Bespoke Landscapes Ltd

I can highly recommend Bespoke Landscapes. In August 2017 our garden which is wrapped on three sides around our house was transformed by the team. The work still looks as good as the day it was laid. The aftercare service is second to none. Nothing is too much trouble by Gordon and his team. I rang Gordon yesterday and today one of the team came to undertake a small job. So helpful and professional. I would have no hesitation is using Bespoke Landscapes again and would recommend the company to anyone who is looking to use their services.

From initial consultation, through to completion, Gordy and his team were professional, helpful and thorough. They listened to our ideas and were able to work within our budget to turn an overgrown, difficult, sloped garden into an amazing space, that we absolutely love. Highly recommend Bespoke Landscapes for your garden renovations.

After being so upset at atrocious work previously carried out by a rogue company, Gordon of Bespoke Landscapes has revamped & rescued my garden but to a high standard, unlike the previous company. Work took longer than anticipated due to persistent rain but they were not easily thwarted. Nothing was too much bother for them & I was kept informed during the process. Always arrived early & put in a full days work. I would recommend them & would use them again myself.

We had used Bespoke Landscapes several years previously and when looking for a contractor to extend our patio they were our first choice. We weren’t disappointed. The work was completed quickly and professionally to a really high standard. Wouldn’t hesitate to recommend Gordon and the team 👍

We have used Bespoke previously so when it was time to replace our fencing and decking they were the obvious choice.. Brad came out to measure up and take photos of the site. He was able to offer advice on what would look good and, despite my reservations on the type of materials to use, he was able to put my mind at ease and an agreement was reached on the materials and look. As the job was to replace decking and fencing, and no brickwork, blockwork or slab laying was required Christian and his team were allocated to the job. He kept us up to date on start times and timescales for completion. Advising us in advance of a delayed start due to weather. He turned up on day 1 at the agreed time (I had an early meeting to attend) and was able to give me a breakdown of what would be completed on each day and when he would be finished (3 days) The job went to plan. If the team came up against an issue or needed a steer on our preferences Christian was up front, honest and able to advise even we were unsure. Even as far as advice on where to fit a cat flap to enable our elderly cat to safely enter and exit the garden without a need to jump. The result is just as we envisaged and the finish is what we have come to expect from Bespoke. Gordon, Brad, Christian and all the team at Bespoke Landscapes will always get our recommendation whenever anybody asks who did the work.

I had a large rear and front garden and driveway that needed a resin bound surface laying alongside some areas of artificial grass. I had been using a contractor for almost 3 years who constantly let me down and delivered a poor service. I was beginning to think I would have to wait another year as they had messed me about all through 2022. Finally, enough was enough and I made contact with Gordon. We spoke on the phone and he did a site visit the next day. He pointed out a lack of aco drainage at the house end of the sloping drive and added that to the work schedule. He turned his quote around within a day - and it was highly competitive. We agreed the job and his teams began the work within a couple of days. I have nothing but good things to say about the team that laid the resin. They are real professionals with an eye for detail. Neat and tidy, they always arrived on time and got stuck in. Their work has drawn praise from everyone, even passers-by. As soon as the resin was done, Gordon's grass people moved in and laid four sections. Three featured sweeping curves and corners but they took it in their stride. Again, excellent work and a job to be proud of. From start to finish, Gordon delivered in two-weeks a job that my previous contractor had failed to do in ten months! He kept me informed at every stage and was always available and on hand to quality check the work. I highly recommend Gordon and Bespoke and only wish I'd found him sooner!

Gordon was a pleasure to deal with and very communicative from day one. We’re very happy with every aspect of the project from the first phone call to the completed job. The materials used are of the highest quality and the finish is excellent. Very happy with the price too. I wouldn’t hesitate for a second to recommend Gordon and Bespoke Landscapes to anyone looking to have this type of work undertaken.

Gordon at Bespoke Landscapes came as a recommendation. His professionalism, knowledge, vision and expert advice made the planning of our back garden effortless. His talented team arrived on time everyday and carried out the work in a professional and friendly way. What sets this Company apart is their perception of the customers needs. In casual conversation I mentioned a few things that were not in the specification but the boys went the extra mile and put them in place. The garden was left clean and tidy at the end of each day and they were very courteous and considerate with our neighbours. I can’t recommend this Company enough.

This is this the second job Gordon and his team have undertaken for us The first during 2020 was a considerable sized job, putting in decking, raised beds, clearing trees and bushes and building a greenhouse. He has just finished renewing our block paved front drive Gordon and the team are always polite, professional and punctual Communication from beginning to end is excellent with clear quotes and expectations The work done exceeds our expectations and we would not hesitate to recommend them to anyone looking for a good local business

I accepted this company’s iniquitous payment schedule, because they are a “trusted trader” , whereby twenty five percent of the project cost was paid before any work started and only a tiny balance remains outstanding, making it difficult to secure resolution of the final issues. The work was performed by a subcontractor. This made communications difficult as the people we met here couldn’t make decisions. There were so many defects in the quality of the performance of the project, that I was astonished to be threatened with a “late payment surcharge” last year Some defects have been addressed. But the whole project was not excavated to the depth specified and thus the new concrete is at a higher level than originally, which has undermined the flood resilience of two doors and inserting an extra drain panel has only partially improved. Uneven colouring and bare patches in the pattern imprinted concrete remain after a second sealing this year. The border with the pavement is an unsightly mess, the new concrete misaligned with the existing boundaries on both sides, and a gap created between the concrete and our existing wall. Although we discussed how to deal with this and confirmed with both contractors in July and August, in March this year we discovered they wouldn’t do what we wanted and had considered agreed. When I asked about their dispute resolution process I was told that contacting Which would terminate our relationship. My experience has damaged both their and your brands.