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Endorsed by

Which

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Trusted Traders

Bews Electrical Ltd

Opening Hours
Today - 08:30–17:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed
Profile thumb bews logo

4.9

78 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

We are a family run business specialising in sales and repairs of quality domestic kitchen appliances.

With over 30 years experience we have professionally trained engineers to look after your appliances.

Please see the service coverage map for the main towns and surrounding areas which we cover for home visits.

We also pride ourselves on our customer service with fully trained staff to assist you if you're looking for a new appliance whether freestanding or integrated including, washing machines, tumble dryers, fridge freezers, dishwashers, waste disposals, ovens, hobs, microwaves, vacuum cleaners and their relevant spares and accessories.

We also have Facebook page which we regularly update with current promotions running in store.

What we do

  • Appliance repairs and servicing

    • Washing machines
    • Tumble dryers
    • Dishwashers
    • Fridges and freezers
    • Ovens
  • More Services

    • sales of kitchen appliances from washing machines to ovens

Customer reviews

4.9
78 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Bews Electrical is an excellent company
Customer Service
Quality
Value
Over many years I have purchased several appliances for the kitchen and laundry from Bews Electrical and also had appliances repaired by them. This is an excellent company with helpful and knowledgeable staff both in the office and the people who install and repair appliances. Bews Electrical install appliances, set them up and take the time to explain key features of the appliance. When appliances required repair they did an excellent job in finding the fault, explaining the problem and how it might be avoided in future. Wonderful company.
Customer in Milton Keynes02/01/2020
The trader replied (on 14/01/2020)
Thank you so much for the 5 star review and recommendation! Glad to be of service.
Great service
Customer Service
Quality
Value
Brilliant service. Ordered washing machine which was delivered, installed and tested the next day. Helped with selection without being pushy. Also helped with how to save money. Old machine taken away. 5 star service for same price as the big impersonal retailers.
Customer in Hertfordshire11/09/2019
The trader replied (on 14/01/2020)
Thank you so much for the 5 star review and recommendation! Glad to get the new washing machine sorted for you.
Excellent service!
Customer Service
Quality
Value
Our integrated fridge of 27 years was on its last legs. Peter visited to scope and quote. Practical and commonsense advice was given, together with some recommendations about airflow. He made a recommendation. Next morning as promised his back office called to arrange fitting. On the day agreed he arrived on time, fitted it and additionally sorted the airflow issue. The job was left tidy. All is working. The following day his office realised there was an overpayment which was immediately resolved. A thoroughly good experience for us. Thanks!
Customer in Hertfordshire02/09/2019
The trader replied (on 07/09/2019)
Thank you so much for the 5 star review and recommendation! Glad to get the integrated fridge replaced and sorted for you.
Unusable washing machine revived.
Customer Service
Quality
Value
Just had to have the door lock replaced on our Miele washing machine. As always, excellent service from Bews Electrical. They were able to respond sooner than expected, got the job completed with no fuss and cleaned up one of the parts that could have caused us a problem in the future. We have bought a number of kitchen and utility room appliances from Bews Electrical and would always recommend them
Mike, Hertfordshire29/08/2019
The trader replied (on 07/09/2019)
Hello Mike, thank you so much for the 5 star review and recommendation! Glad to be of service.
Excellent and professioanal service
Customer Service
Quality
Value
I have been a customer of Bews for a number of years and during this time I have had four appliances replaced in addition to several repairs and the service has always been first class, carried out by a profession engineer. To sum up, if I have an appliance issue I look no further than Bews to solve the problem and will continue to give my support.
Alexander, Hertfordshire16/08/2019
The trader replied (on 07/09/2019)
Hello Alexander, thank you so much for continued support, 5 star review and recommendation. Glad to be service.
All round great recommendations, supply and maintenace
Customer Service
Quality
Value
Have used this company for about 20 years. Always have been polite, not pushy. Have a really good knowledge of machines they supply, service required and maintenance problems. Machines they supply are top quality. Service provided is timely. Diagnosis of problems always explained thoroughly. Always feel they can be trusted in their diagnosis, even when replacement is their recommendation. All members of staff, sales, installation, repair and office staff are always polite, understand any problems or messages and very reliable. I have no hesitation in recommending this trader.
Customer in Hertfordshire31/07/2019
The trader replied (on 13/08/2019)
Thank you so much for the 5 star review and recommendation! Glad to be of service.
Amazing service
Customer Service
Quality
Value
My fridge freezer died on Sunday. I phoned Bews on Monday and an engineer came to see if it was repairable on Wednesday. Sadly it was beyond repair. I asked for his recommendations for a replacement and explained that, as I have 4 dogs, I needed a replacement urgently. The recommended model was offered with a discount on the price, free installation, free removal of the dead one and no charge for the repair call out. The engineer said I would receive a phone call that afternoon to arrange for the new one to be delivered but he couldn't say when they would be able to deliver it. I envisaged it would be the following week at the earliest. However, when the phone call came, I was told that the new fridge freezer could be delivered the next afternoon - Thursday! I was delighted to be told that I was an urgent case. So, Thursday afternoon, engineer and fridge arrived, all fitted beautifully, another lovely engineer and a lovely new fridge freezer. AS well as all that, the engineer who came on Wednesday turned off the horrible beeping on my new washing machine which had been frightening my dogs.
Wendy Segar14/06/2019
The trader replied (on 19/07/2019)
Hello Wendy, thank you so much for your review and recommendation! Glad to be of service.
Miele washing machine repair
Customer Service
Quality
Value
Really good experience - arrived on time, quickly identified and sorted problem with Miele washing machine and fixed a few potential other problems at same time and at a reasonable price. Peter Bews is a very friendly and helpful person who I would use again and strongly recommend to anyone with troublesome Bosch/Miele kitchen appliances.
Customer in Hertfordshire04/06/2019
The trader replied (on 19/07/2019)
Thank you so much for your review and recommendation! Glad to be of service.
Excellent as always
Customer Service
Quality
Value
A repair person is someone that you never actually want to come to your house as it is usually when something has gone wrong. However, Bews Electrical were the first people I thought to contact when our washing machine stopped working. We have used them in the past but fortunately it's been a few years since we have needed help. Nevertheless, we were on their records and when the engineer came, he remembered us. We were advised in the morning that the call would be late in the afternoon and around 5.00pm were received a reassuring call that although the office was closing, the visit would still take place. I am pleased to say the fault was diagnosed very quickly and he was able to replace the necessary parts (motor brushes) from the stock on the van. The kitchen was returned to normal within the hour and we were extremely grateful that the necessity to replace the machine was averted. Such a lovely person to have in the house!
Customer in Hertfordshire16/04/2019
The trader replied (on 03/05/2019)
Thank you so much for your wonderful review and recommendation!
Assessing a fault with old dishwasher and fitting a new one.
Customer Service
Quality
Value
The technician who arrived to assess the fault tried in several ways to solve the problem, but it was economically better to get a new machine. When the new one came, Mr. Bews was extremely efficient and managed to over come several problems which came up as he fitted our new dishwasher.
Customer in Hertfordshire29/03/2019
The trader replied (on 04/04/2019)
Thank you so much for your review and recommendation! Glad to be of service.