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Trusted Traders

AST Services Ltd

Logo on white
Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
Profile thumb dsc 0136

4.9

80 Reviews

About

AST Services Limited was established in 1995 by Tony Tucker a former lift and escalator engineer. Tony has spent a total of 32 years in the lift industry, the last 20 specifically working with domestic stairlifts. The combined stairlift experience of our three most senior engineers totals over 50 years! Although a small friendly company with a highly motivated and dedicated team, we easily match our larger competitors in terms of experience and ability. Being a small company with excellent experience means we can give unrivalled levels of service both during the installation phase and the subsequent maintenance of your stairlift.

To date, our customers include cancer care hospices, local authority social services, MacMillan Cancer Nurses and Occupational Therapists as well as charitable organisations such as the Royal British Legion and Motor Neurone Disease association.

What we do

  • Disability and mobility

    • Stairlifts
  • More Services

    • we rent and sell both straight and curved stairlifts.

Customer reviews

4.9
80 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Installation of Stairlift
Customer Service
Quality
Value
We rang AST Services Ltd to enquire about a stair lift and they came out immediately and it was fitted within 2 days. The people who gave us a quote and installed the lift were polite professional and friendly. We had a handrail removed, and later decided we needed it, and they came straight back to reinstall it. We have no hesitation in highly recommending them to others.
Customer in Wokingham05/05/2019
Fantastic stairlift
Customer Service
Quality
Value
I would like to thank the team at AST, Everyone who I dealt with was professional and very kind . They came out straight away to measure up, and my lovely stair lift was fitted within a few days. Tony fitted it for me and was such a nice man, he even did a little job for me while he was there, that's not service you get every day. His work was clean and tidy. I would definitely recommend AST to anyone thinking of getting a stair lift. Thank you all, and you Tony for helping me.
Customer in Hertfordshire25/04/2019
Excellent service
Customer Service
Quality
Value
Was recommended this company to have a stairlift fitted. The man who came was very professional and not pushy at all. Explained thoroughly the different options available. The man arranged to have the stairlift fitted very quickly and the workmanship was outstanding leaving no mess. He explained how to use the lift safely. A credit to the company. Would highly recommend.
Ian, Hertfordshire23/04/2019
Amazing fast service
Customer Service
Quality
Value
Not only did AST provide an amazing fast service, but it was provided with honest, kind and patient staff. From my daughter's first telephone enquiry on a Thursday, the stairlift was fitted 2 days later on Saturday, to a staircase with 2 curves! The rental cost was fair and reasonable and the option to convert the arrangement to a purchase (within the first 2 months). I made the decision to proceed with AST - no brainer! No hard sale, no wait. Brilliant! Many thanks.
Dorothy, Buckinghamshire14/04/2019
Brilliant service
Customer Service
Quality
Value
From my initial phone call I was impressed by the professionalism and knowledge of the members of staff I spoke to but at the same time the friendliness that made me feel they really cared about getting the right stair lift for my parents use. When I had a query about the quote, following the survey, I left a message on the answer phone and was called back in less than an hour. Simon, who came to fit the stair lift worked efficiently and with skill - he clearly knew exactly what he had to do. When he had finished installing it, he explained to my very deaf 90 year old mother (who also has the early stages of dementia) exactly how to use the stair lift. He was very kind and patient and afterwards her comment was 'He was a very nice young man'. I would highly recommend AST services to anyone looking to rent a stair lift.
Customer in Hertfordshire29/03/2019
Stairlift removal
Customer Service
Quality
Value
They worked quickly and were pleasant and helpful. Done the removal in no time at all and made sure the area was tidy when the job was finished. Very reasonable prices.
Maryann, Hertfordshire27/02/2019
My review.
Customer Service
Quality
Value
AST Services Ltd, today at 12 midday arrived on time, to service our chair lift. This was our 3rd yearly service, the engineers were always friendly, very professional and explained exactly what they were doing and left everything tidy & working well. Very satisfactory. Would recommend.
Charles Frederick, Hertfordshire27/02/2019
Amazing company, people and service.
Customer Service
Quality
Value
We always thought a stairlift would never fit my Dads steep narrow twisting stairs but I saw AST's website with a picture which looked not unlike our stairs so I got them to come and do a no obligation survey. Really nice guy came and measured and looked and measured again No hard sell just help and solutions. Sure enough it was not only possible but would work on a rental basis which was much cheaper than an outright purchase and would suit our circumstances. On the day of fitting, it snowed 8 inches in the chilterns but with my Dad coming out of hospital, Tony Tucker, the owner of the company made it through the snow with his engineer, even helped me clear the drive and shovel snow to get the gear in. Custom fitted the stairlift with only mm to spare on either side and left the place immaculate. Cannot recommend them enough. Superb !
Customer in Buckinghamshire19/02/2019
Good value.
Customer Service
Quality
Value
Installed stairlift, very friendly, good value & cleaned up well afterwards. Very pleased overall.
Waldemar, Buckinghamshire12/02/2019
Fantastic
Customer Service
Quality
Value
It was Sunday, late afternoon, as I was coming down stairs on my stair lift when it stopped half the way down. I rang AST Services Ltd and within an hour an engineer was at my door. Told me I need a new chair as the motor and gears had failed by 8% I had a new chair, he was fantastic, I'm 88 years old and he made me feel safe.
Joan, Hertfordshire10/02/2019