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Trusted Traders

AST Services Ltd

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4.9

105 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

May 2020

About

AST Services Limited was established in 1995 by Tony Tucker a former lift and escalator engineer. Tony has spent a total of 32 years in the lift industry, the last 20 specifically working with domestic stairlifts. The combined stairlift experience of our three most senior engineers totals over 50 years! Although a small friendly company with a highly motivated and dedicated team, we easily match our larger competitors in terms of experience and ability. Being a small company with excellent experience means we can give unrivalled levels of service both during the installation phase and the subsequent maintenance of your stairlift.

To date, our customers include cancer care hospices, local authority social services, MacMillan Cancer Nurses and Occupational Therapists as well as charitable organisations such as the Royal British Legion and Motor Neurone Disease association.

What we do

  • Disability and mobility

    • Stairlifts
  • More Services

    • we rent and sell both straight and curved stairlifts.

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
105 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Very pleased
Customer Service
Quality
Value
Very pleased with the service and how quick they came and did it. All very clean. Extremely pleased and work was good.
Cusomter, Buckinghamshire Posted on 14/01/2021 , work completed 06/12/2020
Great service and quick turnaround
Customer Service
Quality
Value
I called AST as I needed a stairlift quickly due to my wife's health condition. I was given a clear idea of what options were available (I didn't know you could rent a stairlift) and any other costs (eg breakdown/servicing) were outlined. The engineer called a couple of days later to visit and view the site. He was very helpful and pointed out that there would be no 'sales follow up chasing' once he had given me the quote. This was the case and I then called to book the installation. Tony managed to get out to us very quickly despite the start of the second lockdown. The job was done very quickly and to our satisfaction. Tony pointed out that there could be some amendments that could be made once the stairlift had been used if we wished and he came back when I called him to make a minor change. I found AST a really good company to work with and they seem to be very honest in their approach. I would happily recommend them.
Customer in Windsor and Maidenhead Posted on 24/11/2020 , work completed 03/11/2020
Great company .. fast .. efficient and personal service
Customer Service
Quality
Value
I rang Tony the owner of the company on the Monday to get a quote. Not only was his quote reasonable... by the Thursday I had an almost new chairlift fully fitted and functional. He came himself to fit it and even threw in some amazing extras. I found him and his staff an absolute pleasure to deal with, honest and totally reliable, and a great price, highly highly recommend them.
Customer in Hertfordshire Posted on 15/11/2020 , work completed 12/11/2020
DUPLICATE Superb Service
We contacted AST on Friday 10/07/2020 and our call was dealt with in a friendly and professional manner. A site survey was arranged for Monday 13th and the engineer arrived on time. The engineer carried out the survey and offered his recommendations.He then advised us to consider the options and to contact the office for any further advice and to place an order if we wished.We contacted the office a little later and requested a very early supply if possible. We were delighted when they managed to fit us in the following day and at all times the engineer kept us informed.The stair lift was completed the following day and the results exceeded our expectations.The work carried out was excellent.We would also point out that due to the current Covid problems the hygiene precautions taken by the engineer were exemplary. Thank you A S T
Customer in West Berkshire Posted on 15/07/2020 (Reviewer did not use service)
Outstanding
Customer Service
Quality
Value
Tried a Thesaurus to try to find a superlative that best described AST that nobody else had used, they had all been taken! From the initial contact to job completion nothing was too much trouble and I am very pleased with the result. This is a caring, professional firm, which provides an outstanding service. I cannot recommend them highly enough.
Allan in Hertfordshire Posted on 03/07/2020 , work completed 03/07/2020
Personal Service
Customer Service
Quality
Value
This is the second time of using AST and I can honestly say that they have made both difficult experiences as painless as possible. They are professional, clean working and courteous at all times. I would recommend them.
Customer in Greater London Posted on 07/06/2020 , work completed 03/06/2020
Excellent service!
Customer Service
Quality
Value
I can highly recommend AST Services for their polite, professional, outstanding service. I rang for some information which was given freely and clearly over the phone to me. I rang back the next day to book a quotation, Dave was out the next day to measure up. A very friendly & professional man. Explained all we needed to know, with no pressures. Within a couple of days Dave was back to fit the stairlift, (straight) all done in a couple of hours. He explained to my husband how to control the lift etc. My husband and I was very happy with his work, all clean and tidied up too. We did the paperwork and I rang the office about half to pay. Dave such a good member of your team. Andy called me back for payment. All personal who I spoke to were professional, polite, friendly and knew their product! Great service! Great company!
Mr & Mrs Woodage Posted on 26/05/2020 , work completed 26/05/2020
Excellent service. Highly recommend.
Customer Service
Quality
Value
The service from AST was fantastic, can't praise highly enough especially during such challenging times. David did a fabulous job on the installation, very professional and helpful, left no mess whatsoever, great job! Paid the following day over the phone with the office, made the whole process very easy. Dad is thrilled with the stairlift and has made his life easier. Well done AST would 100% recommend this company. Thank you.
Customer in Hampshire Posted on 02/05/2020 , work completed 30/04/2020
Excellent service, highly recommended.
Customer Service
Quality
Value
In really difficult times, AST and Tony in particular came to the rescue. They were informative, extremely flexible with arrangements and the install was tidy and efficient – incredibly efficient! Great communication, excellent advice and competitive pricing. The finished job is top quality and I would not hesitate to recommend AST to anyone.
Customer in Greater London Posted on 16/04/2020 , work completed 15/04/2020
Very professional.
Customer Service
Quality
Value
Very good value & service. No pushy salesman. They gave good advice before purchase. Efficient fitting.
Valerie, Hertfordshire Posted on 18/03/2020 , work completed 18/03/2020