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Endorsed by Which? Trusted Traders

Bespoke Landscapes Ltd

Profile thumb bespoke logo
4.9

34 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday - Closed
  • Sunday - Closed

About

Bespoke Landscapes offers a range of landscaping services using the highest quality materials. Our commitment to offering a very personalised service means that we work closely with you to ensure all your wishes are fulfilled.

We are part of the Marshall's registered contractor scheme which means the quality of our work is assessed on a regular basis. We are fully insured for all work we carry out and are able to provide our public liability certificate on request.

Upon first contact you will be talking to the people who will carry out the job which ensures a quality finish whether it be driveways, fencing or the installation of artificial grass surfaces.

What we do

  • Landscape contractors

    • Artificial lawns
    • Hard landscaping
    • Garden structures
    • Sheds and shed bases
    • Pond construction
  • Patios and driveways

    • Driveway installation and maintenance
    • Patio installation and maintenance
    • Natural stone surfacing
    • Porous surfacing
    • Resin bonded stone
  • Fencing

  • Exhaust centres

  • More Services

    • driveways
    • turfing
    • suds compliant surfacing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
34 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Exceeded expections
Customer Service
Quality
Value
Gordon at Bespoke Landscapes came as a recommendation. His professionalism, knowledge, vision and expert advice made the planning of our back garden effortless. His talented team arrived on time everyday and carried out the work in a professional and friendly way. What sets this Company apart is their perception of the customers needs. In casual conversation I mentioned a few things that were not in the specification but the boys went the extra mile and put them in place. The garden was left clean and tidy at the end of each day and they were very courteous and considerate with our neighbours. I can’t recommend this Company enough.
Customer in Greater Manchester Posted on 22/06/2022 , work completed 21/06/2022
Excellent work and customer service
Customer Service
Quality
Value
This is this the second job Gordon and his team have undertaken for us The first during 2020 was a considerable sized job, putting in decking, raised beds, clearing trees and bushes and building a greenhouse. He has just finished renewing our block paved front drive Gordon and the team are always polite, professional and punctual Communication from beginning to end is excellent with clear quotes and expectations The work done exceeds our expectations and we would not hesitate to recommend them to anyone looking for a good local business
Customer in Greater Manchester Posted on 25/05/2022 , work completed 24/05/2022
Over a year of issues and problems and still not resolved
Customer Service
Quality
Value
I accepted this company’s iniquitous payment schedule, because they are a “trusted trader” , whereby twenty five percent of the project cost was paid before any work started and only a tiny balance remains outstanding, making it difficult to secure resolution of the final issues. The work was performed by a subcontractor. This made communications difficult as the people we met here couldn’t make decisions. There were so many defects in the quality of the performance of the project, that I was astonished to be threatened with a “late payment surcharge” last year Some defects have been addressed. But the whole project was not excavated to the depth specified and thus the new concrete is at a higher level than originally, which has undermined the flood resilience of two doors and inserting an extra drain panel has only partially improved. Uneven colouring and bare patches in the pattern imprinted concrete remain after a second sealing this year. The border with the pavement is an unsightly mess, the new concrete misaligned with the existing boundaries on both sides, and a gap created between the concrete and our existing wall. Although we discussed how to deal with this and confirmed with both contractors in July and August, in March this year we discovered they wouldn’t do what we wanted and had considered agreed. When I asked about their dispute resolution process I was told that contacting Which would terminate our relationship. My experience has damaged both their and your brands.
Customer in Greater Manchester Posted on 02/05/2022 , work completed 25/03/2022
The trader replied (on 02/06/2022)
We’re sorry that our service didn’t meet your expectations. Our excellent customer service, flexibility, and willingness to go the extra mile is something that is regularly remarked upon by other customers. Regarding the points made in your complaint 1.Taking an initial deposit followed by staged payments throughout the project is a legitimate business practice. 2. We completed the agreed work on this project to the specification described in the contract that existed between us. You asked us to undertake extra work outside the remit of this contract, we declined to do so. 3. The working relationship with our customers is based upon trust, respect, and communication and we expect that our employees and sub-contractors can perform their work in a congenial atmosphere. In 20 years of trading, I’ve never had employees and tradespeople request not to work on a particular project because of the behaviour and attitude of a customer, unfortunately, this was the case with your project. 4. We tried to address your complaints throughout and after the installation process, for example, adding in Acos drains as you suggested but we were unable to resolve them to your satisfaction and the working relationship broke down irrevocably. We are always keen to rectify justifiable requests, and adhere to the Which? Trusted Trader code of conduct. However, there are times when we must draw a line under a project and accept that we’re unable to satisfy a customer’s expectations.
Professional and perfect.
Customer Service
Quality
Value
I recently commissioned Bespoke landscapes on behalf of my mother who required her drive and back garden landscaping - I have to say that our whole experience with them from beginning to end has been perfect - we needed to leave them to it and I liaised with them from a distance - not a problem for them though they kept in touch, sent photo updates and answered all our queries immediately - we have snagged together and any issues (not that we really had any) were resolved straight away! We did have other companies' quote but none gave me the confidence that Bespoke did - thank you to the whole team for working so hard and making the garden a perfect place for relaxation 👍
Customer in Greater Manchester Posted on 24/04/2022 , work completed 22/04/2022
Superb service.
Customer Service
Quality
Value
Following storm Eunice, two panels from our fence collapsed. Mark and his team arrived, quoted, replaced the fencing which was bespoke in terms of cut and removed substantial greenery from the garden. We were very, very impressed that Mark and his team achieved this in a single day, to such a high standard. We strongly recommend him.
Steven in Greater London Posted on 25/02/2022 , work completed 24/02/2022
Great Customer After Service
Customer Service
Quality
Value
Gordon & his team from Bespoke Landscapes installed my Marshall's block paving driveway back in October 2019 and we were really pleased with everything & everybody since who has seen our driveway has admired the quality of this installation. Now a couple of years on, the driveway is still perfect & we have had absolutely no sinking at all of any of the blocks where our two cars park, unlike many installations you often see. Unfortunately at the beginning of January 2022, I had problems with my water supply & my Local Water Board (United Utilities) informed me that my water meter that is positioned on my driveway was faulty & need to be replaced, which meant they would have to dig up my lovely block paving driveway. After a quick call to Bespoke Landscapes, Gordon informed me that once the new water meter was installed he would come back free of charge & re-lay any blocks that were lifted, putting back the driveway to how it was originally. True to his word his team have returned, made sure the hole is completely filled in correctly and compacted down and they have re-laid the old blocks around the new water meter head which has changed from being round to square. Everything is back as it was & I have my lovely driveway back as if nothing has happened. Now that is what I call customer after service. Gordon has even informed me that if we do get any subsidence over the next few years near to where the hole was dug he will again come back and put it right. Thank you Gordon.
Customer in Greater Manchester Posted on 14/01/2022 , work completed 14/01/2022
Helpful and friendly
Customer Service
Quality
Value
Great job with my composite decking, first class tradesmen and a really friendly service by all the team.
Ken in Greater Manchester Posted on 15/04/2021 , work completed 08/04/2021
Conscientious Workers
Customer Service
Quality
Value
We required a neighbouring boundary fence replacement and a new decking installed. Brad came to survey the works and provided a cost and duration for the works explaining what/how the works would be carried out. A few days before the commencement date, Gordon introduced Christian to me who would be carrying out the works with a brief overview of what the sequence of works would be, etc. Christian and his team started the works on time as planned, methodically working their way through initially with the fence and then the decking. They were considerate in the way they operated and with the Client, they came up with solutions for some unforeseen issues with the decking lights. Overall, I would highly recommend this company and should the need arise, I would use their services in the future again.
Customer in Greater Manchester Posted on 10/04/2021 , work completed 25/03/2021
Back Yard Transformation
Customer Service
Quality
Value
Gordon and his team transformed my small dull back yard into a lovely space that I can’t wait to enjoy this summer! From my initial enquiry and quotes through to the completion of the work, Gordon was really helpful and professional, taking pride in the work of his team. The lads that worked on my property were so polite and helpful and did an amazing job. I would highly recommend Bespoke Landscapes and would definitely use them again. Thanks again.
Beci in Greater Manchester Posted on 30/03/2021 , work completed 30/03/2021
Transformed driveway & garden
Customer Service
Quality
Value
I cannot rate Gordon and his team highly enough. We had a large area of driveway and garden which was full of broken up concrete and soil on different levels. It was unsightly and not child friendly. We had a number of companies giving us their ideas and quotes. Gordon suggested pattern imprinted concrete for the look that we wanted and to suit our budget. He was head and shoulders above anyone else with his professionalism and knowledge. We are so pleased we used Gordon and his team. The work carried out was to a very high standard. It feels like we have an extension to our home especially during the summer days as we can now enjoy the space. The aftercare has also been second to none. Gordon has also come back after the work was completed to touch up any minor issues.
Customer in Greater Manchester Posted on 23/03/2021 , work completed 05/05/2020