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Trusted Traders

Bluebell Fitted Furniture Ltd (Kitchen Design, Bedroom Design & Home Study Design)

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4.8

204 Reviews

Opening Hours
Today -
  • Monday 09:30–17:00
  • Tuesday 09:30–17:00
  • Wednesday 09:30–17:00
  • Thursday 09:30–17:00
  • Friday 09:30–17:00
  • Saturday 09:30–17:00
  • Sunday - Closed

About

Sale Showroom
81-83 Washway Road, Cheshire, M33 7TQ
Tel: 0161 976 6606
Opening: 9.30am - 5.00pm

From the outset one of Bluebell’s core values is to place the customer firmly at the centre of the process. From our initial consultation, we always listen carefully to their vision or offer guidance to those who come with a blank page.
Again, during the installation of the furniture we take a considerate approach and communicate with all parties to minimise disruption to the clients’ lives.
We understand how important the ’ Bluebell Experience’ is as much as the quality of the furniture. Our clients also value our non-aggressive approach to the sales experience never pursuing the ‘hard sell’.
We are always looking for innovative new products to include in our extensive showroom to delight the customer with and new ways to give back to the local community within which we have had such a positive and fulfilling experience growing the Bluebell brand.
A family business you can trust.

What we do

  • Bedroom fitters

  • Kitchen fitters

    • Kitchen design
    • Kitchen installation
    • Kitchen refurbishment
    • Kitchen showroom
    • Granite Worktops
  • Interior designers

  • More Services

    • bedroom design
    • home study design
    • media area design

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
204 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Bedroom
Customer Service
Quality
Value
Initially I was extremely impressed with Bluebell. The design meeting was productive, supportive and understanding of what was required Any changes were easily adjusted and customer service was very good However there were some problems which shouldn’t have happened - I wasn’t told that it wasn’t going to be completed on the day it should have been so I got home expecting a complete bedroom but found it very much incomplete! The cupboard doors were missing, headboard in the wrong place, mirrored doors missing and the wrong handles attached. It was also fitted too close to the wall even though it had been expressed clearly that there needed to be room for the curtain pole to fit! Fortunately I managed to rearrange this with the curtain company who changed the pole to a rail but this want what we had wanted initially. The fitter wasn’t cooperative and one bedside table that had clearly not been fitted correctly was met with ‘it wasn’t me who fitted that it was someone helping me!’ After persuasion he did take that off & fix it correctly. Customer service and the designer tried hard to rectify the problems but it was all very frustrating and had a severe knock on effect to the next stages in refurbishment. In the end I’ve whist accepted the handles since the hikes are now drilled and no other ones can be fitted For the price of the bedroom I would have expected better attention to detail & for me to be at least informed it wasn’t going to be finished on time
Customer in Greater Manchester Posted on 21/12/2020 , work completed 16/12/2020
The trader replied (on 08/01/2021)
Dear valued customer, Firstly may I thank you for taking the time to post your review, it’s very much appreciated, and to say how delighted I am to hear how pleased you were with your furniture design and customer service experience overall As a director of Bluebell can I say how proud, privileged, and fortunate I feel to be at the helm of such a flourishing business, (particularly in the current climate), and for which customer reviews to date predominantly demonstrate just how eminent we are in our field of expertise. That said I am always happy to take on board any constructive criticism our customers choose to share, as customer satisfaction is paramount to us in striving to maintain\improve our continued high standards, and so having reviewed your comments, I would like to take this opportunity to apologise sincerely for any lack of communication along the way that may have inhibited your installation. Please be assured that appropriate steps have now been initiated to address this issue moving forward We cannot guarantee to get it right first time every time, given the nature and complexity of the job sometimes, but what I can guarantee is that we never walk away until our customers are completely satisfied, and given your extremely high score rating, I feel we did achieve this in the end May I take this opportunity of thanking you for choosing Bluebell Fitted Furniture, and hope our furniture will enhance your home environment for many years to come - Alison Reuben
Excellent fitted wardrobes - highly recommended
Customer Service
Quality
Value
Bluebell recently designed and fitted wardrobes to our two son's bedrooms and we are delighted with the results. The workmanship and materials are top quality and the fitters were quick, professional and flexible. Not the cheapest quote we received but good value given the quality and service. We couldn't be happier.
Customer in Greater Manchester Posted on 17/12/2020 , work completed 10/12/2020
Very pleased with the work
Customer Service
Quality
Value
The work completed was the fitting out of our utility room and a study/ bedroom. We are very pleased with the result. The work was completed on time and budget. We have been involved with the process from initial drawings to final plans. There were some last-minute issues but these were dealt with very efficiently. The fitters working on the job had a very practical knowledge of the product and made some very helpful suggestions for improvement.
Customer in Greater Manchester Posted on 08/12/2020 , work completed 27/11/2020
Magnificent
Customer Service
Quality
Value
From start to finish we have been impressed with Bluebell. They are thorough and honest, and the end product is everything we asked for. Wouldn't hesitate to use them again.
Customer in Greater Manchester Posted on 07/12/2020 , work completed 01/12/2020
Excellent company to work with
Customer Service
Quality
Value
I couldn’t be more pleased with the service and help and workmanship that I received at Bluebell. All the staff were approachable and all communications and all the work was 100 per cent.
Customer in Greater Manchester Posted on 29/11/2020 , work completed 20/11/2019
Excellent
Customer Service
Quality
Value
I rarely leave reviews but Bluebell were excellent from first contact through to completion. We had a rather large media unit built and were quite fussy with the particular design. The designers were excellent and allowed us to tweak and change the renders until we were really happy. They are extremely flexible and also offer their own advice which was very helpful. The fitter did a great job and was also keen to offer his help to make our unit work properly. Small things such as taking a little time to identify the best place to hide HDMI and power cables etc was so helpful and means the furniture not only looks nice but is also fit for purpose. We have previously utilised some of the larger nationwide brands for furniture but would never again. Bluebell were personable and a pleasure to deal with. We would absolutely recommend to anyone and will certainly use them again the future.
Customer in Cheshire East Posted on 19/11/2020 , work completed 18/11/2020
Excellent service from start to finish
Customer Service
Quality
Value
Absolutely delighted from start to finish. The care and attention received from all staff at Bluebell was second to none Many thanks to James who drew the plans up, John the fitter who's professionalism was second to none- the quality of his work was first class Last but by no means least Karen on reception who was always friendly and extremely professional and approachable and is a credit to the company... I wouldn't hesitate in recommending Bluebell to anybody..
Customer in Greater Manchester Posted on 04/11/2020 , work completed 22/10/2020
New Kitchen
Customer Service
Quality
Value
this is an excellent service. We had the entire kitchen and Utility room ripped and full new kitchen made. The work was carried out very professionally. I am particularly impressed at their project management. The work was complex and needed much coordination between builder, electrician, fitter, plumber decorator. not once I had to call or chase anyone. The work was completed in 3 weeks as promised. Anything I wanted extra after the work started was also dealt with. I never heard a "no" or "we can't do that'. Anything that we wanted changing or adding even after the contract was signed was taken care of with absolutely no problem, never had to chase anything. A work very well done and I must complement Bluebell for an excellent work, they do keep on to their promises and compliments. Special thanks to Darren for excellent project management. Regards, Dwai. Sale, Manchester.
Customer in Greater Manchester Posted on 18/10/2020 , work completed 28/09/2020
Fitted Wardrobes
Customer Service
Quality
Value
We are extremely pleased with the fitted wardrobes we have had recently installed. Our experience with Bluebell Fitted Furniture Ltd has been excellent from the initial visit to discuss our options, to the speedy quotation we then received and then finally the efficient installation of the wardrobes. The finished product looks fabulous and we would highly recommend this company.
Customer in Greater Manchester Posted on 10/10/2020 , work completed 26/08/2020
Excellent fitting of bedroom wardrobes and shelves
Customer Service
Quality
Value
Bluebell fitted bedroom wardrobes and shelves for us in 4 bedrooms over 3 days in an Edwardian house. The work was completed on time and efficiently which as there were 4 rooms to complete was important for us. The whole process from design through completion was well managed and cost effective. The designer, Steve, gave an excellent presentation as to the options open to us and the cost was within budget. Very pleased with the results and we highly recommend Bluebell.
Customer in Warrington Posted on 05/10/2020 , work completed 24/09/2020