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Endorsed by Which?
Bailey Plumbing & Heating (UK) Ltd
Opening Hours
Today -
- Monday 08:00–17:00
- Tuesday 08:00–17:00
- Wednesday 08:00–17:00
- Thursday 08:00–17:00
- Friday 08:00–17:00
- Saturday - Closed
- Sunday - Closed
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
Bailey Plumbing & Heating (UK) Ltd is a local, reliable and professional plumbing and heating company based in Guildford, Surrey.
We cover all areas of Surrey, Hampshire, Berkshire and South West London.
We have over 20 years' experience in the industry. We pride ourselves on delivering the highest levels of service, using the best practices possible to ensure all our clients are completely satisfied with the works carried out.
Boiler Servicing/ Repair/ Installation (Finance Available)
Landlord Gas Safety Certificates and PA Testing
Traditional Heating System Installation/ Repair
Power Flushes
Underfloor Heating Installation/ Repair
Oil Boiler Servicing/ Repair/ Installation
Unvented Cylinders Servicing/ Repair/ Installation
Bathroom, Shower Room and Wet Room installations
Air and Ground Source Heat Pumps
All General Plumbing, Heating, Gas, Oil
Decoration and Handyman Services available
Contact us to arrange a FREE estimate on 01483 343199 or email info@bailey-surrey.co.uk
What we do
Gas installers
- Gas Fires
Plumbers
- Emergency plumbing services
- Unvented cylinder installation and maintenance
- Water softener installation and maintenance
Boiler, central heating and gas engineers
- Boiler installation
- Boiler repair
- Boiler servicing
- Gas cooker installation
- Gas cooker repair
- Gas emergencies
- Gas fire repair and servicing
- Gas safety testing and inspection
- Immersion Heaters
- Power flushing
- Radiators and central heating
- Underfloor heating
Renewable energy
- Air source heat pumps
- Ground source heat pumps
Bathroom fitters
- Accessible bathrooms and showers
- Bathroom Installation
- Bathroom design services
- Bathroom refurbishment
- Bathroom tiling
- Electric Showers
- Wet rooms
Heating contractors
- Oil fired heating equipment
- Central heating systems (installation and servicing)
- Immersion Heaters
More Services
- oil boiler installation
- oil boiler repair
- oil tank
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
60 reviews
Recommended
Recommended
by 98% of customers
Sort by
Professional and great work
Customer Service
Quality
Value
Used for a boiler service. Easy way of booking and a call on the Friday to ensure all was good to go for Monday, and then a call on Monday when 15 mins away. Guy was really friendly and very professional. service was great and really happy. All work was completed to a high standard.
Customer in Surrey
, work completed
Recommended
A Good Company to do Business with.
Customer Service
Quality
Value
We had a new boiler and four new radiators fitted. We have used Baileys before and Guy, Freya and Luke are always very professional, polite and friendly. Their work is excellent but they do need to demand a better quality of service from their suppliers and to check product correctness and quality before arriving on site. We did have problems that needed to be rectified. Having spoken with Guy about this, I am confident that Baileys will act on this going forward. Problems happen from time to time in every business, but how they are dealt with is one of the most important factors in good customer service. Guy immediately apologised, jumped on this issue, and solved it as quickly as possible. All things considered, their plumbers and their office staff, Teresa and Wiktoria, are polite, friendly, professional and customer-focused. They are a good company to do business with and we will definitely use them again.
Customer in Surrey
, work completed
Recommended
Thorough, professional, polite and conscientious.
Customer Service
Quality
Value
Freya and Guy replaced my boiler in a tight location. There were unexpected difficulties because of some existing fittings surrounding the work area, but they tenaciously solved these problems and kept to the quoted price. They kept me informed as things progressed and cleaned up afterwards. The finished installation is a neat job and I am very happy with it.
Richard in Surrey
, work completed
Recommended
Great professional service.
Customer Service
Quality
Value
Thanks to the team at Bailey Plumbing and especially David, the engineer for the great service provided.
(your username)
, work completed
Recommended
Great speedy work and charged as quoted
Customer Service
Quality
Value
Teresa, Office Manager, was very helpful in our email exchanges, offering me a quote for the work and arranging the appointment and for the right part to be sourced. Luke came during the agreed time slot and, along with a colleague, swapped my broken immersion heater for a new one - in and out in about half an hour. Hourly rate seems a bit on the high side, but they charged as quoted and had great customer service.
Customer in Surrey
, work completed
Recommended
Boiler change
Customer Service
Quality
Value
Guy and his team came over to check on my faulty boiler. As the only option was to change it for a new one, they took care of everything. The job was well explained, answering all my questions. It was carried out on schedule and within the budget. They have been available for the annual checks, which has made me feel well taken care of.
Stefania in Greater London
, work completed
Recommended
Excellent Customer Service
Customer Service
Quality
Value
Luke was reliable and did an excellent job. He was friendly and explained things well and we trusted his workmanship. The company were organised and communicative - responded quickly, agreed a date and kept us updated about arrival time.
Customer in Surrey
, work completed
Recommended
Excellent work.
Customer Service
Quality
Value
Guy did a boiler service a for us (first time in a long while). He was very thorough and professional. He recommended a few things that we could follow up on and sent us a very reasonable quote with absolutely no pressure to proceed. We decided to replace the pump as recommended since our radiators had not been heating up properly in years. The new pump is amazing and we are very happy with the service. We will definitely use Guy and team in the future. All the work came with a twelve month guarantee.
Cindy in Surrey
, work completed
Recommended
Excellent quality service.
Customer Service
Quality
Value
Bailey Plumbing and Heating have completed a new boiler installation to replace an old troublesome system. The work carried out by Guy and Freya was to a very high standard and completed in a professional and courteous manner. The project required some creative problem solving which was undertaken with complete confidence and the results are highly satisfactory achieving excellent functionality and finish. I can thoroughly recommend Bailey Plumbing and Heating on all aspects.
Hugh in Surrey
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
I asked Bailey Plumbing & Heating to call on me to give me a quote to resolve a long standing problem with a blocked sink which had been messed up by another plumber. I made an appointment and week later they turned up on time and cleared the sink. I was advised that the blockage was probably caused by an airlock and this needed fixing so I raised another appointment for this to be done having received a quote. This was completed in a professional and friendly manner. I highly recommend this plumber.
Which? Trusted Traders Consumer
, work completed
Recommended