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Trusted Traders

Bews Electrical Ltd

Logo on white
Opening Hours
Today - 08:30–17:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed
Profile thumb bews logo

4.9

72 Reviews

About

We are a family run business specialising in sales and repairs of quality domestic kitchen appliances.

With over 30 years experience we have professionally trained engineers to look after your appliances.

Please see the service coverage map for the main towns and surrounding areas which we cover for home visits.

We also pride ourselves on our customer service with fully trained staff to assist you if you're looking for a new appliance whether freestanding or integrated including, washing machines, tumble dryers, fridge freezers, dishwashers, waste disposals, ovens, hobs, microwaves, vacuum cleaners and their relevant spares and accessories.

We also have Facebook page which we regularly update with current promotions running in store.

What we do

  • Appliance repairs and servicing

    • Washing machines
    • Tumble dryers
    • Dishwashers
    • Fridges and freezers
    • Ovens
  • More Services

    • sales of kitchen appliances from washing machines to ovens

Customer reviews

4.9
72 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Amazing service
Customer Service
Quality
Value
My fridge freezer died on Sunday. I phoned Bews on Monday and an engineer came to see if it was repairable on Wednesday. Sadly it was beyond repair. I asked for his recommendations for a replacement and explained that, as I have 4 dogs, I needed a replacement urgently. The recommended model was offered with a discount on the price, free installation, free removal of the dead one and no charge for the repair call out. The engineer said I would receive a phone call that afternoon to arrange for the new one to be delivered but he couldn't say when they would be able to deliver it. I envisaged it would be the following week at the earliest. However, when the phone call came, I was told that the new fridge freezer could be delivered the next afternoon - Thursday! I was delighted to be told that I was an urgent case. So, Thursday afternoon, engineer and fridge arrived, all fitted beautifully, another lovely engineer and a lovely new fridge freezer. AS well as all that, the engineer who came on Wednesday turned off the horrible beeping on my new washing machine which had been frightening my dogs.
Wendy Segar14/06/2019
Miele washing machine repair
Customer Service
Quality
Value
Really good experience - arrived on time, quickly identified and sorted problem with Miele washing machine and fixed a few potential other problems at same time and at a reasonable price. Peter Bews is a very friendly and helpful person who I would use again and strongly recommend to anyone with troublesome Bosch/Miele kitchen appliances.
Customer in Hertfordshire04/06/2019
Excellent as always
Customer Service
Quality
Value
A repair person is someone that you never actually want to come to your house as it is usually when something has gone wrong. However, Bews Electrical were the first people I thought to contact when our washing machine stopped working. We have used them in the past but fortunately it's been a few years since we have needed help. Nevertheless, we were on their records and when the engineer came, he remembered us. We were advised in the morning that the call would be late in the afternoon and around 5.00pm were received a reassuring call that although the office was closing, the visit would still take place. I am pleased to say the fault was diagnosed very quickly and he was able to replace the necessary parts (motor brushes) from the stock on the van. The kitchen was returned to normal within the hour and we were extremely grateful that the necessity to replace the machine was averted. Such a lovely person to have in the house!
Customer in Hertfordshire16/04/2019
The trader replied (on 03/05/2019)
Thank you so much for your wonderful review and recommendation!
Assessing a fault with old dishwasher and fitting a new one.
Customer Service
Quality
Value
The technician who arrived to assess the fault tried in several ways to solve the problem, but it was economically better to get a new machine. When the new one came, Mr. Bews was extremely efficient and managed to over come several problems which came up as he fitted our new dishwasher.
Customer in Hertfordshire29/03/2019
The trader replied (on 04/04/2019)
Thank you so much for your review and recommendation! Glad to be of service.
Supply and Fit Dishwasher
Customer Service
Quality
Value
Prompt and efficient service, including removal of old dishwasher. A pleasure to deal with Bews Electrical.
Customer in Hertfordshire05/03/2019
The trader replied (on 21/03/2019)
Thank you so much for your review and recommendation! Glad to be of service.
Speedy washing machine swap
Customer Service
Quality
Value
Our 18-year-old Bosch washing machine was leaking profusely from its base. Seeing the good reviews for Bews Electrical, I called them. The diagnosis: a cracked drum (plastic). The machine was therefore not economic to repair. Bews sang the praises of Miele, which for example has a metal drum rather than plastic. I chose the Miele WCE660. The price was painful at £799 (the manufacturer's recommended retail price). However, this pain was somewhat ameleriated by: 1. Bews waiving the £80 call-out fee 2. Bews delivering and installing the new machine free of charge 3. Bews not charging to dispose of the old machine. 4. 5-year manufacturer's warranty 5. 6 months free supply of detergent. A couple of days later, the new machine was up and running, the installation man having given me comprehensive tuition on its operation - and the wife is very pleased with the new machine! The three people I came in contact with at Bews (I include the lady at the end of the phone) were all friendly, helpful and efficient. Well done, Bews!
Customer in Hertfordshire28/02/2019
The trader replied (on 02/03/2019)
Thank you so much for your wonderful review and recommendation! We are so happy your pleased with the machine and the service we provided. I will pass on your thanks to the team at Bews.
Prompt & professional
Customer Service
Quality
Value
Very happy with their work trying to fix my Miele dishwasher & even though they couldn't fix if they were prompt & tried every option. I am also impressed with their precision of installing my new dishwasher - They took care and time making sure it was fully working & inbuilt & hidden in my kitchen.
Katy, Buckinghamshire19/02/2019
New dishwasher installation and possible washing machine movement.
Customer Service
Quality
Value
Very good service with old dishwasher removed and new one installed and tested. Washing machine could not be moved due to floor tiles being fitted up to the feet so was left in place with a new plug and socket fitted to enable PAT testing to be carried out. No problems with new dishwasher.
Customer in Hertfordshire08/02/2019
The trader replied (on 02/03/2019)
Thank you so much for your wonderful review and recommendation! Glad to be of service.
My review
Customer Service
Quality
Value
Excellent job.
Mark, Hertfordshire21/01/2019
Excellent and expert service
Customer Service
Quality
Value
Repaired and serviced Dishwasher and washing machine both expertly and efficiently on previous occasions. This time 15 year-old washing machine was uneconomical to repair; new machine delivered and installed hours later. Service and attention to detail in costumer service was impeccable. This company is a prime example of why one should support local traders.
Peter B18/01/2019
The trader replied (on 23/01/2019)
Hello Peter, thank you so much for your wonderful review and recommendation! Glad to be of service. Thank you for the continued support.