Endorsed by Which?

Bailey Plumbing & Heating (UK) Ltd

4.9

75 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Bailey Plumbing & Heating (UK) Ltd is a local, reliable and professional plumbing and heating company based in Guildford, Surrey.

We cover all areas of Surrey, Hampshire, Berkshire and South West London.

We have over 20 years of experience in the industry. We pride ourselves on delivering the highest levels of service, using the best practices possible to ensure all our clients are completely satisfied with the work carried out.

Boiler Servicing/ Repair/ Installation
Landlord Gas Safety Certificates and PA Testing
Traditional Heating System Installation/ Repair
Power Flushes
Underfloor Heating Installation/ Repair
Oil Boiler Servicing/ Repair/ Installation
Unvented Cylinders Servicing/ Repair/ Installation
Bathroom, Shower Room and Wet Room installations
Air and Ground Source Heat Pumps
All General Plumbing, Heating, Gas, Oil
Decoration and Handyman Services available

Contact us to arrange a FREE estimate on 01483 343199 or email info@bailey-surrey.co.uk

What we do

  • Gas installers

    • Gas Fires
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms
  • Heating contractors

    • Oil fired heating equipment
    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • More Services

    • oil boiler installation
    • oil boiler repair
    • oil tank

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
75 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Reliable and trustworthy plumbing service
Customer Service
Quality
Value
Our cold water tank in the loft was over filling and coming out of the overflow pipe onto our conservatory roof. We called Bailey plumbing and they sent a plumber out the next morning. He was able to quickly diagnose the issue as a faulty ballcock and replaced it. He also installed a brand new isolation valve. He took pictures/videos before and after the fix so we could see the problem for ourselves and what he had done to fix it. This is the second time we have used this company. The previous time they installed a new shower for us and we were pleased with that job so it was an easy choice to use this company again. This company is easy to contact and they come out when they say they will. The people on the phone and the plumbers that come out are pleasant and friendly. We will definitely use this company again in the future for our plumbing needs.
Customer in Surrey Posted on 07/08/2026 , work completed 04/08/2026
Prompt Response.
Customer Service
Quality
Value
My 20yr old mixer bath taps were so stiff they were difficult to use. I was offered a cancellation appointment for the day I called for help. The two members of staff arrived at the time agreed. They inspected my taps and gave me information and a choice of how I could solve my problem - replacing the inside parts or replacing the taps. I opted for the latter and asked to have the basin ones to be done at the same time. I received a quote by email shortly after their visit. Harry came back the following week and replaced both sets. He worked swiftly and left the bathroom in a clean condition, taking away the old ones and packaging from new. Happy, friendly and informative. I will be happy to use this company again.
Customer in Surrey Posted on 31/07/2026 , work completed 31/07/2026
Professional and conscientious.
Customer Service
Quality
Value
Sometimes things go smoothly and according to plan, and sometimes they don't. It's when things go wrong, that you discover whether the company is as reliable and trustworthy as they claim. In this case, there were unforeseen difficulties but Baileys came through. They installed a heat pump for us, and there were several problems, but they always sent out someone, even well outside normal hours, and fixed things up. Throughout they were polite and professional. I would not hesitate to trust them for a plumbing task (and hopefully next time, it'll be an easier one!).
Customer in Surrey Posted on 24/03/2026 , work completed 16/03/2026
Helpful and responsive
Customer Service
Quality
Value
I lost all water except in my kitchen tap. The office booked me in for the following day, even though they were already booked up. George came and was friendly, helpful and efficient - he diagnosed the issue, fetched a part, and fitted it, then checked all my the taps and cleaned out where some of them had collected debris when my tank emptied. He even came back that afternoon to correct a minor issue that cropped up. I’d very much recommend the company - and George in particular!
Customer in Surrey Posted on 12/02/2026 , work completed 11/02/2026
dish washer water leak
Customer Service
Quality
Value
I called to ask a plumber to call to investigate the leak. Rob called at the end of the week and said the water seal needed changing. I agreed that all seals should be replaced and he ordered the parts. I agreed the quote for the work and Rob returned to replace. It's a relief to have the dish washer working! I was impressed with Rob's work and efficiency and also the work of Teresa in the office. I have used Bailey's in the past, and will do so again. Their plumbers (Rob and Luke) are efficient and explain everything to someone who knows nothing about plumbing!
Customer in Surrey Posted on 17/11/2025 , work completed 07/11/2025
Excellent Service from Bailey Plumbing & Heating
Customer Service
Quality
Value
Excellent customer service and professional engineers. Recently had boiler repaired. Rob and Luke were great engineers and office staff, Theresa and Lucy helpful and supportive. Thank you Bailey Plumbing & Heating will be using you again!
Customer in Surrey Posted on 25/09/2025 , work completed 25/09/2025
Friendly, Professional, Quick and Knowledgeable
Customer Service
Quality
Value
Absolutely fantastic experience with Gary from Bailey, Plumbing and Heating. He was incredibly friendly, professional, and clearly knowledgeable. Not only did he fix the issue quickly and efficiently, but he also took the time to walk me through how to better care for things and sorted a couple of other things that were not right. I completed recommend Gary and his team and look forward to working with them in the future
Customer in Surrey Posted on 27/06/2025 , work completed 10/06/2025
Efficient work
Customer Service
Quality
Value
Rob had been asked to change 2 toilet seats at a previous job and he ordered replacements. He called to replace the seats and as agreed remove the old seats. He is courteous and efficient. I have used this firm to do several jobs since Christmas Eve when they came at short notice to sort out a flood in my airing cupboard. They have always provided an efficient service
Customer in Surrey Posted on 04/03/2025 , work completed 27/02/2025
Efficient in an emergency situation.
Customer Service
Quality
Value
Bailey’s were able to dispatch a plumber in a tight time scale which was really helpful at a stressful time.
Customer in Surrey Posted on 19/02/2025 , work completed 19/02/2025
Excellent service
Customer Service
Quality
Value
Bailey Plumbing & heating recently installed a replacement gas boiler in my home. Rob who did the survey and most of the installation was friendly and informative. The work was completed on time in a neat and professional manner with minimum disturbance. When a Manufacturers fault developed in the boiler this was attended to the same day. I thoroughly recommend this Company for their friendly helpful staff, reasonable cost, and first class work.
Customer in Surrey Posted on 10/01/2025 , work completed 19/11/2024