Endorsed by Which?

Assured Preservations Limited

4.7

25 Reviews

About

Assured Preservations Ltd was formed in 1995, we are an independent Remedial treatments company specialising in Damp proofing and timber preservation in the south London and surrey area.

We also specialise in Basement/cellar waterproofing using cavity drain membrane systems.
Our surveyors are fully qualified with over 30 years experience in the building preservation industry.
We are long term members of the property care association PCA

which ensures that work is carried out by trained experienced operatives and CSRT Qualified surveyors.
We are members of Which trusted traders and the government endorsed Trustmark Scheme.

All our specialist works have a long term guarantee which can be insured with GPI giving piece of mind that in the unlikely event we cease trading your guarantee is protected for the remaining term.

we also specialise in Pre-Purchase property surveys providing a full report with recommendations prior to purchase.

What we do

  • Damp proofing and timber preservation services

    • Condensation and humidification control
    • Woodworm treatment
    • Timber treatment services
  • More Services

    • waterproofing
    • rising damp
    • woodworm treatment

Customer reviews

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4.7
25 reviews
Customer Service
4.8
Quality
4.8
Value
4.6
Sort by
Excellent and professional
Customer Service
Quality
Value
From the first meeting, Mr Paul Ewing, I was very impressed. He explained everything to me and the works that were to be carried out. How the area would be prepared in order for the works to be completed. Appointments days were agreed and kept to. Covered everything including carpets and cleaned and hoovered so was tidy. As works progressed they were in contact with surveyor at all time and sent photos of the completed works for approval. Mandy in the office was also extremely helpful and lovely to talk too. I was just sorry i couldn't make builders tea to their standards lol.
Which? Trusted Traders Consumer Posted on 20/07/2023 , work completed 12/07/2023
Great Company - totally recommend at every part of the process
Customer Service
Quality
Value
We had a wall which had become totally penetrated from a leaking tap on the other side over some years. As anyone reading this review will testify it is quite nerve wracking choosing a damp specialist firm as all one reads about are cowboys and bad work etc. etc. We used Which Trusted trader. We looked at 3 firms and I am really glad to say we chose Assured Preservations. Assured Preservations were absolutely super at very step of the process from liaising with the office, visiting to undertake a survey , agreeing what we did and did not want , visiting and doing the work in 2 stages at our request. It was a very good price as well We had had building work 9 months before so we knew all about the risk pf dust and were concerned about the risk of damage to a new floor - we need not have worried. I sent the email below to their office at the end of the work and am happy to put it on this review. "Please pass on out thanks to Paul and all the team, everything went very smoothly on both visits. In particular we were very impressed with the care with which dust sheets and mats were meticulously fitted to avoid dust spreading during the removal of the plaster and the care on both visits with clearing up afterwards, it was much appreciated. The new plaster looks super. We will happily recommend Assured Preservations to any of our friends who may need similar work. " Sorry if this review is a bit long - but I do think they are really good
Customer in Greater London Posted on 12/06/2023 , work completed 01/02/2023
Efficient and Friendly Service
Customer Service
Quality
Value
Really impressed with the service received for rising damp. Much more reasonable quote than other companies and the team that came and did the work were friendly and efficient. I hope not to have damp issues in the future, but if I do, I would definitely use these guys again. Thank you.
Customer in Greater London Posted on 30/05/2023 , work completed 17/05/2023
Good work, helpful and friendly
Customer Service
Quality
Value
Had some damp-repairs and damp-proofing works done on our flat immediately after we bought it. Assured gave us a competitive quote (not the cheapest and they did charge to come out and do a survey, but that gave us more confidence in the quote than those we had from other firms that were more speculative) and a detailed plan, and when we commissioned the works, were able to fit us in at a time to suit us which we really appreciated. The works went smoothly, the guys were helpful and friendly and cleared up after themselves whilst they were ongoing. There was a problem with an extractor fan that was fitted during the works and someone came back to inspect it and then replace it at no extra cost, and then when an additional patch of wall above where some of the works had been carried out became damp a few weeks later, Assured were able to send someone out who quickly identified the cause and fixed it within a day. Would recommend on the basis of our experience.
Customer in Greater London Posted on 16/01/2022 , work completed 14/01/2022
Causes of penetrating damp missed, very poor aftercare
Customer Service
Quality
Value
We employed the firm to inspect a property before purchasing it to get an idea of repair costs. We went ahead with the purchase and employed the firm to carry out all recommendations plus more that were uncovered during the works. This work has not stopped water from coming into the house. Initially, the firm responded to this by sending people back, at one point they noticed a deep hole by a fascia board that wasn’t identified and filled this. Rain continued to come into the property despite that, which we notified the firm of in June 2021. As of 13th October, I am still waiting to hear what they will do to address the problem although they have sent people round to look at in July and September. Calls and emails are ignored and a lot of time has been wasted. I think they are waiting for us to give up and can’t see that the guarantee is worth much. I would not recommend the firm to anyone especially those looking to buy a new property needing to trust an expert inspection and recommendations for damp.
William in Greater London Posted on 13/10/2021 , work completed 14/12/2020
The trader replied (on 10/11/2021)
we would like to say that the roof defect mentioned within this review could not be identified during our inspection due to no access to the underside of the bay roof structure, visible defects externally were identified by our surveyor and the homebuyers survey which were successfully repaired. A disrupted survey cannot be carried out until the completion date when the property has been purchased. Assured Preservations Ltd are a reputable company which has been trading for over 26 years with fully qualified experienced staff. Our reviews show that we offer a 5 star quality service including customer care. We have many guarantees issued over a 26 year period and carry out over 500 surveys per year.
A reliable and quality service.
Customer Service
Quality
Value
Assured Preservations installed a French drain on the boundary of our property. The work was done to a high standard. We would have no hesitation in recommending the company. An excellent service.
Fiona in Greater London Posted on 06/10/2021 , work completed 17/05/2021
Great customer service and results
Customer Service
Quality
Value
Removed old plaster, put in damp proof course along one side of the house and re-plastered. Did a really good job and their customer service was excellent - I left my keys with the team for a few days and they came over on a Saturday to return them when I was home again. Price seemed fair compared to other quotes I received.
Customer in Greater London Posted on 22/06/2021 , work completed 18/06/2021
Treating and Replacing rotten floors
Customer Service
Quality
Value
Assured Preservation came to the property to assess and quote for rotted floors in two areas of property. Knowledgeable surveyor who accurately assessed presence of type of rot and explained remedial works needed. Sent written quotes and arranged date for work. Two operatives removed rotten floorboards, treated remaining where appropriate and rebuilt floors to an excellent standard. clean and tidy and rubbish was removed from front of property later that day by another vehicle.
Customer in Greater London Posted on 17/03/2021 , work completed 11/08/2020
Great company
Customer Service
Quality
Value
Used Paul and his team for the installation of a new damp proof course and specialist replastering. The work was carried out to a very high standard with minimal fuss and mess, highly recommended.
Customer in Greater London Posted on 07/03/2021 , work completed 05/03/2021
Damp work rendering
Customer Service
Quality
Value
We had Paul and his team work on our front room. We had damp along our outside walls for some time and Paul recommended a course of action to resolve the issue and prevent it from recurring. The team did a great job in hacking off the plaster inside and out and make good the damp issue we had. They are a professional, friendly team and completed the work to high standard, helping us with our electrics along the way. We are very happy with the work and would recommend using Assured Preservation. They are very knowledgeable in the area they work on and would definitely recommend them.
Sue Posted on 14/11/2019 , work completed 08/11/2019