie, West Sussex Posted on 18/02/2019 , work completed 18/02/2019
Recommended
Very happy
Customer Service
Quality
Value
I am very happy with the stair lift and the servicing. I could not manage without it. Thank you
Which? Trusted Traders Consumer Posted on 15/02/2019 , work completed 15/02/2019
Recommended
Professional
Customer Service
Quality
Value
New stairlift installed to replace an existing one. Good, professional service. Very competitively priced. Very prompt. I would recommend them to anybody.
Kevin, Leicestershire Posted on 14/02/2019 , work completed 14/02/2019
Recommended
Polite & helpful
Customer Service
Quality
Value
Fitted & removed a stairlift, can't remember if it was same person for both jobs. Both were polite and helpful as were the office staff for any help of queries.
Linda, Derbyshire Posted on 14/02/2019 , work completed 14/02/2019
Recommended
My review
Customer Service
Quality
Value
General service - Satisfactory financially. Cannot be beaten.
Edna, Leicestershire Posted on 06/02/2019 , work completed 06/02/2019
Recommended
Very well managed
Customer Service
Quality
Value
Came on day and time expected. Very well managed.
Kathleen, Leicestershire Posted on 31/01/2019 , work completed 31/01/2019
Recommended
Professional and helpful
Customer Service
Quality
Value
Associated Stairlifts provided, fitted and removed a rental stairlift for my father. The cost was reasonable and the service very easy to use, particularly when compared to other stairlift companies, which take a "hard sell" approach. I would not hesitate to recommend Associated Stairlifts.
Maria, London Posted on 24/01/2019 , work completed 24/01/2019
Recommended
Professional
Customer Service
Quality
Value
Convenient to arrange. Turned up on time. Did the job professionally and within suggested timescales.
Neil, Hertfordshire Posted on 24/01/2019 , work completed 24/01/2019
Recommended
My review
Customer Service
Quality
Value
Very well done, also quick and polite, nice man.
Brian, Kent Posted on 23/01/2019 , work completed 23/01/2019
Recommended
My review.
Customer Service
Quality
Value
Very good service.
Cairns, Kent Posted on 23/01/2019 , work completed 23/01/2019
Recommended
Prompt and professional.
Customer Service
Quality
Value
I have no need for the stairlift since my husband passed away, but will certainly be in touch again should I need one in the future. Also a neighbour of mine has shown interest, should she need one in the future.
Margaret, Kent Posted on 23/01/2019 , work completed 23/01/2019
Recommended
Very happy
Customer Service
Quality
Value
Very good service, very happy with service.
Lynne, Hampshire Posted on 22/01/2019 , work completed 22/01/2019
Recommended
My review
Customer Service
Quality
Value
Good service.
George, Berkshire Posted on 22/01/2019 , work completed 22/01/2019
Recommended
My review
Customer Service
Quality
Value
Prompt, quick and professional.
Anne, Leicestershire Posted on 16/01/2019 , work completed 16/01/2019
Recommended
Good service
Customer Service
Quality
Value
Good service.
Which? Trusted Traders Consumer Posted on 15/01/2019 , work completed 15/01/2019
Recommended
Fantastic job
Customer Service
Quality
Value
I was very pleased with him he did a fantastic job.
Edna, Shropshire Posted on 14/01/2019 , work completed 14/01/2019
Recommended
My review
Customer Service
Quality
Value
Pleased with installation and engineer's help.
Keith A G, Devon Posted on 14/01/2019 , work completed 14/01/2019
Recommended
Excellent
Customer Service
Quality
Value
After looking around, thought this was best for us. The customer service, excellent, all work carried out very quickly and efficiently. Definitely recommend.
Alison, Middlesex Posted on 03/01/2019 , work completed 03/01/2019
Recommended
Clean and tidy removal
Customer Service
Quality
Value
On time. Very straight, tidy. Left clean and tidy. No problems.
Susan, Kent Posted on 20/12/2018 , work completed 20/12/2018
Recommended
My review
Customer Service
Quality
Value
Prompt, clean and efficient.
Sally, Avon Posted on 17/12/2018 , work completed 17/12/2018
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.