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Endorsed by Which? Trusted Traders

Baseline Build and Renovate Ltd

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4.8

12 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday - Closed
  • Saturday - Closed
  • Sunday - Closed

About

Baseline Build and Renovate are a South East London based renovation and installation company.

Our team are qualified and experienced in complete home renovations, bathroom & shower room refurbishments, room conversions, building work, electricals as well as boilers and various central heating systems.

We serve mainly residential clients and commercial properties within South East, South and East London area. We've been serving these areas for nearly 2 decades now and have built up a reputation for being efficient, trust worthy, reliable and clean. We have a quick turnaround time with zero compromise on standards and finish. Everyone at Baseline prides themselves on personal service; from a little repair to renovating an entire house, we treat every job as important. We've worked hard to build this trust with our clients by consistently providing second to none service, and always offering exceptional quality workmanship to match. Our reputation is our greatest asset.

What we do

  • Builders

    • Building services
    • Garage conversions
    • Loft conversions
    • Plastering
  • Property refurbishment contractors

  • Loft and property converters

    • Loft Insulation
  • Kitchen fitters

    • Kitchen installation
    • Kitchen refurbishment
    • Kitchen tiling
    • Granite Worktops
    • Kitchen worktops
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bath re-enamelling and surfacing
    • Bathroom Installation
    • Bathroom refurbishment
    • Wet rooms
    • Bathroom tiling
    • Electric Showers
  • More Services

    • renovation

Customer reviews

Why you can trust these reviews

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4.8
12 reviews
Customer Service
5.0
Quality
4.8
Value
4.6
Sort by
Their advert seems to be misleading.
I'm just writing this to potentially save people time. I am looking to have a loft hatch expanded. As Baseline advertises that they do loft conversations I would have thought it would have been in their remit but when I enquired they replied "we do not carry out the services you require". Perhaps, it seems that the job was too little but when a company writes that they pride their work "....from a little repair to renovating an entire house" it kind of gives the impression that a loft hatch would be in their scope of work. To be fair, they got back to me quickly but I feel they've wasted my time with misleading information. I feel they can be much clearer with what sorts of jobs they want to take on.
Customer in Greater London Posted on 18/06/2021 (Reviewer did not use service)
Professional and efficient
Customer Service
Quality
Value
Highly recommended for the excellent work from beginning to end. Everyone was professional and friendly. The job required an internal structural wall and chimney breast knocking down to make a large kitchen/dining/living area, kitchen fitted, whole house electrics and a non structural wall knocking down upstairs to create and install a fabulous luxury bathroom. They were always willing to go the extra mile to ensure we were completely happy with all the work undertaken. The whole team were kind and polite and we trusted them implicitly with the keys to our house for the duration of the project. We would definitely use them again for any future projects.
Karen in Greater London Posted on 21/04/2021 , work completed 19/04/2021
Nice People to Do Business With
Customer Service
Quality
Value
They are not cheap, but then good quality building work never is in my experience. They were punctual, tidy, easy to talk to, and flexible when a problem arose. We had a shower room fully refurbished. We are very pleased with the result so far. Only one small leak which they came promptly to fix. We sourced all the fixtures and fittings ourselves. They just supplied the basic materials and the labour within the original quote. One tip, try and work out everything you want from the start so that it is in their original quote. We added some extras at one point, and seemed to pay a lot for them as a proportion of the overall quote. My son tells me that they did seal in a slight paint stain on the slate floor so only 4 stars for quality.
Customer in Greater London Posted on 01/02/2021 , work completed 28/11/2020
Immaculate, professional and considerate
Customer Service
Quality
Value
Calum and his team did a complete bathroom refit for us. The work was carried out professionally, with care and in good time. The work overran by half a day but only because there was some unanticipated electrical work which took up a lot of time. We love our new bathroom and would highly recommend Baseline.
Customer in Greater London Posted on 21/12/2020 , work completed 14/12/2020
Knowledgeable, friendly and professional
Customer Service
Quality
Value
Baseline redecorated my 3 bedroom flat, completely refurbished the bathroom removing the bath, installing a shower and all fittings and a new rad, re-tiling the floor and all walls floor to ceiling. They also sorted out a low-pressure water problem, tiled a cupboard floor, tiled under and behind the cooker and re-grouted the tiling in the kitchen. In addition, all door handles were renewed. The flat was unoccupied whilst the work was carried out and there was no time limit. The budget was adhered to. Good advice given, prompt response to any query, prompt attendance at all times and the finished flat was left clean and tidy. All the work carried out was of a good standard and carefully undertaken. I would employ Baseline again and have no qualms in recommending them
Customer in Greater London Posted on 14/12/2020 , work completed 13/10/2020
Great work from Baseline on a kitchen renovation and full property redecoration
Customer Service
Quality
Value
Callum was always friendly and professional and did an excellent job, we were very pleased with the results of both the full kitchen renovation and the whole house repainting. As with any building job there were some minor snagging issues which occurred and Callum was very quick to respond to these and resolve them.
Customer in Greater London Posted on 31/10/2020 , work completed 30/04/2020
Didn't reply
It's now over a week since I emailed this trader to ask if they could fix my shower. No reply. I'm disappointed - I expected better given the good reviews.
Customer in Greater London Posted on 20/01/2020 (Reviewer did not use service)
The trader replied (on 18/02/2020)
Unfortunately there is no record that this email was received in our inbox or spam folders. We respond to all received enquiries. If you could provide some further information to the Which trusted trader support, we can check your details and get in contact.
Over and Above
Customer Service
Quality
Value
Baseline worked on my bathroom re-fit, removing my bath and replacing with a walk-in shower. The work was completed to a very high standard ahead of schedule. From the first consultation all the way through to completion i have been very impressed. I was quite nervous making the decisions for the job and Callum was very patient and helpful, he advised when i asked for his expertise and was can-do in all of the requests i had. The team were always polite and they ensured they cleared up after themselves each day. I was kept informed of all developments each day and felt that attention was being paid to my job from start to the early completion. I am very impressed and will use Baseline again.
Customer in Greater London Posted on 22/10/2019 , work completed 12/10/2019
Bathroom refit, Create New Home Study & Full redecoration of apartment
Customer Service
Quality
Value
Working with Baseline was and excellent experience from my first contact with Lauren in the office to meeting with Calum to go through what I needed done to the team arriving on site on time and on the agreed day. I had 3 jobs I needed doing, a full refurbishment of my small bathroom, conversion of a downstairs toilet and cloakroom into a home study and full redecoration of the whole flat. Calum was so helpful with talking me through the options and also making some great suggestions and observations with regard to my selections of products. The work was completed on time and to the greed costing and to the highest of standards. I have only had to snags that needed to be sorted and they where back within days to rectify them.
Customer in Greater London Posted on 01/08/2019 , work completed 26/07/2019
Flat refurbishment including fitting new kitchen
Customer Service
Quality
Value
Baseline refurbished our rental flat in London and made an excellent job of it! The works comprised fitting a new kitchen, plumber work, laying laminate floors, painting the entire flat and sundry repairs. The original schedule was two weeks but Baseline managed to finish the work to a high standard in 7 days and on budget. Each day they arrived on site on time at 8 am. On the first day they covered up the existing flooring and furniture to protect these. Calum was very polite and friendly throughout and manages his hard working team efficiently, which results in a good standard of finish. Calum kept me informed of progress by mobile phone regularly. There was a small leak under the sink that Calum resolved the next day.
Customer in Edinburgh Posted on 10/05/2019 , work completed 08/04/2019