Endorsed by Which?

Blue Flame Services Limited

4.9

541 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Blue Flame Service Ltd is a local firm based in Maryport, Cumbria, originally set up by David Harrison in 2003. Over the past 15 years we have developed and grown into one of Cumbria ’s leading utility contractors providing first class plumbing, heating, electrical and renewable services.

Our fleet of 5 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Millom to Carlisle, Whitehaven to Penrith.

We cover all aspects of Plumbing and Heating, Blue Flame Services are now able to offer boiler finance and Bathroom finance options throughout Cumbria.

Blue Flame can now offer easy payment solutions with 0% APR on all boiler, bathroom and electrical installations.

We can now protect your Home with a range of Boiler Care packages starting from £0.37 a day, all packages include an annual boiler service, unlimited call outs and up to £1,000 inc vat for repair works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Gas installers

    • Gas Fires
  • Caravans repair and servicing

  • More Services

    • woodburning stoves
    • solar pv
    • solar thermal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
541 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Highly recommended
Customer Service
Quality
Value
Very happy with the team that did the installation, very efficient, very accommodating with little changes, pleasant and a friendly team all the way round, nothing was too much trouble for them. In fact I picked up on a little thing and the follow up was brilliant. Well done!
Harry, Cumbria Posted on 17/01/2020 , work completed 17/01/2020
The trader replied (on 03/02/2020)
Good morning Harry, thank you for leaving such a brilliant review about the service we have provided - I am happy to see that David, Lee and Paul were able to teach you thing or two. We always strive to deliver the best service possible service I hope your daughter is happy in hew new warm home. Best of luck with the rest of the project. Kind regards Graeme
A very reliable firm.
Customer Service
Quality
Value
We have used BlueFlame several times now and they have always been very satisfactory.. This time theywere putting right the faults they found during a survey 'condition report' in our new home . Several earthing faults were put right incluing one which took quite a bit of detecting. The lads were helpful and explained what they were doing and why. A small glitch was put right promptly the next day.. They always leave the job tidy. i have no hesitation in recommending BlueFlame for any electrical work and plumbing work.. They are not the cheapest but they are the best and can be relied on to complete work on time and to budget / estimate.
Customer in Cumbria Posted on 15/01/2020 , work completed 15/01/2020
The trader replied (on 20/01/2020)
Hello there and thank you for taking the time to leave such a nice positive review on the service we have provided. I have spoken with the electrical engineers and passed on your kind words. We do understand that sometimes we are not the cheapest as its hard to compete with smaller companies however the service/workmanship that you pay for will always be the best. We have a dedicated front office on hand to answer all your queries, we will always provide a quotation prior to the works commencing, no hidden extras will be charged and all works is guaranteed for 12 months. If you or your friends ever have any future plumbing, heating or electrical issues please do not hesitate to contact Blue Flame Services. Kind regards, Graeme
Excellent company
Customer Service
Quality
Value
I needed a complete new flue on my combi boiler, a new thermostat and a TRV. The engineer arrived promptly to inspect the work that needed doing and took notes which he checked with me to make sure I was happy with them. The detailed quote arrived a couple of days later and was for a very reasonable price. I was not able to be at the property on the agreed date but they were happy to take a key and let themselves in. They did the work in one day and left my property in good condition. I received the Safety/Service Certificate the next day. Their customer service is great and they were happy to answer any and all questions. I would have no hesitation in using this company again and highly recommend them.
Customer in Cumbria Posted on 12/12/2019 , work completed 09/12/2019
The trader replied (on 20/12/2019)
Hello there, Thank you for taking the time to leave such a nice positive review on the service we have provided. I have passed all your comments on to Lee, Paul and Jon who were involved in the works carried out at your property. If you ever have any future plumbing, heating or electrical works please do not hesitate to contact our office and we will gladly assist you. Kind regards, Graeme
First class service, from quote to completion.
Customer Service
Quality
Value
Having discussed the work required, all new copper plumbing to all new radiators and fresh supplies to both bathrooms and fitting the bathrooms, David Harrison could not have been more helpful. We must have had a dozen of the team at different times and they were all excellent, nothing too much trouble and Daz wouldn't leave without cleaning up at the end of each day. I have no hesitation to highly recommend Blue Flame Cumbria.
Customer in Cumbria Posted on 25/11/2019 , work completed 21/11/2019
The trader replied (on 27/11/2019)
Hello there Mr Charley, thank you for taking the time to leave such a nice positive review on the service we have provided I know it must have been very intrusive to have so many workmen in your home but I am happy to see we kept all the mess to minimum - if you ever require any more plumbing, electrical or gas works please do not hesitate to contact the office. Kind regards Graeme
Superb Service, fair and friendly.
Customer Service
Quality
Value
These guys fitted us a WIFI thermostat to manage heating. They noticed and repaired damaged main electric cable to oil boiler. Fitted outdoor security light and replaced worn out ceiling extractor. Prompt service, worked quietly and efficiently . Everything left clean & tidy , rubbish taken away. So pleased this company was recommended to us by family. We feel totally comfortable for the future , and when our old oil fired boiler gives up we have these lads to rely on to come to our rescue. We are both over 70 and we are delighted with the service provided.
Customer in Cumbria Posted on 21/11/2019 , work completed 20/11/2019
The trader replied (on 28/11/2019)
Hello there, thank you for taking the time to leave such a nice positive review on the service that we have provided - I am happy to see that you would recommend our services to your friends and family - if you ever need any plumbing, heating or electrical works carried out please do not hesitate to contact our offices. Kind regards Graeme
Very good boiler replacement
Customer Service
Quality
Value
Friendly and helpful from the very first contact. Very professional and completed the job to a high standard. I would highly recommend.
Customer in Cumbria Posted on 07/11/2019 , work completed 07/11/2019
The trader replied (on 15/11/2019)
Hello there - thank you for taking the time to leave such a nice positive comments about the service we have provided. If you ever have any further issues please do not hesitate to contact our team.
Emergency callout to repair a leak
Customer Service
Quality
Value
Noticed the dreaded damp ceiling in an area above the crawl way. Contacted Blue Flame last 9.00 am and was given an appointment time of between 2:00 and 4:00pm. The plumber was finished within the hour, had fixed the pipe, hoovered up the standing water laying on the ceiling plasterboards, and has wrung out the sodden insulation material for faster drying. All done within the minimum one hour call-out charge! Top marks lads!
Customer in Cumbria Posted on 15/10/2019 , work completed 14/10/2019
The trader replied (on 25/10/2019)
Hello there, Thank you for taking the time to leave such a brilliant review - I am happy to see we were able to attend the same day and have the problem resolved within the hour. I have passed your kind words on to the breakdown team. Kind regards Graeme
New Boiler fitted and power washed the system
Customer Service
Quality
Value
They did everything they said they would do and more. The initial contact; Jon, was friendly, knowledgeable and full of good advice. they were fast and reliable. On the days of the job the the two lads were punctual friendly and very helpful. They cleaned up after themselves and did what I considered an excellent and conscientious job. Will have no hesitation in using this company again and recommending them.
Customer in Cumbria Posted on 10/10/2019 , work completed 10/10/2019
The trader replied (on 25/10/2019)
Hello there, Its brilliant to reach such a positive review from our valued customers, our employees always strive to deliver the best possible service and will go above and beyond. I have passed your kind words on to Jon and the installers, please keep blue flame services in mind for all future plumbing, heating and electrical works
Reliable, experienced and friendly
Customer Service
Quality
Value
Our heating system was installed by Blue Flame a couple of years ago and now they service it for us. They come when they say, are tidy, friendly, knowledgeable and do an excellent job.
Elsa in Cumbria Posted on 28/09/2019 , work completed 13/09/2019
The trader replied (on 25/10/2019)
Hello Elsa, its brilliant to see that you still use our services every year for your boiler service after we carried out the installation. We are always on hand if needed so please do not hesitate to contact us for any issues you may have. Thank you for leaving a positive review Kind regards Graeme
Service and repair to central heating boiler
Customer Service
Quality
Value
The engineer was pleasant, polite, efficient and conscientious. Everything was explained to me and I was very satisfied with the work carried out. This was the second time I'd used Blue Flame and would readily recommend them. I've taken up the offer of a service programme which is very competitively priced... such is my confidence in this company.
Rosalie Sephton Posted on 17/09/2019 , work completed 17/09/2019
The trader replied (on 25/10/2019)
Hello Mrs Sephton, Its a great pleasure to see such nice review from yourself, I remember our initial phone call when your first contacted ourselves and I am happy to see that our excellent service so far has filled you with confidence. Kind regards Graeme