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Endorsed by Which? Trusted Traders

AST Services Ltd

Profile thumb dsc 0136
4.9

111 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

May 2020

About

AST Services Limited was established in 1995 by Tony Tucker a former lift and escalator engineer. Tony has spent a total of 32 years in the lift industry, the last 20 specifically working with domestic stairlifts. The combined stairlift experience of our three most senior engineers totals over 50 years! Although a small friendly company with a highly motivated and dedicated team, we easily match our larger competitors in terms of experience and ability. Being a small company with excellent experience means we can give unrivalled levels of service both during the installation phase and the subsequent maintenance of your stairlift.

To date, our customers include cancer care hospices, local authority social services, MacMillan Cancer Nurses and Occupational Therapists as well as charitable organisations such as the Royal British Legion and Motor Neurone Disease association.

What we do

  • Disability and mobility

    • Stairlifts
  • More Services

    • we rent and sell both straight and curved stairlifts.

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
111 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Stairlift installation
Customer Service
Quality
Value
We found AST provided excellent service and support from the outset of our enquiry to installation. They were very helpful explaining all the different products available, helping us to chose the right We would highly recommend them.
Customer in Hertfordshire Posted on 23/04/2022 , work completed 01/04/2022
Fantastic Service
Customer Service
Quality
Value
My husband has terminal cancer. His occupational therapist gave me AST Services No. I rang on Monday 20th December and was given instructions as to how to measure for the stairlift (video, measurements etc). Tony rang me back to say ‘yes’ could be fitted before Christmas. On Wednesday 22nd December Jason fitted the stairlift. My husband was so happy, it was the best Christmas present ever. Thankyou so much will definitely recommend. Great company.
Customer in Greater London Posted on 05/01/2022 , work completed 22/12/2021
Great service. Highly recommend
Customer Service
Quality
Value
We needed a stairlift for a very narrow staircase which goes round a 360 degree corner i.e. an almost impossible location. We contacted AST and the owner, Tony, came to assess and measure and reckoned it might just be possible but it would be tight. We weren’t in a hurry as it was insurance for the future rather than an immediate essential, which gave Tony time to liaise with the factory, get a rail re-made to make it more user-friendly and work on it over a number of weeks, which he needed as it was a serious challenge. But he did it and, now we really depend on it, we are so grateful. He couldn’t have been more professional and hardworking over it all, keeping us informed of progress as he waited for new parts etc. And we enjoyed having him working in the house as he was so friendly and helpful. A final word of praise: I managed to get a towel trapped in it on Boxing Day. Entirely my fault, but out Tony came, over an hour’s drive each way, to sort it out and not a word of censure: problem just efficiently sorted. I can’t recommend AST enough and can only say thank you.
Customer in Greater London Posted on 27/12/2021 , work completed 22/09/2021
Stairlift Services
Customer Service
Quality
Value
This company has been assisting my elderly family for years to service a stairlift. Always a very professional and fast service, friendly and very helpful. Nothing is too much trouble and they go above and beyond to help you with any of your needs. Such a great team thank you for all you do to keep people moving daily
Customer in Greater London Posted on 10/09/2021 , work completed 10/09/2021
Quick installation date and fitting
Customer Service
Quality
Value
Curved stairlift fitted. No pressure to go with them. We were after a quick installation date and were really pleased to get one. All fitted to agreed schedule and budget. We had a power cut the morning of fitting but the engineer was fine about it and worked around the power issue until it came back on. Great first impression and v helpful. I will definitely recommend. Thank you.
Customer in Hampshire Posted on 04/08/2021 , work completed 02/08/2021
AST Services Stairlift fit
Customer Service
Quality
Value
Fantastic service. My mother had a fall on the Saturday. On Monday I called AST after they were recommended by a friend. They did an assessment Wednesday and had it fully fitted and working on Thursday. The installers are friendly, super helpful and clearly know their stuff. The stairlift itself is excellent, narrow profile so left enough space for the rest of us to use the stairs which is great. I couldn't be more pleased with how quick they got this all done, the quality of the work and help they provided.
Altaf in Wokingham Posted on 01/04/2021 , work completed 01/04/2021
Very pleased
Customer Service
Quality
Value
Very pleased with the service and how quick they came and did it. All very clean. Extremely pleased and work was good.
Cusomter, Buckinghamshire Posted on 14/01/2021 , work completed 06/12/2020
Great service and quick turnaround
Customer Service
Quality
Value
I called AST as I needed a stairlift quickly due to my wife's health condition. I was given a clear idea of what options were available (I didn't know you could rent a stairlift) and any other costs (eg breakdown/servicing) were outlined. The engineer called a couple of days later to visit and view the site. He was very helpful and pointed out that there would be no 'sales follow up chasing' once he had given me the quote. This was the case and I then called to book the installation. Tony managed to get out to us very quickly despite the start of the second lockdown. The job was done very quickly and to our satisfaction. Tony pointed out that there could be some amendments that could be made once the stairlift had been used if we wished and he came back when I called him to make a minor change. I found AST a really good company to work with and they seem to be very honest in their approach. I would happily recommend them.
Customer in Windsor and Maidenhead Posted on 24/11/2020 , work completed 03/11/2020
Great company .. fast .. efficient and personal service
Customer Service
Quality
Value
I rang Tony the owner of the company on the Monday to get a quote. Not only was his quote reasonable... by the Thursday I had an almost new chairlift fully fitted and functional. He came himself to fit it and even threw in some amazing extras. I found him and his staff an absolute pleasure to deal with, honest and totally reliable, and a great price, highly highly recommend them.
Customer in Hertfordshire Posted on 15/11/2020 , work completed 12/11/2020
DUPLICATE Superb Service
We contacted AST on Friday 10/07/2020 and our call was dealt with in a friendly and professional manner. A site survey was arranged for Monday 13th and the engineer arrived on time. The engineer carried out the survey and offered his recommendations.He then advised us to consider the options and to contact the office for any further advice and to place an order if we wished.We contacted the office a little later and requested a very early supply if possible. We were delighted when they managed to fit us in the following day and at all times the engineer kept us informed.The stair lift was completed the following day and the results exceeded our expectations.The work carried out was excellent.We would also point out that due to the current Covid problems the hygiene precautions taken by the engineer were exemplary. Thank you A S T
Customer in West Berkshire Posted on 15/07/2020 (Reviewer did not use service)