Associated Stairlifts Ltd

The engineer came to remove a stairlift that was no longer needed. He arrived at the time agreed and even phoned half an hour before hand to say when he would arrive. He was very polite and explained what would happen to the stairlift after removal. It was removed with care. In total it took just an hour to complete the removal. I would definitely recommend.

Great service from initial phone call enquiry to completion of removal. Always had a quick answering of call to company. People answering phone always polite, friendly and helpful. Rory came to remove the stairlift. Called ahead to say when he would arrive and was on time. He was quickly and efficiently on task to remove the stairlift. Left everything looking tidy, no mess. Polite and friendly throughout

Arranged date and time for the removal of stairlift, I had a call to confirm tge appointment and a call 1 hour before from the engineer confirming his arrival. He arrived exactly when he said he would and got straight on with the removal, extremely polite, clean and efficient. He completed his work and everything was tidy and shipshape, couldn't ask for better. I would definitely recommend this company to undertake stairlift removal. I'm pretty sure they would be just as good doing installation too. Thank you

Rory did an excellent job in removing the stairlift. Very quiet and extremely polite. No mess was left and I can heartily recommend Associated Stairlifts.

my mum has been with this company since 2015 she has always had fantastic service soon as i ring up greeted with very friendly staff on the phone and appointment is made quick with a engineer that comes out and sorts the problem .we had to call them out in dec 2021 the lady on the phone got my mum a quick appointment even though it was a busy time of year two engineers came out they was so friendly said mum would need a new lift but gave it a service to keep it running till they got her a new one which was not long a week later. I could not be their when engineer came back my mum is very elderly but the engineer was fantastic fitted the new stair lift which she is really happy about was very kind and put her paperwork away and had a nice chat with her on how her new stairlift worked . So i would recommend this company friendly helpful and their engineers do a fantastic job.

I needed a rental stairlift installed for my husband, I contacted a few companies and after seeing what they offered I chose Associated Stairlifts. It was fitted within a week by Rory who did a great job installing it with little fuss in under an hour and no mess. Paying a reasonable monthly rental without a contract was just what I needed and this cost included breakdown and all call out fees too. The hospice nurses who came to look after my husband were very impressed with the stairlift and the fact that it was rented rather than bought outright as it can take many months to get one installed by the local authority. It also was very neat and tidy against the wall of the stair case and took up very little room, I could still walk up the stairs whilst the chair was halfway up . My husband had use of it for a few months, it was a great help to him and saved us having a hospital bed put in the living room but unfortunately since then he went into hospital and has now sadly passed away and have now had it removed. I called Associated stairlifts to come and remove it which they did within a few weeks, Rory returned and dismantled it, it hasn’t left any marks on the walls and there is only a little bit of carpet flattened on the side of the stairs which will soon fluff up with vacuuming . You wouldn’t know there had been a stairlift there at all. Altogether I am very impressed with Associated Stairlifts for their great customer service and professionalism.

From initial phone enquiry through to fitting, every member of the team was friendly, understanding to our needs and efficient. Speedy service and hassle free. Would recommend.

I needed to hire a stairlift for my husband very quickly, Rory came to survey my staircase and the following week it was installed by him. I was very impressed by the professionalism of the whole installation and the customer service. It was all finished in 1.5 hours, it takes up very little room and looks good. Would recommend this company 100% if you need a stairlift installed. One very satisfied customer.

Rory came today to remove the stairlift. Rory was polite, friendly, his work was excellent he was quick, tidy, careful of the furnishings around him. It was a real pleasure to see someone who was well mannered polite and good at his work.

We needed a stairlift for dad and this company gave been brilliant. It was organised quickly, people turned up on time. We were kept informed. The price was great. We opted to rent which turned out well as sadly dad passed away a few weeks after it was installed. The company came and removed the lift with no fuss and you wouldn't even know it had been there. Very impressed. Thank you.

Many thanks to Associated Stairlifts for their support today. The young man/engineer who came along was polite and efficient and fixed the problem in no time at all. I thoroughly recommend the company. The phone is always answered swiftly and everyone is so friendly and accommodating.

Rory was extremely helpful fitting the stairlift. Polite, fast, efficient and explained everything very clearly to us. In fact the overall experience was problem-free. Would recommend!!

Fantastic service carried out by a couple of friendly young chaps very professional quick installation of my mom's new stairlift they were thorough and explained everything in detail I would highly recommend them and am glad my mother now has a lifetime rental with this company to give her some peace at mind

The Associated Stairlift technician serviced my sister's stairlift today. My sister is elderly and rather nervous. The engineer was friendly, polite and helpful and carried out the work efficiently, leaving my sister delighted with the result. I am a firm believer in the Which? Trusted Trader programme so am more than happy to endorse and recommend the service we received. I would also note that the overall cost of the service was only £10 more than an identical one carried out two years ago - I think that shows the value for money.

If you are looking for a stair lift and not sure which company to use? then stop and use Associated Stairlifts Ltd. This is my experience of Associated Stairlifts. I had a urgent installation as my father in law was coming out of the hospital and needed a stair lift the follow week. Associated Stairlifts understood my problem and the MD himself came to do the site survey at the weekend and the stair lift was installed the following week. After my father in law passed away, Associated Stairlifts understood and took the stair lift away. Great staff and great people. Many thanks Associated for your help and understanding.

Excellent service by Rory. He telephoned in advance to give arrival time, which he kept too. Very polite, and carried out service, and installed two new batteries. Reported intermittent left armrest switch/cable fault which I chose to not follow up as it was not a serious problem. He demonstrated the finished work and left the area clean and tidy.

My parents (who are pensioners) needed help going up and down stairs and needed a stairlift - I sourced quite a few Brands (including 'market leading' ones which I found ridiculously expensive) and eventually settled on Associated Stairlift and I have been absolutely delighted with their service. Basically, they do what they say they are going to do - the surveyor turned up on time and explained all the works (simply) to my 80 year old, the deposit was taken with no fuss (and taken off the final bill), AS then realised the works would cost LESS then quoted, and passed the discount onto me and, finally, the installation engineer (Rory) was brilliant - extremely quiet and clean and tidied up after himself. He also tried to stairlift out himself a few times (to ensure fingers/toes didn't get trapped) and didn't leave until my dad had tried it and he was sure he was comfortable with using it. It's so rare to find a company that just does their job ! Thank you

My wife who has terminal cancer had a fall which left her unable to climb the stairs, l was recommended Associated Stairlifts by CAB. I telephoned them on Thursday Morning and told them my problem and they sent a surveyor that afternoon and first thing on Friday morning a fitter arrived and the stairlift was fitted. I will be eternally grateful for their compassion and super service.

This company installed a stairlift for my Mum. Everything from the phone call to set up the survey to the install was perfect. Such good, quality work and such professional staff. I would recommend this company to friends and family.

Arrived on time, everything explained as to what was to be done. When finished I was told that all was in good working order. Excellent service.

Stairlift installed quickly and professionally in only a couple of hours. Very professional and knowledgeable fitter.

I needed a stairlift as Mum became very poorly almost overnight. Associated Stairlifts were local, and from the moment I phoned and spoke to them I knew I had made the right choice. No pushy sales talk, just gave the information we needed. The price was really competitive and the entire process from start to finish was so easy. The stairlift was fitted speedily, in under an hour within a week of ordering and works like a dream! It has changed our lives, I would never have managed without it. I am so happy I decided to order from Associated Stairlifts. Friendly, professional and no fuss. Many Thanks.

Would highly recommend associated stairlift services to anyone looking to rent a stairlift. They were really quick to install and we're able to remove relatively quickly when we no longer needed it.

I had a stairlift fitted for my Mum in order to give her her independence back, which is back in full, no more confined to her bedroom. Joe who fitted the stairlift couldn't have been any nicer, helpful and very thorough in his work. Also explaining how it all works and where to look for any trouble shooting. As a family we can't begin to thank you and your team for making my mum's life good again. Thank you all so very much, especially the 2 lovely polite and kind ladies I spoke with when enquiring about the lift. Very, very helpful well done Associated Stairlifts, wonderful!

Very professional service- arrived at the time requested - minimal noise and very tidy. Helpful office staff who were easy to contact prior to the stairlift being fitted. Excellent explanation of how to use the stairlift on the day, once fitted which gave my Mum confidence.