Endorsed by Which?

Blue Flame Gas Solutions Limited

5.0

124 Reviews

Opening Hours
Today - 07:00–18:00
  • Monday 07:00–18:00
  • Tuesday 07:00–18:00
  • Wednesday 07:00–18:00
  • Thursday 07:00–18:00
  • Friday 07:00–18:00
  • Saturday 08:00–17:00
  • Sunday 09:00–13:00

Organisations and Awards

Apr 2019

About

➡️ Blue Flame Gas Solutions is a trusted, family-run boiler and heating company established in 2015, proudly serving RCT, Llantrisant, Pontyclun, Bridgend, Cardiff and surrounding areas.

Founded by former British Gas lead engineer Garry Lloyd, who brings over 25 years’ industry experience, our award-winning team delivers expert workmanship with genuine, personal service.

✔️ Our background in repairing thousands of boilers gives us a deeper understanding of every system we install.

✅ Wales Heating Installer of the Year 2016/17 and 2017/18

We’re large enough to cope, but small enough to care.

✔ New boiler installations and replacements
✔ Free 1st year service with all new boilers
✔ Free Silver Cover for the first year – See Website
✔ Electronic job booking and annual service reminders
✔ Fast, friendly quotes and honest advice

Trusted by hundreds of happy customers with 5⭐️ star reviews on Google, Trustpilot and Which? – providing reliable heating solutions for over 10 years.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Underfloor heating
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • thermostats gas leaks

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
124 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Happy customers
Customer Service
Quality
Value
Happy to recommend Blue Flame Gas for their prompt and professional service. Gary was friendly and helpful and carried out the work required in a clean efficient manner.
John, Mid Glamorgan Posted on 04/05/2018 , work completed 04/05/2018
The trader replied (on 08/10/2025)
Thanks for taking the time to leave a 5⭐️ review, John — really appreciate it! Hard to believe that one was back in 2018, but great to know you were happy with the service. Support like that in the early days really helped us get to where we are now, thank you! ✔️ The team #BlueFlameGas
Reliable and Professional
Customer Service
Quality
Value
I am a landlord and have been using been using Blue Flame for about 18 months after being let down by a previous Gas Safe Engineer. I have used Blue Flame for boiler services, gas safety certificates, gas connection, and now a complete overhaul of a leaking older central heating system, which is now like new. I have no hesitation in recommending Blue Flame, Garry and the Lads for their quality workmanship, civility and cleanliness.
ALAN KENTON Posted on 10/04/2018 , work completed 10/04/2018
The trader replied (on 26/04/2018)
Hi Alan, thanks for your kind feedback very much appreciated glad we have been able to help and we appreciate the on-going business. Best Wishes Garry-Blue Flame
A Job Well Done
Customer Service
Quality
Value
A Job Well Done We returned from holiday to a freezing cold house and ultimately a condemned boiler. So pleased we found, via the boiler manufacturers website, Blue Flame Gas Solutions. Garry came round within 3 hours of our initial call and suggested repositioning the new boiler, accordingly he gave us a very competitive quote for all the parts & labour involved. The lads arrived right on the expected time and proceeded to protect all the areas where they were going to be working. They got on with the job in a professional manner. We were very pleased with their work ethics and the outcome of the installation. Throughout they were polite and courteous. Would highly recommend them to anyone needing a replacement or maintenance. With thanks to Gary, Leon & Gideon for their prompt and excellent service. David 15/04/2018
Which? Trusted Traders Consumer Posted on 10/04/2018 , work completed 10/04/2018
The trader replied (on 26/04/2018)
Hi David and Beryl, Thanks very much for your kind and detailed review, And in pointing out how your overall experience with us has been a positive one. Thanks again.! Best Wishes Garry-Blue Flame
Professional , Excellent job.
Customer Service
Quality
Value
The service was excellent from quote to finish. The team arrived on time and covered the place in protective sheets which was much appreciated . They were polite and professional and the finished job was perfect. Would certainly recommend .
Freezer Posted on 27/03/2018 , work completed 27/03/2018
The trader replied (on 09/04/2018)
Dear customer, thanks very much for your kind 5⭐️star review, very happy that you have been pleased with our services and also pointing out how we protect customers property with protective sheets. Thanks! Kind Regards Garry-Blue Flame
Polite and Courteous
Customer Service
Quality
Value
Not at all pushy - discussed what we wanted - made recommendations and left us to it. Turned up on time as they said they would - very important. Polite, courteous workers who cleaned up after themselves. Very pleased with product now it's up and working.
Robert, Mid Glamorgan Posted on 12/03/2018 , work completed 12/03/2018
The trader replied (on 09/04/2018)
Hi Robert, thanks very much for taking time to leave us a 5⭐️star review. Thanks for sharing your experiences with us and others "Not at all pushy"..!! Thanks Robert Kind Regards Garry-Blue Flame
My review
Customer Service
Quality
Value
Very impressed, prompt service, will use them again.
Alun, Mid Glamorgan Posted on 05/03/2018 , work completed 05/03/2018
The trader replied (on 16/03/2018)
Thanks Alun for feedback much appreciated. Kind Regards Garry-Blue Flame
Amazing
Customer Service
Quality
Value
Very professional, courteous, respectful tradesmen, amazing job, very clean, informative & helpful. Everything as promised.
Tracy, Mid Glamorgan Posted on 05/03/2018 , work completed 05/03/2018
The trader replied (on 16/03/2018)
Hi Tracy. Thank for your kind feedback..."Everything as Promised". Thanks :) Kind Regards Garry-Blue Flame
Clean and efficient
Customer Service
Quality
Value
Excellent service and easy to deal with from quote to completion.
Simon Posted on 01/02/2018 , work completed 01/02/2018
The trader replied (on 16/03/2018)
Hi Simon. Thanks for feedback glad you experience with us was an excellent one... Kind Regards Garry-Blue Flame
Polite & Professional!!
Customer Service
Quality
Value
Polite and professional from initial telephone conversation to boiler installation. Punctual, hardworking and efficient. Thank you Garry, Leon & Gideon for your professionalism and excellent customer service.
Jackie Posted on 23/01/2018 , work completed 23/01/2018
The trader replied (on 16/03/2018)
Hi Jackie. Thanks very much for your kind feedback very much appreciated and lovely to hear. Kind Regards Garry-Blue Flame
Great Company
Customer Service
Quality
Value
A great company to deal with, Gary provided a competitive quote, very detailed outlining all the work within one day of site inspection. Very professional company, I had 2 radiators and a new boiler fitted to high degree of quality. I have no regrets on hiring Gary and his team, highly recommended and 1st class.
Dean, Mid Glamorgan Posted on 17/01/2018 , work completed 17/01/2018
The trader replied (on 16/03/2018)
Hi Dean. Thanks for your detailed and positive feedback much appreciated. Kind Regards Garry-Blue Flame
Hero's to the rescue
Customer Service
Quality
Value
Our boiler had been misbehaving but we were off to Benidorm for Xmas, decided to wait until we had come back to get it fixed, bad move. Came home with flu virus and a boiler that had completely deceased. Contacted Blue Flame, Garry came to time, arranged everything. What a pleasure to deal with, in no time at all I have a new boiler installed and a lovely warm home. The work was very professional and the fitter Leon cleaned up, you wouldn't have known anyone had been working there. I would recommend this young firm for not only professional attitude but also the friendly way that things are handled, you are more than a number.
Kay Luker Posted on 07/01/2018 , work completed 07/01/2018
The trader replied (on 16/03/2018)
Hi Kay. Thanks for your kind feedback glad we could help you in your difficult circumstances....love the caption. "Heroes to the Rescue" :) Kind Regards Garry-Blue Flame
Fantastic - Professional & Great Customer Service
Customer Service
Quality
Value
Blue Flame Gas Solutions was fantastic. My boiler broke down and we required an solution. They visited my house and sent a quote on the same day I contacted them. The next day I accepted the quote to have the boiler replaced the following day. They provided us with options and explained all necessary with great patience. They were polite, respectful and cleaned/tidied after finishing the work. No disappointments/surprises at all and they make they process smooth. Thank you very much! I would highly recommend them and I will definitely contact them again for servicing the boiler or any other job required in the house.
Valerie Posted on 11/12/2017 , work completed 11/12/2017
The trader replied (on 16/03/2018)
Hi Valerie. Thanks so much for the lovely positive feedback. Pleasing to read your detailed and personal review of us. Much appreciated Kind Regards Garry-Blue Flame
Brilliant job
Customer Service
Quality
Value
Garry and his team did an excellent job for us. Started and finished on time, clean, tidy and polite at all times. Would recommend them to anybody; we are really pleased with our new heating.
Steve, Mid Glamorgan Posted on 30/11/2017 , work completed 30/11/2017
The trader replied (on 16/03/2018)
Hi Steve. Thanks very much for your review. Glad you are happy with your new boiler and would recommend to others. Thanks Kind Regards Garry-Blue Flame
Excellent service
Customer Service
Quality
Value
Very professional service from initial quote to boiler and radiator installation. Excellent advice given in initial quote meeting and quote emailed later the same evening. The lads that fitted the boiler we polite professional and very clean and tidy. Thanks to Gary and the team at Blue flame for their excellent customer service
Sarapritch Posted on 10/11/2017 , work completed 10/11/2017
The trader replied (on 16/03/2018)
Hi Sara. Thanks for detailed review and promoting our speedy quote turnaround and the advice given...:) Much appreciated Kind Regards Garry-Blue Flame
Excellent Service
Customer Service
Quality
Value
I would certainly recommend Blue Flame, I had a new boiler & radiators fitted. I received excellent service, Garry & his team were very friendly & efficient also hard working. From start to finish I couldn't fault anything. Will definitely use in the future if needed.
Katherine T Posted on 08/11/2017 , work completed 08/11/2017
The trader replied (on 16/03/2018)
Hi Katherine. Thanks for your kind review glad your experience with us was an excellent one...:) Kind Regards Garry-Blue Flame
Vaillant Ecotec Pro 28 Installation - Excellent!
Customer Service
Quality
Value
I chose Blue Flame Gas Solutions Ltd for several reasons: 1. It was listed on both the Vaillant AND Worcester Bosch websites. 2. Garry Lloyd visited the house to give me a quote. He was very professional and knowledgeable. 3. I was not pressured into accepting the quote. Garry emailed the quote a few hours later. It was competitive. I was very pleased with the installation: The engineers were very polite and helpful. They arrived on time and worked hard all day, without rushing. They tidied up afterwards. Garry Lloyd came to check the work of his engineers a couple of days later. I would definitely recommend Blue Flame Gas Solutions Ltd.
Richard Posted on 31/10/2017 , work completed 31/10/2017
The trader replied (on 16/03/2018)
Hi Richard. Thanks for the positive and personal feedback of your experiences with us...Much appreciated..;) Kind Regards Garry-Blue Flame
Excellent job
Customer Service
Quality
Value
Gary & team are exceptional. The work carried out is second to none, with nothing too much trouble. Would thoroughly recommend them.
Clive, Mid Glamorgan Posted on 25/10/2017 , work completed 25/10/2017
The trader replied (on 16/03/2018)
Hi Clive. Thanks for the feedback much appreciated...love the caption. "Second to None". Thanks Clive Kind Regards Garry-Blue Flame
Happy customer
Customer Service
Quality
Value
On time, clean and tidy, beautiful piping and good value. What more could you want. Excellent job.
Anthony, Mid Glamorgan Posted on 20/10/2017 , work completed 20/10/2017
The trader replied (on 16/03/2018)
Hi Anthony. Thanks for feedback "beautiful piping" love it..:) Kind Regards Garry-Blue Flame
Excellent Workmanship!
Customer Service
Quality
Value
Brilliant service from all of the team! Professional throughout from start to finish. Aftercare second to none! Would highly recommend!
Lindsey, Mid Glamorgan Posted on 19/10/2017 , work completed 19/10/2017
The trader replied (on 16/03/2018)
Hi Lindsey. Thanks for your kind feedback...."Aftercare second to none"...Thanks Lindsey. Kind Regards Garry-Blue Flame
New Boiler and Shower
Customer Service
Quality
Value
Garry and the team were professional and polite from initial consultation to job finish. I would certainly recommend, they did a fantastic job taking out an ancient power max boiler and replacing with a Worcester boiler. Good value for money too.
Elaine, Mid Glamorgan Posted on 19/09/2017 , work completed 19/09/2017
Top job by top people
Customer Service
Quality
Value
Really impressed with Gary and his team from quote stage to completed project. Would recommend to anyone.
Steve, South Glamorgan Posted on 19/09/2017 , work completed 19/09/2017
The trader replied (on 16/03/2018)
Hi Steve. Thank very much for excellent feedback...love the caption. "Top job by top people"....:) Kind Regards Garry-Blue Flame
Excellent service
Customer Service
Quality
Value
From contacting regarding a quote to completing the work all was done to the highest standards work done over two days by a team who were polite and tidy couldn't ask for a better job. Highly recommended
nigelc Posted on 05/09/2017 , work completed 05/09/2017
The trader replied (on 28/09/2017)
Hi Nigel. Glad to hear your pleased with your new boiler installation and in leaving its much appreciated....all going well we'll see you next year for your annual service. Kind Regards Garry BFGS Ltd
Excellent Service
Customer Service
Quality
Value
From the initial contact to completion of the work, the service received from Gary and his team has been excellent. They have all been very friendly and efficient and I would certainly use the firm again.
Denise, Mid Glamorgan Posted on 04/09/2017 , work completed 04/09/2017
The trader replied (on 28/09/2017)
Hi Denise. Thanks very much for your kind feedback we do appreciate it. And best wishes with the rest of your house renovations. Kind Regards Garry BFGS Ltd
Professional, pleasant and polite
Customer Service
Quality
Value
The team were prompt, arriving on time. They were polite, and pleasant, with a really good attitude. They were efficient and excellent workers. They were clean and tidied up at the end of the day, leaving the house spotless. Good value for money and fitted 1 boiler and 5 radiators in one day. 100% would recommend. ( And they were nice to our dog!!) Genuinely nice gentlemen!
Andrea, Mid Glamorgan Posted on 23/08/2017 , work completed 23/08/2017
The trader replied (on 16/03/2018)
Hi Andrea. Thanks for your lovely positive review. Much appreciated. Kind Regards Garry-Blue Flame
Excellent service
Customer Service
Quality
Value
Work carried out quickly & efficiently. All queries answered in full and Tim taken to fully explain. This was second visit and it re-enforced first good impression. Fully Recommended.
Kenneth, Mid Glamorgan Posted on 08/08/2017 , work completed 08/08/2017
The trader replied (on 16/03/2018)
Hi Kenneth. Thanks for your feedback an on-going business with us. Kind Regards Garry-Blue Flame