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Endorsed by Which? Trusted Traders

Assured Preservations Limited

Profile thumb assured presrvations logo
4.7

21 Reviews

About

Assured Preservations Ltd was formed in 1995, we are an independent Remedial treatments company specialising in Damp proofing and timber preservation in the south London and surrey area.

We also specialise in Basement/cellar waterproofing using cavity drain membrane systems.
Our surveyors are fully qualified with over 30 years experience in the building preservation industry.
We are long term members of the property care association PCA

which ensures that work is carried out by trained experienced operatives and CSRT Qualified surveyors.
We are members of Which trusted traders and the government endorsed Trustmark Scheme.

All our specialist works have a long term guarantee which can be insured with GPI giving piece of mind that in the unlikely event we cease trading your guarantee is protected for the remaining term.

we also specialise in Pre-Purchase property surveys providing a full report with recommendations prior to purchase.

What we do

  • Damp proofing and timber preservation services

    • Condensation and humidification control
  • More Services

    • waterproofing
    • rising damp
    • woodworm treatment

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.7
21 reviews
Customer Service
4.8
Quality
4.7
Value
4.6
Sort by
Causes of penetrating damp missed, very poor aftercare
Customer Service
Quality
Value
We employed the firm to inspect a property before purchasing it to get an idea of repair costs. We went ahead with the purchase and employed the firm to carry out all recommendations plus more that were uncovered during the works. This work has not stopped water from coming into the house. Initially, the firm responded to this by sending people back, at one point they noticed a deep hole by a fascia board that wasn’t identified and filled this. Rain continued to come into the property despite that, which we notified the firm of in June 2021. As of 13th October, I am still waiting to hear what they will do to address the problem although they have sent people round to look at in July and September. Calls and emails are ignored and a lot of time has been wasted. I think they are waiting for us to give up and can’t see that the guarantee is worth much. I would not recommend the firm to anyone especially those looking to buy a new property needing to trust an expert inspection and recommendations for damp.
William in Greater London Posted on 13/10/2021 , work completed 14/12/2020
The trader replied (on 10/11/2021)
we would like to say that the roof defect mentioned within this review could not be identified during our inspection due to no access to the underside of the bay roof structure, visible defects externally were identified by our surveyor and the homebuyers survey which were successfully repaired. A disrupted survey cannot be carried out until the completion date when the property has been purchased. Assured Preservations Ltd are a reputable company which has been trading for over 26 years with fully qualified experienced staff. Our reviews show that we offer a 5 star quality service including customer care. We have many guarantees issued over a 26 year period and carry out over 500 surveys per year.
A reliable and quality service.
Customer Service
Quality
Value
Assured Preservations installed a French drain on the boundary of our property. The work was done to a high standard. We would have no hesitation in recommending the company. An excellent service.
Fiona in Greater London Posted on 06/10/2021 , work completed 17/05/2021
Great customer service and results
Customer Service
Quality
Value
Removed old plaster, put in damp proof course along one side of the house and re-plastered. Did a really good job and their customer service was excellent - I left my keys with the team for a few days and they came over on a Saturday to return them when I was home again. Price seemed fair compared to other quotes I received.
Customer in Greater London Posted on 22/06/2021 , work completed 18/06/2021
Treating and Replacing rotten floors
Customer Service
Quality
Value
Assured Preservation came to the property to assess and quote for rotted floors in two areas of property. Knowledgeable surveyor who accurately assessed presence of type of rot and explained remedial works needed. Sent written quotes and arranged date for work. Two operatives removed rotten floorboards, treated remaining where appropriate and rebuilt floors to an excellent standard. clean and tidy and rubbish was removed from front of property later that day by another vehicle.
Customer in Greater London Posted on 17/03/2021 , work completed 11/08/2020
Great company
Customer Service
Quality
Value
Used Paul and his team for the installation of a new damp proof course and specialist replastering. The work was carried out to a very high standard with minimal fuss and mess, highly recommended.
Customer in Greater London Posted on 07/03/2021 , work completed 05/03/2021
Damp work rendering
Customer Service
Quality
Value
We had Paul and his team work on our front room. We had damp along our outside walls for some time and Paul recommended a course of action to resolve the issue and prevent it from recurring. The team did a great job in hacking off the plaster inside and out and make good the damp issue we had. They are a professional, friendly team and completed the work to high standard, helping us with our electrics along the way. We are very happy with the work and would recommend using Assured Preservation. They are very knowledgeable in the area they work on and would definitely recommend them.
Sue Posted on 14/11/2019 , work completed 08/11/2019
Professional/reliable/trustworthy
Customer Service
Quality
Value
Having had contradictory diagnosis from several different companies for damp/moisture affecting the skirting boards in both bedrooms of double fronted bungalow my roofer recommended Assured Preservation because some of his customers had been very happy with the work undertaken by them. I arranged a free home visit. Paul arrived on time and after careful assessment/examination of the damaged areas he diagnosed the problem and recommended French drains to stop rainwater from settling by the external walls and change the damaged skirting board. Paul was professional, polite and very knowledgeable. I received detailed quote with diagrams of the work to be undertaken within a couple of days. 3 men undertook the work over 2 days arrived on time and were pleasant, professional, hard working leaving the place clean on completion. First class. These days you rarely find such a competent, conscientious and trust worthy company. Would definitely recommend this company.
Customer in Greater London Posted on 02/10/2019 , work completed 03/09/2019
Absolute professionals
Customer Service
Quality
Value
Needed a substantial damp proof course on one side of the house. The initial survey carried out was quick, concise and clear. All details regarding the problem and subsequent work was clearly explained. The work was completed to a very high standard on time and with the minimum of disruption. The electrics and carpentry required as part of the damp proofing was included and again undertaken to the highest level. The team that came to the house were polite professional and very tidy. Would certainly recommend.
Customer in Greater London Posted on 19/03/2019 , work completed 12/03/2019
Great team work - professional and fast
Customer Service
Quality
Value
The agency managing our flat got in touch with Assured Preservations. Paul attended the property, made some sketches, took some notes and most importantly, he was happy to answer all my questions. After 2 days, he provided a report that was instrumental in understanding the next steps needed to address the damp problem in the house. Then he arranged a time frame that would work for us too and his team of 3 professional employees attended the property. In 2 days they damp proofed two rooms, serviced all heat recovery ventilation units and left the place in great condition. They also gave us a 30 year guarantee for rising damp which shows how serious and professional they are. Thank you!
Customer in Greater London Posted on 06/03/2019 , work completed 25/02/2019
Polite & friendly men
Customer Service
Quality
Value
We had four men working in our house for three days, they were the best workers anyone could wish for. They worked quick, they cleaned up all the mess they made which wasn't much. Polite, very friendly men. I would recommend them to anyone.
Esther, Surrey Posted on 02/08/2018 , work completed 02/08/2018