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Trusted Traders

Bassett Lock & Key Ltd

Logo on white
Profile thumb locksmith mobile

5.0

6 Reviews

About

At Bassett Lock & Key we offer locksmith services to both the residential and commercial sector in and around Hampshire, operating in areas such as Southampton and Winchester.

We are police registered/CRB checked and regularly work in conjuction with Hampshire police and Southampton city council in handling their locksmith needs.

We offer a fast response and a ‘can do’ attitude, with no call out fees. A friendly, reliable and professional service to everyone for domestic and commercial work.

All our work is guaranteed and carried out to a high standard.

Bassett Lock & Key can supply and fit all makes of locks and hardware.

The satisfaction of our customers is the number one priority at Bassett Lock and Key, see what they’re saying about us on our testimonials page.

What we do

  • Locksmiths

    • Emergency locksmith service
  • More Services

    • auto locksmith
    • upvc door repairs
    • double glazed window locks.

Customer reviews

Reviews summary

5.0
6 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Responsive, knowledgeable and trusted
Customer Service
Quality
Value
Simon was quick to answer my call when a UPVC handle broke off on our back door. He instantly suspected that the problem may be linked to our bi-fold doors being out of alignment and stayed until the root cause and the handle replacement were both complete. He could have easily just replaced the handle and be done in 10 mins but went over and above. Very impressed and would recommend Simon to anyone.
Paul Spicer30/06/2018
Great guy, great service.
Customer Service
Quality
Value
Simon gave me an indication of the likely cost of the work when I phoned him. Being the middle of a Friday afternoon I was pleasantly surprised that he would be along as soon as possible to fix our locking problem. Disputes trying his best to repair the lock he reluctantly had to replace the mechanism. Would recommend him highly, no call out charge, fairly priced and he is a very pleasant guy.
Crook15/09/2017
5 star service
Customer Service
Quality
Value
Simon came to change to lock on my back door. He let me know the cost on the phone when I arranged the appointment. He was very friendly and knowledgeable. While at my house he fixed two other things, that I asked about when he was there, for the same fee. I would wholeheartedly recommend him for a reliable service and excellent value.
Valerie Lamb30/08/2017
Above and beyond
Customer Service
Quality
Value
10.30 pm at night - could not open the front door. Simon came within 10minutes & got me in. He came back the night day to adjust door catch. I am an existing customer & he did not charge me a penny! AMAZING.
Susan, Hampshire19/01/2016
Fantastic Service
Customer Service
Quality
Value
Simon was very helpful on the phone, came on time, did the work for a great price, and even changed my front door handle for a new one I'd bought myself for free! Top bloke, thanks very much - would use again,
CMR40380475218/05/2015
Prompt & efficient
Customer Service
Quality
Value
Quick response to phone call when locked out. Removed key left in lock inside property so that access possible. Very professional
Jean, Hampshire08/05/2015