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Endorsed by Which? Trusted Traders

B-Tech Heating Ltd

Profile thumb b tech heating logo   transparent
4.9

35 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Mar 2020

About

Hi I'm Luke and I am the owner and engineer of B-Tech Heating Ltd.
I have been in the heating industry since leaving school (16 years) and pride myself in providing a quality and reliable service to all of my customers.
I work along side my brother and together we carry out all aspects of the trade from repairs up to whole system design and installation.
B-Tech Heating Ltd is a Worcester Accredited company which allows us to provided our customers with a 12 year parts and labour guarantee on new boiler installations. Being accredited with a great company such as Worcester Bosch gives our customers complete satisfaction and piece of mind that they have a premium product installed to a very high standard and backed up for a long period of time with a quality customer service.
B-Tech Heating has a full FCA licence which enables us to offer our customers flexible boiler payment plans.

Thank you for taking the time to visit my company page and hope to hear from you soon!

Luke
B-Tech Heating Ltd.

What we do

  • Boiler, central heating and gas engineers

    • Underfloor heating
    • Boiler installation
    • Boiler servicing
    • Gas safety testing and inspection
    • Power flushing
  • Gas installers

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Water treatment

  • Bathroom fitters

    • Bathroom design services
    • Bathroom suppliers
    • Bathroom refurbishment
    • Accessible bathrooms and showers
    • Wet rooms
  • More Services

    • lpg
    • gas cooker repair installation
    • gas fire installation

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
35 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Boiler installation
Customer Service
Quality
Value
The whole process has been exceptional throughout, from the initial informative inspection, the efficient quotation and the actual installation. Notification of date of work and timekeeping were excellent. The team were meticulous and efficient in all aspects of their work, while always operating in a safe and tidy environment. The quality of work was outstanding. Meanwhile, their knowledge was of an extremely high standard and they were always willing to answer any questions that arose. I would have no hesitation in recommending the company. It has been a pleasure to use them.
Customer in Caerphilly County Borough Posted on 06/10/2021 , work completed 06/10/2021
Professional, quality work.
Customer Service
Quality
Value
Replaced thermal store. Professional service from start to finish, on budget and time with high-quality work.
Customer in Caerffili Posted on 13/08/2021 , work completed 12/08/2021
Replacement Boiler System
Customer Service
Quality
Value
B-Tech Heating were the only company to come in to my house and check the gas pressure before recommending a replacement boiler which gave me great confidence before the job even started. Rather than a "should work" attitude it was positive "will work". Unfortunately, the pipework at the boiler did not allow for a Combi-boiler system without having to lift floors across the ground floor but between us we came up with an acceptable solution. 14 new radiators and a new boiler system all installed professionally and neatly, I was consulted all the way through even down to the height for the new radiators. Any small issues (as always happen with replacing an existing 16 year old heating system) were discussed fully with a choice of solutions ready. Would be happy to recommend this company!
Customer in Caerphilly County Borough Posted on 26/07/2021 , work completed 23/07/2021
New boiler and bathroom towel radiator
Customer Service
Quality
Value
2 Jobs done with Btech heating, competitively priced. Luke and Tom are professional, work to a high standard, and are nice blokes. Will use their services again for future plumbing needs.
Customer in Monmouthshire Posted on 14/07/2021 , work completed 14/07/2021
Great quality work and service
Customer Service
Quality
Value
My wife and I can't praise Luke and Tom enough. They arrive on time and are always properly prepared - no running back to local plumbers' merchants for parts they forgot! They take great care to work in a clean and efficient manner. No mess left at the end of the job. They converted our gravity fed domestic hot water system to a sealed unvented system thus eliminating the need for shower pumps. The result is excellent with much better shower force than before when airlocks were always causing problems. The quality and neatness of the plumbing is first class. They also serviced our gas boiler - which they've been doing annually for years now - and that is always a trouble-free experience. If you are lucky enough to book them you won't be disappointed.
John in Caerphilly County Borough Posted on 02/07/2021 , work completed 30/06/2021
Complete Central Heating Refurbishment
Customer Service
Quality
Value
The job required the complete refurbishment of a an old domestic central heating system. To me it appeared to be a daunting job, as this is a large fully furnished carpeted dwelling. The engineer, a well presented, polite gentleman who was recommended to us, came to give us a quote on time at the time arranged. I was pleasantly surprised that the quote was well within the bounds of realism compared to others I had received. On acceptance of the quote a preliminary start date was given and we were kept informed during the interim period as to our status. The work commenced and was completed well within time frame given and price agreed, in fact a little less as we had a refund for materials not used. The completed job exceeded our expectations. They worked in a well ordered manner and were clean and tidy throughout, The two engineers were courteous and well spoken throughout the process and we have no reservations in recommending B-Tech.
Customer in Caerphilly Posted on 30/04/2021 , work completed 29/04/2021
Excellent service and attention to detail. No hesitation in recommending B-Tech Heating.
Customer Service
Quality
Value
Having decided to replace an old valiant combi boiler, I set about getting a few quotes from local companies. Luke from b-tech was very prompt in his replies to my request. He turned up exactly when he said he would for the quote, and was very thorough with his investigation (more so than any other company). Given the current covid restrictions, he was also very careful to follow protection protocols. Although his quote wasn't initially the cheapest, he was willing to match a competitors price and we agreed on a start date. From start to finish luke and his brother tom provided nothing but a 1st class service. Extremely tidy - laying down plastic carpet protection and cleaning up completely at the end of each day. The installation of a new Worcester bosch combi is nothing less than a work of art !! I'm a very fussy person, with strong attention to detail in everything i do - these boys did not disappoint. I would recommend b-tech 100% to anyone needing this kind of work done. I also asked about future yearly servicing, which luke was very happy to offer - needless to say, I'm on the calendar for next year. In summary:- prompt, competitive, very tidy, superb workmanship and above all....friendly ! Thanks, guys, it's been a pleasure experiencing your work.
Steve Hopkins in Caerphilly County Borough Posted on 20/01/2021 , work completed 20/01/2021
Excellent work and quick.
Customer Service
Quality
Value
I chose Hi-Tech Heating partly forTheir very professional quote which I thought was well presented, ,a good price compared to other quotes and the fact that they were Which recommended. I was not disappointed, from entering the door they placed coverings on the carpets worked from 8:30am until 5:30pm. Everything they did was clean and as quiet as possibly with no intrusion to myself or my wife. When they left the job itself looked very neat and tidy and the house when they left was as clean as when they came. The heating is working fine and they only had two cups of coffee each. Cannot recommend them too highly. Well don’t Hi-Tech Heating (Luke and John)
Customer in Caerphilly County Borough Posted on 28/10/2020 , work completed 27/10/2020
Professional and excellent service - I highly recommend B-Tech Heating Ltd
Customer Service
Quality
Value
A reliable boiler installer who provided a very professional service and great advice. Luke and his brother Tom fitted a new Worcester combo boiler for us. They were very punctual and hard working and made virtually no mess - if they did they cleaned it up immediately. I chose B-Tech heating Ltd because they fitted a combi boiler at my mother-in-laws home 5 years ago, so I knew I was going to get great service - I was not disappointed and would have no hesitation in recommending Luke and Tom to anyone.
Customer in Caerphilly County Borough Posted on 16/09/2020 , work completed 11/09/2020
Fantastic plumber! The only one I’ll use
Customer Service
Quality
Value
Luke of B-Tech is amazing! He is the best plumber I have ever dealt with and I now won’t use anyone else. He is communicative before the job, friendly and well presented when he arrives and for the duration of the work. He finishes quickly, but with proper attention to detail. His charges are always reasonable to inexpensive; at times I want to give him more than he has charged! He always checks in after as well. We haven’t had a problem to comment on how he handles them. I highly recommend B-Tech.
Customer in Caerphilly County Borough Posted on 20/06/2020 , work completed 21/05/2020
Recommend tradesperson. Prompt, professional service.
Customer Service
Quality
Value
Just as the lockdown began, our boiler decided to start leaking. Looked for a local company that was still operating and found B-Tech Heating. I described the problem and whereabouts the water was coming from. Luke gave a ball park figure to the repair and turned up as promised. Even emailed on the morning to confirm he'd still be coming that day. He was very professional and followed safe distancing. Fixed our boiler and stuck to the figure he quoted on. Wouldn't hesitate to use them again.
Customer in Caerphilly County Borough Posted on 22/04/2020 , work completed 06/04/2020
Very professional
Customer Service
Quality
Value
B-Tech fitted a new boiler and cylinder for us, and moved the boiler to a new location. From his initial visit until completion of the job Luke was always very punctual. His quote was detailed and well-presented. The job was completed to the agreed budget, despite taking a day or so longer than they planned for. Luke and Tom were both a pleasure to have around the house - friendly, helpful, and they left the place spotless. Excellent attention to detail. Theirs wasn't the lowest quote we got, but it wasn't far off, and we felt we were in safe and knowledgeable hands from the outset. We are really happy with the work B-Tech did, and we're very glad to have found them.
Customer in Monmouthshire Posted on 29/01/2020 , work completed 28/01/2020
Professional service
Customer Service
Quality
Value
Looked on Which Local after noticing a problem with our Worcester boiler. Contacted Luke after reading the positive reviews and being impressed by the B-Tech website. Luke provided a prompt courteous reply, accurate quote, and booked us in for the service. Luke arrived on time, was professional and appeared to do a great job. It was also good to hear that a component could be repaired rather than replaced so Luke actually saved us money. Would definitely recommend Luke and use again.
Customer Posted on 22/11/2019 , work completed 22/11/2019
5 star service
Customer Service
Quality
Value
We firstly used B-tech heating some years ago at our previous home replacing a boiler and removal of old water header tanks. Because of their excellent service and as their prices were very competitive we have continued to request their services on carrying out work in our present home. They have refurbished our bathroom and have now replaced our broken down boiler for a New one. Both Luke and Tom were extremely professional from start to finish and we were kept up to date of procedures and step by step guidance on what was to happen next. The carpets and floors were protected and on completion of the work all protection was removed and carpets hovered. We can highly recommend their services and without doubt will call on their services if required in the future.
Customer in Caerphilly County Borough Posted on 29/10/2019 , work completed 29/10/2019
Prompt, pleasant & professional.
Customer Service
Quality
Value
These men were superb, I would recommend them to anyone. They were quiet, clean, polite, helpful, very pleasant and trustworthy to leave whilst I was out with the dogs. I could not have had better, they even came on time - very unusual! (New central heating boiler etc).
Sheila, Gwent Posted on 21/10/2019 , work completed 21/10/2019
Great work. Great attention to detail.
Customer Service
Quality
Value
B-Tech replaced by boiler at the house. I'm pleased to report that they were punctual, clean and that the work carried out was of an excellent standard. It was a 3 day job, the attention to detail was really impressive. On day one they removed the old system (including water tank in the attic and the one in the airing cupboard). Day two was installation of the new system. Day Three the new system was fully tested and flushed through. B-Tech heating went the extra mile. They turn up on tome and clean up after themselves as they work. They actually took the effort to match the house brick and filled in the hole left by the old system. I recommend them to anyone that needs boiler/heating work done. They were absolutely fantastic from start to finish.
Rhys Mills Posted on 03/10/2019 , work completed 28/08/2019
A most reliable contractor.
Customer Service
Quality
Value
Luke Beard of BTech Heating has been dealing with my many plumbing and heating issues for the last 10 years. Luke is very personable and reliable and always appears on time. He has never let me down. I can fully recommend BTech heating for all your plumbing and heating needs.
Ian, Monmouthshire Posted on 23/08/2019 , work completed 21/08/2019
Expert knowledge, great customer service
Customer Service
Quality
Value
B-Tech recommended and installed a new boiler for me last year. I have a very non standard old stone cottage, so need someone experienced in dealing with the unexpected! I called B-Tech back to upgrade a very old radiator and install a new one in a cold spot in the house, today. They were great at listening to what I wanted, giving sound advice and carrying out the work exactly as agreed. The house is always left spotless (possibly cleaner than before!) And prices are really reasonable too. I thoroughly recommend B-Tech and wouldn't use anyone else.
Customer in Caerphilly County Borough Posted on 12/07/2019 , work completed 12/07/2019
My review
Customer Service
Quality
Value
1) Service boiler and all appliances. Prompt on time agreed. Very sociable also so polite. Was a pleasure to have him in our home. Very very pleased.
William Leslie, Gwent Posted on 09/07/2019 , work completed 09/07/2019
Prompt & professional.
Customer Service
Quality
Value
My mum phones Luke as her boiler pressure had become low & her boiler stopped working. Knowing my mums circumstances Luke replied quickly & was available in 5 mins after a call to confirm the boiler failure. Luke is so trustworthy. He recently installed a new shower unit/cubicle etc. Fantastic.
Emma, Gwent Posted on 09/06/2019 , work completed 09/06/2019
Installation of new boiler with solar water heating system
Customer Service
Quality
Value
B-Tech Heating Ltd installed a new condensing gas boiler and solar water heating system. They provided a professional service from providing a quote and answering numerous questions concerning the solar water heating side of the system prior to the installation itself. The work was done to the agreed schedule and budget. The work was finished while we were on a family holiday and B-Tech Heating arranged to return on the Sunday morning following our return to explain the controls for the new system which was very helpful. B-Tech Heating Ltd arranged everything including the scaffolding and the installation of the solar heat exchanger panels onto the roof. During the installation there was an issue with the original thermostat control but B-Tech Heating Ltd liaised with the suppliers of the component and resolved this issue to our complete satisfaction. Overall we were very pleased with the work and service received and would recommend B-Tech Heating Ltd.
Customer in Newport Posted on 22/04/2019 , work completed 17/04/2019
Quality work and great to deal with
Customer Service
Quality
Value
I'd recommend Luke without hesitation - we had him over to quote for some work and he was really thorough and helpful discussing why certain things would need to be done, what products would be suitable and why. Price quoted was fair and when it came to do the work it took place exactly as scheduled and to a really high standard. We've had a few queries after the install and he's been really quick getting back to us.
Customer in Caerphilly Posted on 09/04/2019 , work completed 05/03/2019
First rate from start to finish
Customer Service
Quality
Value
Luke showed his professionalism, knowledge, intelligence and cordiality from the word go. I had several plumbers in the mix as I was desperately looking for someone to replace a broken boiler. Luke was head and shoulders above the rest in terms of communication, dependability, honesty, working practice and standards. He and Tom did an excellent job, weren’t in the least bit intrusive, were polite, tidy, relaxed and above all great at what they were doing. They went above and beyond the job spec, stayed on quote and left us confident that we now have an expertly installed boiler with a long guarantee. As an aside, Luke offers payment plans and the option to pay using credit card, saving the need to find a big chunk of money in a hurry. From my experience of B-Tech I give them the highest possible recommendation and am very pleased and glad to have found them.
JoH-Jones Posted on 25/10/2018 , work completed 25/10/2018
Professional and on time
Customer Service
Quality
Value
B-Tech - Luke and Tom fitted a boiler. I was impressed that they responded to my urgent need for a new boiler very quickly. They were always on time, very tidy and I felt that they respected my home, They were very courteous and kept me informed throughout. The final bill came in under budget and I am very satisfied with the job. I would have no problem in recommending them.
Alan, Gwent Posted on 15/10/2018 , work completed 15/10/2018
Very professional job
Customer Service
Quality
Value
Replaced a boiler that had reached the end of its life. Luke is a friendly guy who knows his stuff. The quote was competitive and the work was completed on time with a minimum of fuss and inconvenience. The guys turned up promptly each day and made sure everything was left clean and tidy. Took the time to fully explain how the new boiler works.
Jonathan Bennett Posted on 03/10/2018 , work completed 03/10/2018
Very professional
Customer Service
Quality
Value
I would certainly recommend B-Tech Heating Ltd. From the very beginning of installing my new boiler & radiators, they were very professional & worked for the 4 days efficiently, very tidily & very conscientious. I was very pleased with all the work they did for me.
Jane, Gwent Posted on 24/09/2018 , work completed 24/09/2018
Prompt and professional.
Customer Service
Quality
Value
The work was carried out to the agreed competitive price and agreed schedule, and also so far as I can tell completed to a high standard. I would not hesitate to recommend B-Tech to anyone in the future.
Which? Trusted Traders Consumer Posted on 03/07/2018 , work completed 03/07/2018
Highly Recommended
Customer Service
Quality
Value
Luke and his brother renewed the boiler and radiators in my mother?s house. My mother is a pensioner living on her own and so I am always careful to try and choose tradesmen who appear trustworthy. Like most people, I normally obtain 2 or 3 quotes when having any major work done to the house. However, I was so impressed with Luke?s manner and professionalism when he first called, I didn?t want anyone else to do the work, and as his quote was very reasonable. The standard of workmanship was first class and they were always punctual, hard working and polite. As my mother has poor eyesight, she had difficulty seeing the new digital thermostat so Luke promptly replaced it with one which had an illuminated display, without any fuss. I am of the opinion that you can also gauge a company?s standard of customer service by the way they respond to any problems and in relation to the thermostat, they also scored full marks. I would thoroughly recommend this company to anyone wishing to have any gas work done.
Which? Trusted Traders Consumer Posted on 11/05/2018 , work completed 11/05/2018
Professional Install
Customer Service
Quality
Value
Luke is the consummate professional. Always on time, clean and tidy, answering my frequent questions and above all, he did all this with a smile. He had to decommission my old back boiler, install a new combi boiler in a new location. All work was done on the previously agreed time frame. At the end of each working day, my house was left in a very clean and tidy condition and there was no interruption to my normal routines and life. Very happy with the result and I will not hesitate to make Luke my first call for and future heating/plumbing work.
Phil R Posted on 24/05/2017 , work completed 24/05/2017
Excellent work, prompt and efficient
Customer Service
Quality
Value
The work was to replace an existing boiler for which spares were not available. The pre-quote visit took place at the time agreed. My concerns and requirements were taken into consideration. The quote was delivered promptly and the costs set out clearly. Work started promptly on the date set. At the end of each day the job was always left tidy and we had water and gas. The siting of the boiler had to take into consideration the existing tanks and kitchen layout as well as regulations, any unforeseen changes were discussed, explained clearly and agreed. The work was carried out to a high standard. In fact I can quote from someone who had worked a heating installer "That's excellent pipework! very impressive". There have been no problems with the installation and I am very pleased with it. All in all a pleasure to deal with someone who takes a pride in his work, turns up when he says he will, consults, and delivers a high standard of work.
Which? Trusted Traders Consumer Posted on 09/02/2017 , work completed 09/02/2017
Top job
Customer Service
Quality
Value
Luke refurbished my whole central heating system and he did such a great job. He was so professional from the moment he entered my house and his knowledge of heating systems is extensive - great bloke
Which? Trusted Traders Consumer Posted on 23/01/2017 , work completed 23/01/2017
Recommended
Customer Service
Quality
Value
Repairs & service of boiler. Professionally undertaken.
Which? Trusted Traders Consumer Posted on 10/12/2016 , work completed 10/12/2016
Great technically
Customer Service
Quality
Value
New condensing boiler in new location and 6 new radiators
Which? Trusted Traders Consumer Posted on 03/10/2016 , work completed 03/10/2016
Which? Local Review
Customer Service
Quality
Value
Absolutely first class plumber. Used his service on a few occasions. Reasonable prices and on the ball for an emergency for us recently.
OTWAY Posted on 28/04/2014 , work completed 28/04/2014
Which? Local Review
Customer Service
Quality
Value
Very courtious and informative in obtaining a very competative quote for the installation of combi boiler and radiators. Very impressed in all aspects. Highly recommended.
OTWAY Posted on 30/08/2010 , work completed 30/08/2010