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Endorsed by Which? Trusted Traders

Bews Electrical Ltd

Profile thumb bews logo
4.9

102 Reviews

Opening Hours
Today -
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

We are a family run business specialising in sales and repairs of quality domestic kitchen appliances.

With over 30 years experience we have professionally trained engineers to look after your appliances.

Please see the service coverage map for the main towns and surrounding areas which we cover for home visits.

We also pride ourselves on our customer service with fully trained staff to assist you if you're looking for a new appliance whether freestanding or integrated including, washing machines, tumble dryers, fridge freezers, dishwashers, waste disposals, ovens, hobs, microwaves, vacuum cleaners and their relevant spares and accessories.

We also have Facebook page which we regularly update with current promotions running in store.

What we do

  • Appliance repairs and servicing

    • Washing machines
    • Tumble dryers
    • Dishwashers
    • Fridges and freezers
    • Ovens
  • More Services

    • sales of kitchen appliances from washing machines to ovens

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
102 reviews
Customer Service
4.9
Quality
5.0
Value
4.9
Sort by
Great service and efficient installation
Customer Service
Quality
Value
We had a bad experience with a dishwasher installed by a national retailer and this was returned for a refund. We have previously bought other kitchen appliances from Bews and so ordered a Miele dishwasher from them because we were more than happy with the appliances and the service received previously. The price of the dishwasher was the same as that of the national retailer and we did not have to pay any additional installation charges. The appliance was in stock and so there was no wait for delivery. Delivery was on the day agreed. Mr Bews checked the safety of our kitchen socket and switch prior to installation because of the issues experienced with the previous installation. The dishwasher was then installed efficiently and with no fuss. The kitchen was left clean and tidy afterwards. Bewes stock quality appliances and the service received this time was, once again, faultless.
Customer in Central Bedfordshire Posted on 18/05/2022 , work completed 17/05/2022
Supply and install Miele Fridge FreezerContacted
Customer Service
Quality
Value
Contacted Bews Electrical Ltd 11.10.2021. The situation was treated as urgent and Mr Bews came at 17.00 hours on the same day. Advised on 2 options as follows: 1) Miele available in 4 to 6 weeks 2) Available next May. At 6 week stage, an installation date was pencilled in as 3.12.2021 with an arrival time between 8,30-9.00am. A few days before it was confirmed that the Fridge/Freezer had been received. Mr Bews arrived on time and the machine has been successfully installed and the old machine and packaging were taken away.
Customer in Central Bedfordshire Posted on 13/12/2021 , work completed 03/12/2021
The trader replied (on 16/12/2021)
Hello, thank you so much for the lovely 5 star review and recommendation! Happy to be of service.
Fast service
Customer Service
Quality
Value
Ordered a new fridge and it was delivered and fitted the same day. Old fridge taken away. Excellent service. Would use again.
Customer in Hertfordshire Posted on 14/11/2021 , work completed 09/11/2021
The trader replied (on 18/11/2021)
Hello, thank you so much for the 5 star review and recommendation! Happy to be of service.
careful and thorough work
Customer Service
Quality
Value
This is a family firm which takes you seamlessly from initial contact with very knowlegeable and friendly receptionists to the job being completed. The price of my new fridgefreezer was competitive, equivalent to John Lewis' price for the same product and post-sales service. Those who did the job at my house (in my case, repairing a washing machine and then installing a new Fridge Freezer, were prompt, polite and wearing masks. The work was done to a high standard and all wrappings etc automatically taken away. I have every confidence in asking them back in the future should the need arise.
Customer in Buckinghamshire Posted on 12/11/2021 , work completed 29/10/2021
The trader replied (on 15/11/2021)
Hello, thank you so much for the wonderful 5 star review and recommendation! Happy to be of service.
Replacement Hob
Customer Service
Quality
Value
Overall an excellent experience from start to finish. What was really important was somebody coming out to measure up and recommend a replacement hob. Bews Electrical were able to obtain a replacement much quicker than originally stated and quickly fitted. I was very pleased with the work done and have no hesitation in recommending them.
Alan in Hertfordshire Posted on 12/11/2021 , work completed 29/10/2021
The trader replied (on 15/11/2021)
Hello Alan, thank you so much for the wonderful 5 star review and recommendation! Happy to be of service.
Bews Electrical
Customer Service
Quality
Value
I would like to complement both Robert from Bews and the telephone sales and servicing staff at Bews for their excellent service in replacing and installing our new dishwasher. Robert himself was helpful, a very clear communicator and a pleasure to deal with. The same goes for the ladies who we dealt with over the phone. I would have no hesitation in using Bews again or recommending them to others.
Kevin in Hertfordshire Posted on 31/08/2021 , work completed 20/08/2021
The trader replied (on 10/09/2021)
Hello Kevin, thank you so much for the wonderful 5 star review and recommendation! We have passed on your thanks to our staff members and we are always happy to be of service.
Fantastic Service
Customer Service
Quality
Value
I just wanted to let you know what a pleasure it is to do business with you Bews, I received excellent service about three years ago when purchasing our Miele washing machine and dishwasher and until yesterday they have been faultless. Unfortunately my washing machine that is in regular use stopped working full of towels and water 😳 I called you just after 9 am spoke to a very helpful lady who took my details popped me on hold and minutes later returned to inform me an engineer will be with me later the same day. The engineer Robert arrived looked at the machine and got straight to work he is credit to your company very knowledgeable knowledgeable and helpful with advice for me on both my appliances on how to get the best results out of the programs and look after my appliances, the washing machine is now back-in perfect working order and I was charged a fair price for the work. Once again thank you excellent service and I thoroughly recommend Bews 😁
Philip in Cambridgeshire Posted on 22/07/2021 , work completed 21/07/2021
The trader replied (on 23/07/2021)
Hello Philip, thank you so much for the wonderful 5 star review and recommendation! Happy to be of service.
Washing Machine Purchase
Customer Service
Quality
Value
Urgent need for a replacement washing machine was met with swift efficient service. Model options were displayed and once chosen date of delivery and fitting was agreed upon for the same week (2 days hence). This schedule was met and the old machine was taken away without further cost. Machine working perfectly. Superb pleasant service.
Graham in Hertfordshire Posted on 14/07/2021 , work completed 18/06/2021
The trader replied (on 23/07/2021)
Hello Graham, thank you so much for the wonderful 5 star review and recommendation! Happy to be of service.
Brilliant local service.
Customer Service
Quality
Value
I have just purchased a new dishwasher from Bew's Electrical which is our 3rd from them in over 40 years. The shop service was warm, polite, informative and confident. The installation engineer was equally professional, warm, caring, helpful, polite and informative. It was a delight to be able to obtain such wonderful service from a great family business. Bernard Butt.
Bernard in Radwell Posted on 09/07/2021 , work completed 09/07/2021
The trader replied (on 13/07/2021)
Hello Bernard, thank you so much for the wonderful 5 star review and recommendation! Happy to be of service.
Great service
Customer Service
Quality
Value
We ordered a new Miele dishwasher on 10 March and were told 8-12 week lead time. The dishwasher came in much sooner and was fitted today. The fitter was really helpful and went through all the programmes etc. once the machine was in. Will definitely use Bews again.
Sue in Central Bedfordshire Posted on 18/03/2021 , work completed 18/03/2021
The trader replied (on 19/03/2021)
Hello Sue, thank you so much for the wonderful 5 star review and recommendation! We are so glad to have received and fitted your dishwasher a lot sooner than expected. Happy to be of service.