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Associated Stairlifts Ltd

5.0

283 Reviews

Opening Hours
Today - 08:00–19:00
  • Monday 08:00–19:00
  • Tuesday 08:00–19:00
  • Wednesday 08:00–19:00
  • Thursday 08:00–19:00
  • Friday 08:00–19:00
  • Saturday 08:00–19:00
  • Sunday 08:00–19:00
See customer reviews & leave a review

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After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

MAY 2025
FEBRUARY 2023

About

We are a long established independent family-run business with over 35 years experience and have firmly gained a reputation for quality customer service and value for money. We operate nationwide throughout the UK to supply quality new, reconditioned and rental stairlifts for straight or curved staircases.

Being an independent supplier of stairlifts, we are able to advise you on the best solution for your particular staircase and your own specific requirements. We pride ourselves on taking the time to understand the needs of our customers, and on providing useful, professional and friendly advice to help you make your final decision on the right solution for you.

We offer a wide range of stairlifts which you are able to rent or buy. This is often a personal decision, based upon your financial situation and the length of time you wish to use it.

We cover areas like London, West Midlands, East Midlands, Nottingham, Peterborough, Sheffield and many more!

What we do

  • Disability and mobility

    • Stairlifts
    • Step Lifts
    • Stairlift Engineers

  • More Services

    • we install
    • service
    • maintain curved and straight stairlift

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
283 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
My review
Customer Service
Quality
Value
I have a contract with a large national company and they said I need a new boiler. Brightside have said it is the shower.
Andrea, Kent Posted on 19/10/2018 , work completed 19/10/2018
Recommended
On time and professional
Customer Service
Quality
Value
Sorted out very neatly in house. Fitters both friendly and helpful. Very understanding when rang to ask to have it taken out as person had passed away.
Steven, Avon Posted on 08/10/2018 , work completed 08/10/2018
Recommended
Thorough & helpful
Customer Service
Quality
Value
I have been very satisfied with the stairlift and the accompanying service, I have had it for years with very little trouble, and if I have had to ring for help, I have had help by phone and with great politeness. Now the engineer working on it is very thorough and helpful.
Dorothy, Avon Posted on 08/10/2018 , work completed 08/10/2018
Recommended
Excellent
Customer Service
Quality
Value
Excellent service. Fast and reliable.
Vincent, Derbyshire Posted on 05/10/2018 , work completed 05/10/2018
Recommended
Reliable, professional
Customer Service
Quality
Value
Engineer installed stair lift very informative, easy to use, no problems throughout installation, during use and no problems when engineer came to dismantle and take away.
Amanda, South Yorkshire Posted on 01/10/2018 , work completed 01/10/2018
Recommended
My review
Customer Service
Quality
Value
Very good service.
Julia, Essex Posted on 01/10/2018 , work completed 01/10/2018
Recommended
Excellent service
Customer Service
Quality
Value
Quick, friendly and efficient install and removal.
Andrew, South Glamorgan Posted on 28/09/2018 , work completed 28/09/2018
Recommended
Professional
Customer Service
Quality
Value
Martin was very helpful and professional and friendly. Job completed to high standard and very quickly. Thank you for fitting us in quickly to adapt what we had fitted two weeks ago.
Amanda, Worcestershire Posted on 28/09/2018 , work completed 28/09/2018
Recommended
Good service
Customer Service
Quality
Value
Always had very good service from Associated Stairlifts.
Pauline, Leicestershire Posted on 19/09/2018 , work completed 19/09/2018
Recommended
My review
Customer Service
Quality
Value
Prompt and professional.
Sheila, West Midlands Posted on 19/09/2018 , work completed 19/09/2018
Recommended
My review
Customer Service
Quality
Value
Removed stairlift. Maintained cleaned.
Helen, Warwickshire Posted on 19/09/2018 , work completed 19/09/2018
Recommended
My review
Customer Service
Quality
Value
Stairlift was fitted in September & then we had to have a transfer platform fitted. We only had the stairlift for a short while but we had no problems. Martin was friendly & polite & helpful, as were the people at the end of the phone. All work carried out on the days we expected and to budget. Thank you for your help.
Amanda, Worcestershire Posted on 13/09/2018 , work completed 13/09/2018
Recommended
Repair and maintenance of existing stair lift.
Customer Service
Quality
Value
Polite, efficient work carried out with minimum fuss. Repaired OK, service OK. Would recommend to anyone requiring stair lift.
Barrie, Avon Posted on 12/09/2018 , work completed 12/09/2018
Recommended
Brilliant.
Customer Service
Quality
Value
Fitted stair lift. Prompt & friendly service.
Graham, Leicestershire Posted on 11/09/2018 , work completed 11/09/2018
Recommended
Professional service
Customer Service
Quality
Value
Professional service. Good communication. Arrived on time. Clean and efficient installation.
Which? Trusted Traders Consumer Posted on 11/09/2018 , work completed 11/09/2018
Recommended
Very pleased
Customer Service
Quality
Value
Excellent service, came within a day very helpful and friendly. Very pleased.
Janet, Worcestershire Posted on 10/09/2018 , work completed 10/09/2018
Recommended
Yes
Customer Service
Quality
Value
Yes all very good & on time.
Phil, Berkshire Posted on 06/09/2018 , work completed 06/09/2018
Recommended
Very satisfied
Customer Service
Quality
Value
No trouble when I call. They just turn up & fix it.
Jean, Warwickshire Posted on 06/09/2018 , work completed 06/09/2018
Recommended
First class
Customer Service
Quality
Value
The stairlift was a godsend. Would have been unable to go up or down stairs without it, the workmen were first class and considerate and enjoyable. Would recommend without a doubt.
Ronald, Lancashire Posted on 30/08/2018 , work completed 30/08/2018
Recommended
My review
Customer Service
Quality
Value
All very satisfactory work from Associated Stairlifts.
Terence, Leicestershire Posted on 30/08/2018 , work completed 30/08/2018
Recommended
No problems
Customer Service
Quality
Value
Fitted stair lift. No problems, during it's use. One query answered promptly. No trouble when removed, would recommend.
David, Leicestershire Posted on 28/08/2018 , work completed 28/08/2018
Recommended
My review
Customer Service
Quality
Value
Very satisfied with equipment moving to bungalow.
Nidan, Kent Posted on 22/08/2018 , work completed 22/08/2018
Recommended
My review
Customer Service
Quality
Value
Prompt & professional.
Pamela, Hertfordshire Posted on 21/08/2018 , work completed 21/08/2018
Recommended
Prompt & professional
Customer Service
Quality
Value
Martin the fitter was superb!
Margaret, Hertfordshire Posted on 21/08/2018 , work completed 21/08/2018
Recommended
My review
Customer Service
Quality
Value
OK.
John, West Midlands Posted on 19/08/2018 , work completed 19/08/2018
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.