Speedy and efficient
Daimon was great, and really polite and efficient
Which? Trusted Traders Consumer
Posted on 26/01/2023
, work completed 25/01/2023
Recommended
Did job quickly
Had a problem with lock on double glazed window. Other widow repairs quoted a two week wait to attend. Contacted Damon and he came next day and fitted new mechanism within an hour. I now have his card and would not hesitate to use him again.
Customer in Greater London
Posted on 17/01/2023
, work completed 17/01/2023
Recommended
Windows & Doors
Daimon provided excellent service & fixed our doors and windows quickly & efficiently. Lovely chap.
Customer in Kent
Posted on 08/12/2022
, work completed 08/12/2022
Recommended
Locked out.
External doors locked with keys on inside - unable to get in. Same morning response from Aston Locks, Using specialist equipment and professional flare, contractor was able to unlock door and save me from major expense which would no doubt be charged by other contracts. In short he was brilliant.
Customer in Greater London
Posted on 23/11/2022
, work completed 23/11/2022
Recommended
Emergency - Front Emergency Lock Failure
Quality professional! Certainly knew his stuff! Available for immediate emergency work with quick response. Emergency lock issue resolved promptly.
Customer in Greater London
Posted on 09/09/2022
, work completed 09/09/2022
Recommended
New letterbox replacement
Daimon was very helpful in helping us find the right letterbox. He came to fit which was completed with excellent work and tidied up after the job.
Customer in Greater London
Posted on 14/07/2022
, work completed 13/07/2022
Recommended
Quick and efficient
Great service - changed 3 locks in the house. Responsive communications, fast, clean and efficient!
Customer in Kent
Posted on 19/06/2022
, work completed 15/06/2022
Recommended
Broken lock
I called Monday the thirtieth to get help with a broken front door lock, Aston locks were very helpful-gave me a rough idea of cost over the phone. Came on the thirty first to fix the lock. They managed to get it working so I can use the lock and save me some money (just moved in) and also gave me a rough price of a full new lock in the future if that’s what I decided to do. Couldn’t be more helpful and reliable.
Customer in Kent
Posted on 31/05/2022
, work completed 31/05/2022
Recommended
Excellent service!
I have used this company twice already and cannot recommend it enough. Daimon was very professional and did an excellent job with my front door, first by replacing the letterbox with a stronger and better one, and recently, by replacing the door lock. I will most definitely use his service again.
Customer in Greater London
Posted on 30/05/2022
, work completed 30/05/2022
Recommended
Double glazed door to garden not closing
Damien and l arranged a time. He was punctual, clean and tidy. Moved the strike plate and got the door working. So l contacted him again as four weeks later the lock was playing up. Came to my home again. The same door moved the locking plate, adjusted the mechanism, and the door locks beautifully now. On his way out l asked him if he could look at the door mechanism of my dining room as my wife was worried it might have similar problems. He looked at the door and said it was stiff and sprayed WD40 into and advised to repeat for a couple of more times over the next few weeks. On his way out he noticed two of the pins on the front door had raised and just to me to hammer them back in. Best of all l didn’t get charged for his second visit and l thought his price of seventy pounds The future was very reasonable. I would have no hesitation in recommending Aston Locks and Damien for their services and would definitely use him if l need something done in the future
Luigi in Greater London
Posted on 28/05/2022
, work completed 25/05/2022
Recommended
Lock/door maintenance
I called Damian on the Friday and the following Tuesday he came to rectify the issues we had. The matter was not urgent but Damian was extremely reliable and prompt. I had explained the situation with the doors and locks the expected cost was explained over the phone. I was fully aware of how much it was going to cost. Damian is a professional and he did a great job quickly. The doors all open effortlessly now and are in great working order.
Customer in Greater London
Posted on 23/01/2022
, work completed 07/01/2022
Recommended
Really high quality work, responsive great customer service
I had a real emergency with my young daughter with special needs being able to open/break my old window locks. Daimon fitted me in as an emergency and the locks were all replaced within an hour. He then came back to carry out further non-urgent work a week later. He arrived when he said he would, the work was carried out to a high standard at the cost he quoted, and he was really friendly and pleasant. I will definitely use his services again.
Customer in Greater London
Posted on 10/12/2021
, work completed 03/12/2021
Recommended
Excellent service; friendly, helpful, highly experienced & knowledgeable
Answered immediately and grasped the problem straight away. It was an issue with window catches and a concealed door closer in a rental property and I was given an idea of the likely cost (accurate, as it turned out) there & then. They arranged to visit our tenant, fixed all the issues and called to give me feedback on what the problems had been and what had been done to fix them. Honestly could not have asked for a better service.
Customer in Cumbria
Posted on 29/11/2021
, work completed 19/11/2021
Recommended
Fix/Replace Composite front door lock
Excellent fast, professional and well-priced service. Had an issue with the deadbolts not retracting on my front door. Spoke with Daimon and he was able to come out and fix the problem on the same day. Door required a new lock mechanism which Daimon supplied and fitted at a very competitive price. Great service, would highly recommend Aston Locks.
Steve in Kent
Posted on 13/10/2021
, work completed 13/10/2021
Recommended
Great locksmith
Fast response from Aston, to provide access to a jammed front door lock. Took time to understand the situation. Opened the door without damage. Provided professional advice about the door's multiple locks. Didn't apply pressure for further services or products. Recommended.
Customer in Greater London
Posted on 22/09/2021
, work completed 21/09/2021
Recommended
Fantastic service & person
Daimon was great. We found him on Which, and of 5 or so locksmiths we contacted, he was the only one to respond without having to chase up. He came round quickly despite having a busy schedule to give us an accurate quotation and timeframe. He talked through options to give us various solutions and prices (our deadlock on the front door no longer worked, so we were upgrading all doors at the same time). He completed the work on time, the cost was exactly what was quoted, any problems with ordering parts that weren’t in stock he let us know straight away and kept us informed of any price differences. He also steered us away from options that weren’t of high enough quality which we also really appreciated (no one wants a broken lock in a couple of years!). I noticed he also had a dustpan and brush in his bag - where he had worked was immaculate so he must have swept up! We cannot recommend him highly enough - kind, efficient, professional, trustworthy, friendly, and we really appreciated his expertise. Thanks, Daimon!
Emma in Greater London
Posted on 29/07/2021
, work completed 29/07/2021
Recommended
Changing of locks on front door
Recently moved house and needed to change locks on the front door. Got Damians number from which trustee trader. Gave him a call and arranged for him to come over the following day. Damian completed the job quickly and efficiently price was £95 which I thought was value for money. Would definitely use again.
Peter in Greater London
Posted on 20/03/2021
, work completed 17/03/2021
Recommended
Repair of Upvc window mechanism
Daimon from Aston Locks replaced a window mechanism and adjusted the keeps on a Upvc window. He agreed a date and time and a price and kept to them. He is knowledgeable, polite and efficient. His price for the work was reasonable, he did it well and also passed on some tips to prolong the life of the locks and mechanisms of the windows he repaired. Highly recommended.
Customer in Greater London
Posted on 09/03/2021
, work completed 09/03/2021
Recommended
Prompt, efficient service.
I had repair work carried out to a security front door and a replacement lock fitted to my garage door. The work was carried out promptly and efficiently and advice was given regarding preventing future problems. I would recommend this company and use them again.
Customer in Kent
Posted on 09/03/2021
, work completed 09/03/2021
Recommended
New locks and garage defender installation
Excellent service. Very knowledgeable and helped me decide on the products suitable for my needs. Prompt and kept me updated throughout from the initial quote to completing the work. Thank you!
Customer in Kent
Posted on 25/02/2021
, work completed 24/02/2021
Recommended
Great service
I needed two windows looked at in my house, one of which the handle wouldn’t open and the other the handle wouldn’t shut. After emailing Daimon I received a prompt response, he called me the next day and came round to take a look at the windows that same day. He gave a clear indication of cost range over the phone and once at my house he looked over the windows and kept me informed of what he was going to do and how much it would cost, checking if I was happy for him to go ahead. He replaced both window handles very quickly and both windows are now in full working order. I would highly recommend Aston Locks for their professional service.
Customer in Kent
Posted on 23/02/2021
, work completed 17/02/2021
Recommended
Highly Recommended
Came to my rescue at 8pm at night after my front door lock busted and I was locked inside. Explained the complexity of the lock I currently had and advised it would be best not to fix in the dark. Came back at 9am the next day and managed to get the lock off and replaced, also advised of the various replacement options. Great work, would highly recommend.
Customer in Kent
Posted on 03/02/2021
, work completed 03/02/2021
Recommended
Excellent service, Very Quick and professional lock replacement
We required a same day lock replacement having recently moved into our new home and found Aston Locks online. Daimon was available that same day and within a matter minutes, fitted our front door and Patio doors with new locks which also came with 5 extra copies! We were very pleased with the results and service and would highly recommend Aston Locks to anyone who needs a lock change at short notice! Thanks again!
Customer in Kent
Posted on 19/12/2020
, work completed 17/12/2020
Recommended
A problem Lock in Orpington for my elderly Mum with dementia
I rang, explained the problem, was quoted a price. Damon went to my Mum's at the time stated, fixed the lock at the price quoted and offered free aftercare should there be a problem. He liaised with me at every point, especially since there was a vulnerable adult involved. Excellent service start to finish. I would definitely highly recommend
Customer in Kent
Posted on 01/12/2020
, work completed 01/12/2020
Recommended
Happy to recommend
The chubb lock on my front door was jamming. I thought I would need a replacement. Daimon arranged to come next day, having clearly explained his charges. He arrived on time and replaced a part in the lock, so I didn't need to pay for a replacement. He cut me an extra key and also gave advice on an issue with another door. He was pleasant and efficient and I would happily use him again and recommend him to others
Customer in Kent
Posted on 19/11/2020
, work completed 17/11/2020
Recommended