Bingley Roofing Contractors Limited

Booked these guys to repair leaking roof from a personal recommendation and reasonable quote. Unfortunately, the lockdown was then put in place! There was good communication about how the co was handling it and as soon as restrictions allowed return to work I was offered a date for the work. They arrived when they said and did the job efficiently. Office staff and roofers were friendly and respectful. Unfortunately, I noticed a tiny leak after they had gone but they happily came back and sorted it within a week. Recommend thoroughly!

In my experience, Bingley Roofing communicate well and deliver what they say they will. They arrived when they said they would, completed the job and I'm very satisfied. It was a relatively minor job - securing and replacing some loose slates - but I'd certainly contact them again if I need to.

As one of the previous reviews stated we initially had a lack of interest or no interest at all regarding the job. We had a problem with leaking coping stones and had two or three people to fix but still continued to leak. Bingley Roofing have leaded the stones and also we asked to have our bay roof done at the same time. After the quote was received we had further leaks due to storm Kera and Bingley Roofing came out to investigate and give us an additional quote. Final invoice was the same as the quote but due to the rain and coronavirus date for completing the work was changed a couple of times, however the company did communicate each time. Unable to say if everything ok as it hasn't rained yet but we have every confidence in the work done.

Roofing is an in demand service and I'd had issues being ignored by previous contractors who obviously didn't need my custom and also didn't feel the need to respond to me. Bingley roofing contractors were great, they responded quickly organised an assessment and turned up when agreed, the quote was competitive and when I decided to accept the quote and arrange the work they were were great and kept in touch with me. They had a reasonable long waiting list but fortunately my work wasn't too urgent so I was happy with this, they operated a queue system where by approximate dates are give but due to the nature of the work, they don't guarantee dates but were great at keeping me informed. The wet winter delayed things then the start of the pandemic, but through it all they kept in touch. They have recently just completed the work. It looks great, and the tidied up obviously I have yet to experience winter to fully appreciate how well the work holds up, but so far very happy!

Remit to Bingley Roofing was to quote for all works required to fix damp/leaks on our roofs on our flat. Work started & completed Aug 2019. Leaks occurred again in one of bedrooms in Jan 2020. Roofers came out and said mortaring had not been carried out on part of roof even though this mortar had failed at time of inspection for quote. Office staff refused for work to be carried out under warranty as they claim we had ‘rejected’ this work in our original quote. Why would anyone reject work when the work needed doing and why did roofers not mention to ourselves whilst they were on site that they were not mortaring all stonework as expected? Office staff have no idea what works have been carried out by roofers as they have contradicted themselves in the many email conversations since Jan 2020. We have asked on a few occasions for photos of completed works to be supplied by BRC to dispel BRC claims that we rejected any part of a quote - still waiting since August for photos. Which? Trusted Traders cannot help in dispute as invoice total was more than £10,000 and also our flat is rented out so it makes it a commercial contract - both points BRC fail to mention in their important section in their quote. BRC advertise they are members of NFRC and Trust Mark. They are no longer members of either organisation (membership ended Jan 2020 & Mar 2020) neither of those can help in dispute with BRC. BRC will only complete work if we pay them an extra £2300 for the mortaring.

Office is organised with efficient staff. Arranged an inspection promptly and conveniently. Useful discussion and survey. Kept close to proposed timetable of work. Kept in loop. Work looks good (time will tell!). Tidied up nicely. Prices seem okay.

As always very quick to respond to request for assistance. Came and reviewed problem and dealt with there and then as only small job. Used this firm for many years and always been 100% happy with the service.