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Endorsed by Which? Trusted Traders

Baseline Build and Renovate Ltd

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14 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday - Closed
  • Saturday - Closed
  • Sunday - Closed


Baseline Build and Renovate are a South East London based renovation and installation company.

Our team are qualified and experienced in complete home renovations, bathroom & shower room refurbishments, room conversions, building work, electricals as well as boilers and various central heating systems.

We serve mainly residential clients and commercial properties within South East, South and East London area. We've been serving these areas for nearly 2 decades now and have built up a reputation for being efficient, trust worthy, reliable and clean. We have a quick turnaround time with zero compromise on standards and finish. Everyone at Baseline prides themselves on personal service; from a little repair to renovating an entire house, we treat every job as important. We've worked hard to build this trust with our clients by consistently providing second to none service, and always offering exceptional quality workmanship to match. Our reputation is our greatest asset.

What we do

  • Builders

    • Building services
    • Garage conversions
    • Loft conversions
    • Plastering
  • Property refurbishment contractors

  • Loft and property converters

    • Loft Insulation
  • Kitchen fitters

    • Kitchen installation
    • Kitchen refurbishment
    • Kitchen tiling
    • Granite Worktops
    • Kitchen worktops
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bath re-enamelling and surfacing
    • Bathroom Installation
    • Bathroom refurbishment
    • Wet rooms
    • Bathroom tiling
    • Electric Showers
  • More Services

    • renovation

Customer reviews

Why you can trust these reviews

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14 reviews
Customer Service
Sort by
Thoroughly reliable and excellent workmen
Customer Service
My study had a suffered a catastrophic leak and had to be dried out, plastered and repainted. In a panic and unable to get hold of Baseline (which I have used before), I engaged another firm who were totally incompetent, sacked them and contacted Baseline who corrected problems of first stage and completed the job rapidly and without fuss. They are both knowledgeable and helpful and the team are capable and quick. Communication is excellent, their commitments and work are utterly reliable, and they work cleanly and spend time at the end cleaning and tidying well. I will not make the mistake again of employing another company and thoroughly recommend Baseline.
Customer in Greater London Posted on 15/12/2021 , work completed 13/12/2021
Amazing new home
Customer Service
Baseline renovated, extended and reconfigured our 5 bedroom house to an exceptional standard. Our extensive project took less than 6 months from beginning to end including plans, permission, landscaping of the front and rear, extension, loft conversion, changing the internal layout, moving the stairs, security system, new heating and refurbishment throughout. Calum and his team are professional, knowledgeable, and courteous. They worked very efficiently throughout the obstacles of lockdowns and national shortages. His team have excellent attention to detail and the big plus was that they listened to what we wanted and delivered on it. They were there at the final handover to make sure everything was to our satisfaction. We are extremely happy with our new home and Baseline will always get our recommendation.
Victoria in Greater London Posted on 18/08/2021 , work completed 19/06/2021
Their advert seems to be misleading.
I'm just writing this to potentially save people time. I am looking to have a loft hatch expanded. As Baseline advertises that they do loft conversations I would have thought it would have been in their remit but when I enquired they replied "we do not carry out the services you require". Perhaps, it seems that the job was too little but when a company writes that they pride their work "....from a little repair to renovating an entire house" it kind of gives the impression that a loft hatch would be in their scope of work. To be fair, they got back to me quickly but I feel they've wasted my time with misleading information. I feel they can be much clearer with what sorts of jobs they want to take on.
Customer in Greater London Posted on 18/06/2021 (Reviewer did not use service)
Professional and efficient
Customer Service
Highly recommended for the excellent work from beginning to end. Everyone was professional and friendly. The job required an internal structural wall and chimney breast knocking down to make a large kitchen/dining/living area, kitchen fitted, whole house electrics and a non structural wall knocking down upstairs to create and install a fabulous luxury bathroom. They were always willing to go the extra mile to ensure we were completely happy with all the work undertaken. The whole team were kind and polite and we trusted them implicitly with the keys to our house for the duration of the project. We would definitely use them again for any future projects.
Karen in Greater London Posted on 21/04/2021 , work completed 19/04/2021
Nice People to Do Business With
Customer Service
They are not cheap, but then good quality building work never is in my experience. They were punctual, tidy, easy to talk to, and flexible when a problem arose. We had a shower room fully refurbished. We are very pleased with the result so far. Only one small leak which they came promptly to fix. We sourced all the fixtures and fittings ourselves. They just supplied the basic materials and the labour within the original quote. One tip, try and work out everything you want from the start so that it is in their original quote. We added some extras at one point, and seemed to pay a lot for them as a proportion of the overall quote. My son tells me that they did seal in a slight paint stain on the slate floor so only 4 stars for quality.
Customer in Greater London Posted on 01/02/2021 , work completed 28/11/2020
Immaculate, professional and considerate
Customer Service
Calum and his team did a complete bathroom refit for us. The work was carried out professionally, with care and in good time. The work overran by half a day but only because there was some unanticipated electrical work which took up a lot of time. We love our new bathroom and would highly recommend Baseline.
Customer in Greater London Posted on 21/12/2020 , work completed 14/12/2020
Knowledgeable, friendly and professional
Customer Service
Baseline redecorated my 3 bedroom flat, completely refurbished the bathroom removing the bath, installing a shower and all fittings and a new rad, re-tiling the floor and all walls floor to ceiling. They also sorted out a low-pressure water problem, tiled a cupboard floor, tiled under and behind the cooker and re-grouted the tiling in the kitchen. In addition, all door handles were renewed. The flat was unoccupied whilst the work was carried out and there was no time limit. The budget was adhered to. Good advice given, prompt response to any query, prompt attendance at all times and the finished flat was left clean and tidy. All the work carried out was of a good standard and carefully undertaken. I would employ Baseline again and have no qualms in recommending them
Customer in Greater London Posted on 14/12/2020 , work completed 13/10/2020
Great work from Baseline on a kitchen renovation and full property redecoration
Customer Service
Callum was always friendly and professional and did an excellent job, we were very pleased with the results of both the full kitchen renovation and the whole house repainting. As with any building job there were some minor snagging issues which occurred and Callum was very quick to respond to these and resolve them.
Customer in Greater London Posted on 31/10/2020 , work completed 30/04/2020
Didn't reply
It's now over a week since I emailed this trader to ask if they could fix my shower. No reply. I'm disappointed - I expected better given the good reviews.
Customer in Greater London Posted on 20/01/2020 (Reviewer did not use service)
The trader replied (on 18/02/2020)
Unfortunately there is no record that this email was received in our inbox or spam folders. We respond to all received enquiries. If you could provide some further information to the Which trusted trader support, we can check your details and get in contact.
Over and Above
Customer Service
Baseline worked on my bathroom re-fit, removing my bath and replacing with a walk-in shower. The work was completed to a very high standard ahead of schedule. From the first consultation all the way through to completion i have been very impressed. I was quite nervous making the decisions for the job and Callum was very patient and helpful, he advised when i asked for his expertise and was can-do in all of the requests i had. The team were always polite and they ensured they cleared up after themselves each day. I was kept informed of all developments each day and felt that attention was being paid to my job from start to the early completion. I am very impressed and will use Baseline again.
Customer in Greater London Posted on 22/10/2019 , work completed 12/10/2019