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Blue Flame Gas Solutions Limited

5.0

117 Reviews

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Organisations and Awards

Apr 2019

About

Blue Flame Gas Solutions Ltd is a small well established family run business covering all South Wales.

We at Blue Flame Gas Solutions have been voted "Wales Heating Intaller for 2016" and are very proud of being recognised and presented with this award. We are pleased to annouce we have won this award again for 2017 and the second year running

The business was started by Garry Lloyd who has over 20 years experience and a time served British Gas engineer, during this time he was lead engineer and the highest performing engineer within South Wales and the West

As a small business we aspire to obtain 100% customer satisfaction and our ethos is "We are large enough to cope but small enough to care"
We will:-
* Install the correct system for your home
* Carry out a survey and consultation on what system best suits your needs
* Provide a professional and efficient installation.
* Fast turnaround on providing competitive quotations
* 10 years parts and labour guarantee available on all new boilers

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Underfloor heating
    • Radiators and central heating

  • Heating contractors

    • Central heating systems (installation and servicing)

  • More Services

    • thermostats gas leaks

My work

Customer reviews

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5.0
117 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Recommended

Recommended

by 100% of customers
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Professional , Excellent job.
Customer Service
Quality
Value
The service was excellent from quote to finish. The team arrived on time and covered the place in protective sheets which was much appreciated . They were polite and professional and the finished job was perfect. Would certainly recommend .
Freezer Posted on 27/03/2018 , work completed 27/03/2018
Recommended
The trader replied (on 09/04/2018)
Dear customer, thanks very much for your kind 5⭐️star review, very happy that you have been pleased with our services and also pointing out how we protect customers property with protective sheets. Thanks! Kind Regards Garry-Blue Flame
Polite and Courteous
Customer Service
Quality
Value
Not at all pushy - discussed what we wanted - made recommendations and left us to it. Turned up on time as they said they would - very important. Polite, courteous workers who cleaned up after themselves. Very pleased with product now it's up and working.
Robert, Mid Glamorgan Posted on 12/03/2018 , work completed 12/03/2018
Recommended
The trader replied (on 09/04/2018)
Hi Robert, thanks very much for taking time to leave us a 5⭐️star review. Thanks for sharing your experiences with us and others "Not at all pushy"..!! Thanks Robert Kind Regards Garry-Blue Flame
Amazing
Customer Service
Quality
Value
Very professional, courteous, respectful tradesmen, amazing job, very clean, informative & helpful. Everything as promised.
Tracy, Mid Glamorgan Posted on 05/03/2018 , work completed 05/03/2018
Recommended
The trader replied (on 16/03/2018)
Hi Tracy. Thank for your kind feedback..."Everything as Promised". Thanks :) Kind Regards Garry-Blue Flame
My review
Customer Service
Quality
Value
Very impressed, prompt service, will use them again.
Alun, Mid Glamorgan Posted on 05/03/2018 , work completed 05/03/2018
Recommended
The trader replied (on 16/03/2018)
Thanks Alun for feedback much appreciated. Kind Regards Garry-Blue Flame
Clean and efficient
Customer Service
Quality
Value
Excellent service and easy to deal with from quote to completion.
Simon Posted on 01/02/2018 , work completed 01/02/2018
Recommended
The trader replied (on 16/03/2018)
Hi Simon. Thanks for feedback glad you experience with us was an excellent one... Kind Regards Garry-Blue Flame
Polite & Professional!!
Customer Service
Quality
Value
Polite and professional from initial telephone conversation to boiler installation. Punctual, hardworking and efficient. Thank you Garry, Leon & Gideon for your professionalism and excellent customer service.
Jackie Posted on 23/01/2018 , work completed 23/01/2018
Recommended
The trader replied (on 16/03/2018)
Hi Jackie. Thanks very much for your kind feedback very much appreciated and lovely to hear. Kind Regards Garry-Blue Flame
Great Company
Customer Service
Quality
Value
A great company to deal with, Gary provided a competitive quote, very detailed outlining all the work within one day of site inspection. Very professional company, I had 2 radiators and a new boiler fitted to high degree of quality. I have no regrets on hiring Gary and his team, highly recommended and 1st class.
Dean, Mid Glamorgan Posted on 17/01/2018 , work completed 17/01/2018
Recommended
The trader replied (on 16/03/2018)
Hi Dean. Thanks for your detailed and positive feedback much appreciated. Kind Regards Garry-Blue Flame
Hero's to the rescue
Customer Service
Quality
Value
Our boiler had been misbehaving but we were off to Benidorm for Xmas, decided to wait until we had come back to get it fixed, bad move. Came home with flu virus and a boiler that had completely deceased. Contacted Blue Flame, Garry came to time, arranged everything. What a pleasure to deal with, in no time at all I have a new boiler installed and a lovely warm home. The work was very professional and the fitter Leon cleaned up, you wouldn't have known anyone had been working there. I would recommend this young firm for not only professional attitude but also the friendly way that things are handled, you are more than a number.
Kay Luker Posted on 07/01/2018 , work completed 07/01/2018
Recommended
The trader replied (on 16/03/2018)
Hi Kay. Thanks for your kind feedback glad we could help you in your difficult circumstances....love the caption. "Heroes to the Rescue" :) Kind Regards Garry-Blue Flame
Fantastic - Professional & Great Customer Service
Customer Service
Quality
Value
Blue Flame Gas Solutions was fantastic. My boiler broke down and we required an solution. They visited my house and sent a quote on the same day I contacted them. The next day I accepted the quote to have the boiler replaced the following day. They provided us with options and explained all necessary with great patience. They were polite, respectful and cleaned/tidied after finishing the work. No disappointments/surprises at all and they make they process smooth. Thank you very much! I would highly recommend them and I will definitely contact them again for servicing the boiler or any other job required in the house.
Valerie Posted on 11/12/2017 , work completed 11/12/2017
Recommended
The trader replied (on 16/03/2018)
Hi Valerie. Thanks so much for the lovely positive feedback. Pleasing to read your detailed and personal review of us. Much appreciated Kind Regards Garry-Blue Flame
Brilliant job
Customer Service
Quality
Value
Garry and his team did an excellent job for us. Started and finished on time, clean, tidy and polite at all times. Would recommend them to anybody; we are really pleased with our new heating.
Steve, Mid Glamorgan Posted on 30/11/2017 , work completed 30/11/2017
Recommended
The trader replied (on 16/03/2018)
Hi Steve. Thanks very much for your review. Glad you are happy with your new boiler and would recommend to others. Thanks Kind Regards Garry-Blue Flame
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