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Endorsed by Which? Trusted Traders

Aurora Kitchens

Profile thumb aurora kitchens
4.8

15 Reviews

Opening Hours
Today - 08:00–20:00
  • Monday 08:00–20:00
  • Tuesday 08:00–20:00
  • Wednesday 08:00–20:00
  • Thursday 08:00–20:00
  • Friday 08:00–20:00
  • Saturday - Closed
  • Sunday - Closed

About

This business has not added a description yet.

What we do

  • Kitchen fitters

    • Granite Worktops
    • Kitchen design
    • Kitchen installation
    • Kitchen refurbishment
    • Kitchen showroom
    • Kitchen tiling
    • Kitchen worktops
  • Bedroom fitters

  • Plastering

    • Flat ceilings
    • Coving
    • Plastering
    • Screeding and dry lining
  • Painters and decorators

    • Interior decorating
    • Wallpapering
  • Tile fitters and showrooms

    • Floor tiling
    • Kitchen tiling
  • Flooring services

    • Ceramic Tiling
    • Wood flooring installation
    • Floor laying
  • Electricians

    • Rewiring
    • Electrical installations
  • Heating contractors

  • Gas installers

  • More Services

    • solid surface solid laminate worktop
    • solid wood worktop

Customer reviews

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4.8
15 reviews
Customer Service
4.7
Quality
4.9
Value
4.8
Sort by
Sadly can't recommend
Customer Service
Quality
Value
New kitchen installed just before first lockdown purchased from Wickes, clean tidy workers who did a reasonable job. A cupboard fell off the wall and due to covid restrictions I put it back myself, then the expensive flooring started cracking because it had been laid over ceramic tiles without any screed or underlay, then the saga begins. Contacted Wickes who said it was not their fault, contacted the fitter who took quite a while to come and see it, when he did he admitted that it was his fault and that he would put it right ( trust me ) despite many calls he didn't come back, so we eventually contacted the Furniture Ombudsman who was very helpful and two years later it is only just getting resolved, so now we have to look forward to the disruption in the kitchen all over again to have the floor lifted and replaced being fitted properly. This has taken all of the enjoyment of having a new luxury kitchen that we paid a lot of money for and paid the fitter, so although there are positive comments here I can't be one of them, totally disappointed with the service.
Customer in Carmarthenshire Posted on 25/04/2022 , work completed 13/03/2020
Completed Kitchen Satisfaction
Customer Service
Quality
Value
Ordered new Kitchen from Leekes, Crosshands, who recommended Aurora Kitchens of Swansea to remove old kitchen and replace with new one. Redecorate where necessary and replace new tiling. Dates confirmed and quotation given and, agreed for work to be carried out over a 2 week period. They arrived at 7.45am as promised and worked continuously for 7-8 hours each day, with removed kitchen carcass stacked neatly outside and redecoration carried out meticulous as was the installation, electrics/gas, plumbing work and removal of waste. This all took place during Covid and to have 2 large men in your home with no kitchen yourself, could have been a troubling time, but hats off to them both as they almost became part of the household although at a required distance. First class service and completed on time.
Alun in Carmarthenshire Posted on 20/12/2021 , work completed 20/12/2021
Magical kitchen transformation
Customer Service
Quality
Value
After getting a few quotes for a new kitchen, some wouldn’t do flooring, or you had to get a plumber or electrician, we found Aurora Kitchens was offering all the work to be carried out by themselves and at a price which beat competitors by £3000 and more. Phill worked with us on the design, which we could see on his tablet and also helped us choose the type and colour of units. From day one it was a pleasure to deal with Phill, any queries we had were no trouble to answer or resolve. Damp issues from leaks in plumbing were fixed when rerouting plumbing and all-electric sockets moved to suit new kitchen, all painting is done very neatly, also fitted new hob, oven, built-in extractor fan and dishwasher. Cleverly placed sockets in units for pump, dishwasher and washing machine. All work carried by Phill and Dave, all done to a very high standard, all fittings beautifully done. Phill took pride in achieving the best kitchen for us. Our kitchen now is very modern looking with all new appliances and actually looks roomier due to a clever design solution. Simply put, Aurora Kitchens are a one-stop for all your kitchen requirements, all jobs from designing to plumbing, electrics and fittings all done to a high standard and every day the boys would clean up after themselves and leave kitchen clean.
Fiona in Swansea Posted on 17/12/2021 , work completed 03/12/2021
Highest standard kitchen installation
Customer Service
Quality
Value
Aurora installed our new kitchen and utility room in the summer. The work was commenced on time, to the highest standard, taking into account all our exacting demands. The team were courteous, tidy & completed the work for the agreed quotation. The project did run over by half a week, mainly due to supply issues from the manufacturers. I would recommend them & would use them again
Customer in Neath Port Talbot Posted on 20/10/2021 , work completed 27/07/2021
Just amazing
Customer Service
Quality
Value
I have to say, we are very fussy customers, and were very nervous about spending quite a bit on a new kitchen. But as soon as we met up with Phil we were reassured and made to feel at ease with his willingness to work with us on all aspects of the process. We bought a full kitchen, which Phil and his team fitted, and were fully advised and kept in the loop on all aspects of the process. They did some quite bespoke features for us, including a large, oversized central breakfast bar. The attention to detail is just phenomenal. I have to say, hand on heart, the work has far exceeded my expectations in every way. We wanted to keep some appliances, and they cleverly embedded them into the design. We had some issues to overcome with the preparation of the walls, but they just took it all in their stride - you can see that they have been doing this, successfully, for many years. There were no surprises, we were kept in the loop with all decisions along the way. They kept in touch after completion, stressing that if we had any questions, or issues, to let them know. It is rare to find this kind of service these days. Our son has autism, so they were keen to work with us to limit the impact of any noisy work, or loss of appliances, etc. to keep any disruption to a minimum. Hardworking, completely trustworthy, and great attention to detail. We've had so many compliments about the kitchen the last few weeks. Just brilliant.
Customer in Swansea Posted on 26/07/2021 , work completed 16/07/2021
The trader replied (on 27/07/2021)
Thank you so much for the fabulous review. It is so good to be able to provide this service to such appreciative customers. Moreover, it is an absolute pleasure to provide a kitchen that meets your requirements. Was a joy to work in your house. I hope you have many years of enjoyment from your new kitchen. Phill
Great job completed to very high standard
Customer Service
Quality
Value
Phill has exceeded my expectations with my new kitchen, it’s light modern and somehow looks bigger. He did our plan and we fell in love with it our kitchen is amazing. His work is completed to a very high standard and nothings to much trouble. Both Phill and Dave are very friendly and approachable. They painted and put in new flooring as well as my new kitchen I can’t express enough how wonderful my new kitchen is, thank you so much Aurora kitchens! (Phill Morris)
Kelly in Swansea Posted on 14/06/2021 , work completed 12/06/2021
The trader replied (on 15/06/2021)
Many thanks for your review. It was an absolute pleasure to be able to provide you with the kitchen that you wanted .
Amazing job - Very Professional Kitchen Fitter
Customer Service
Quality
Value
I have a very small and confined kitchen space which was in need of some serious modernisation. I requested a visit from Aurora kitchens to see what could be achieved. From the beginning I was very impressed by Phill's professionalism and knowledge. He appreciated my vision with regards to layout and produced a design which not only met my requirements but exceeded them. Once work begun on fitting my new kitchen, I was immediately put at ease by Phill and Dave's expertise and found them to be very approachable and easy to get along with. Any question asked was always answered and explained in a clear manner. I am absolutely delighted with my new kitchen and I cannot thank Aurora Kitchens enough. I would highly endorse Aurora Kitchens for your next kitchen project.
Stewart in Swansea Posted on 16/05/2021 , work completed 13/05/2021
The trader replied (on 17/05/2021)
Hello Stewart Many thanks for your kind words . It was an absolute pleasure working in your property . I am so glad that we could provide you with the kitchen that you wanted . Phill Morris
Meticulous work
Customer Service
Quality
Value
We were recommended to Aurora kitchens and were not disappointed. Our small kitchen was converted to open plan with dining/sitting room and we were extremely pleased with the end result. Phil not only installed the kitchen but also did all the wiring, plastering and painting to a meticulous standard. We were consulted throughout and advised where necessary. We would certainly recommend Aurora Kitchens
Customer in Swansea Posted on 10/12/2020 , work completed 08/08/2020
Fantastic job - excellent quality
Customer Service
Quality
Value
Very professional service with a fantastic result. Phil did a brilliant job fitting our kitchen and we couldn’t be happier with the quality or the workmanship.
Customer in Sir Gaerfyrddin Posted on 06/12/2020 , work completed 01/12/2020
A very professional service
Customer Service
Quality
Value
We had quotes from the usual places before Aurora was recommended to us. We discussed our requirements with Phill and we were impressed with his professional & friendly manner, and inputs & ideas. It was a 3 week job to replace the kitchen and utility room and Phill did all the work himself including plastering, electrics, flooring and painting with great attention to detail. We are very impressed with the workmanship and delighted with our new kitchen. Highly recommended.
Customer in Swansea Posted on 22/09/2020 , work completed 22/09/2020