Endorsed by Which?

BBH Plumbing

4.9

48 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

For all your Plumbing, Heating, Boilers And Bathrooms needs we bring you BBH PLUMBING

We are qualified and we are insured. We are Gas Safe registered for domestic gas and are a Water Industry approved contractor.

We can visit your property to see what work needs to be done and provide you with a free quotation.

Our aim is to bring to the Which? community a professional and reliable service, from minor plumbing issues to boiler maintenance, boiler installation and servicing to bathroom design and creation.

All workmanship is guaranteed under a warranty.

Please call us with your plumbing & Heating needs, we look forward to speaking to your soon.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Radiators and central heating
    • Gas safety testing and inspection
    • Underfloor heating
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Wet rooms
    • Accessible bathrooms and showers
    • Bathroom suppliers
    • Bathroom Installation
    • Electric Showers
  • Drain clearance contractors

    • Drain and sewer services
    • Emergency drain clearance service
    • CCTV drain surveys
    • Gutter clearance
    • Drain installation
    • Blocked drains
  • Gas installers

    • Gas Fires
  • More Services

    • cookers
    • hobs
    • lpg boilers
    • under floor heating
    • shower pumps

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
48 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Repair not carried out properly and incorrect invoicing.
Customer Service
Quality
Value
I arranged for a repair to a leaking pipe on Sunday 14/01/24. I was quoted £250.00 which was a very high figure but because it was an emergency I accepted the quotation. After the repair was carried out on the Sunday I found the pipe was still leaking as the repair had not be completed properly and also the stop cock was positioned incorrectly which prevented me replacing the shelf back in the cupboard. I phoned back that Sunday and the plumber agreed to come back on Monday 15/01/24. However due to traffic delays he eventually returned on Tuesday 16/01/24. The plumber raised an invoice no. 3536 on 14/01/24 for £250.00 as per agreed quotation and when he attended on 16/01/24 he asked if I had received the invoice. I confirmed that I had and settled the account for £250.00 on 17/01/24. I was very suprised to receive a duplicate invoice with same number 3526 dated 14/01/24 on 21/01/24 but for £325.00. I replied on email dated 21/01/24 pointing out that there must be an error in his accounting system. I received further email on 13/03/24 stating that £75.00 was outstanding as per invoice no. 3536 which was the third invoice raised with the same number 3536 and was clearly incorrect. I emailed reply on 13/03/24 stating that I did not owe any money and would they stop raising invoices and confirm to me that there is no money outstanding. I have never received a reply to my emails and find it extremely stressful to receive invoices for work that has not been carried out.
Customer in Hertfordshire Posted on 24/03/2024 , work completed 16/01/2024
The trader replied (on 15/05/2024)
The Repair Was carry correctly / First it was emergency callout because the kitchen was flooded Usually charge £90 per hour inc Vat Plus parking and Parts Normal Hours Customer rang at 7 o'clock on a Sunday evening Customer had two leaks one the stopcock not turning off Second leak was when a customer had to cut through the cupboard and cut through a pipe I turned up within half an hour and customers kitchen was flooded they have not managed to turn water off. On the phone I said it's emergency callout cost £250 I need to make it safe not to turn the water back on I went on my way to make sure they were left with working water Sunday evening Spending 1.5hr I returned the next day to fix a leak above the stopcock on the old imperial fitting that was un accessible in the back of kitchen cupboard this is an extra cost and the customer said there is no problem with money. Can't see any emails or text messages from customer Still Have not been Paid and Have bad Review for someone that worked on a Sunday
Excellent boiler installation
Customer Service
Quality
Value
James at BBH plumbing was absolutely brilliant! He was reliable, efficient and went above and beyond what I asked him to do (e.g. tightened the Ubend on a leaky sink). I highly recommend James who also fitted a hot water tank and thermostatic tap for me in addition to the Boiler installation.
Customer in Hertfordshire Posted on 06/01/2024 , work completed 23/11/2023
The trader replied (on 15/05/2024)
Thanks Very Much Appreciated
Boiler Service
Customer Service
Quality
Value
Very impressed. James came at the time and date specified. He serviced my boiler and had a professional, helpful and approachable manner. I will use James again and can recommend him.
Customer in Hertfordshire Posted on 09/11/2023 , work completed 09/11/2023
The trader replied (on 15/05/2024)
Thanks Very Much Appreciated
Replacement boiler
Customer Service
Quality
Value
Very good, great advice on selecting the best boiler to replace our existing with broken heat exchanger. Very neat installation within our existing utility cupboard. Work done was of high quality with clear attention to detail, full power flush, new Viessmann boiler, new pump and expansion vessel. Would highly recommend.
Customer in Hertfordshire Posted on 29/03/2023 , work completed 23/11/2022
The trader replied (on 15/05/2024)
Thanks Very Much Appreciated
Good workmanship and reasonable prices
Customer Service
Quality
Value
James gave reasonable quotes and was able to replace our taps quickly. No fuss and great job. He appears very busy though and it can be hard to reach him via whatsapp sometimes.
Customer in Hertfordshire Posted on 01/10/2022 , work completed 21/09/2022
The trader replied (on 15/05/2024)
Thanks Very Much Appreciated
Toilet repair - replacement syphon & filler valve
Customer Service
Quality
Value
We needed a replacement syphon & valve for a WC which was in a constricted space and so too complex for DIY. Having found BBH on this Trusted Traders site, I was pleased that he was able to come at short notice and provide his hourly rate in advance. This was particularly appreciated as, after I contacted them, there was a leak from the toilet’s water supply. James arrived early the next day and gave valuable advice on options and fitted a new flush system very efficiently. All was tidied up afterwards and old fittings were taken away. Excellent service and I would have no hesitation in recommending BBH. Thank you, James.
Customer in Hertfordshire Posted on 17/05/2022 , work completed 17/05/2022
New boiler install
Customer Service
Quality
Value
Had a replacement boiler and soil stack installed by BBH plumbing, arrived when they said they would (even for the quote which is a good sign with a trade) during the quote was quite positive about the job and doing it the way we wanted and would work best for us rather then what suited them best like some others that quoted. very happy with the work done very neat and tidy finish and all the old stuff removed so nothing for me to deal with will be having BBH back to do some other works in the future.
Customer in Hertfordshire Posted on 30/12/2021 , work completed 16/12/2021
Excellent Service, Friendly and Knowledgeable
Customer Service
Quality
Value
James attended my home to service my boiler and underfloor heating. I cannot praise or recommend him enough. He arrived early, which was a bonus. He was tidy. Also gave us advice regarding the system. Great communication. And a very reasonable price. He was very friendly and polite. Excellent Job. Will definitely be recommending when someone asks me if I know a good plumber / heating engineer. Thank you James.
Michele in Hertfordshire Posted on 05/10/2021 , work completed 05/10/2021
Trusted Plumber
Customer Service
Quality
Value
I called James to address a Sink leak and also wanted to change a Douche Spray and the Toilet Unit, after initial assessment he agreed to visit and fix all this, he was prompt and his suggestions were of value too. He visited my place with all his equipment. He completed the agreed work and charged me a reasonable price too. His quality of work is commendable and post fixing i contacted him too as there seemed a leak but turned out that the tap wasn't closed properly but he was helpful in suggesting options. I can say i recommend his services as he knows his stuff well and is reliable too. Will definitely use his services next time.
Nirav in Hertfordshire Posted on 04/09/2021 , work completed 01/09/2021
Good Work and a Pleasure to Deal With!
Customer Service
Quality
Value
Our boiler broke, James came and looked at repairing. With the boiler being more than 20 years old he correctly suggested we needed a new one. He came on the date agreed for the price agreed. There was a minor fault with a component which he came back and rectified immediately. He was a pleasure to deal with and the quotation and invoice was seamlessly email to me. I would thoroughly recommend James.
Customer in Greater London Posted on 29/10/2020 , work completed 13/10/2020