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Bluebell Fitted Furniture Ltd

4.8

237 Reviews

Opening Hours
Today - 09:30–17:00
  • Monday 09:30–17:00
  • Tuesday 09:30–17:00
  • Wednesday 09:30–17:00
  • Thursday 09:30–17:00
  • Friday 09:30–17:00
  • Saturday 09:30–17:00
  • Sunday - Closed

Organisations and Awards

JULY 2023
MAY 2021
MAY 2018

About

Sale Showroom
81-83 Washway Road, Cheshire, M33 7TQ
Tel: 0161 976 6606
Opening: 9.30am - 5.00pm

From the outset one of Bluebell’s core values is to place the customer firmly at the centre of the process. From our initial consultation, we always listen carefully to their vision or offer guidance to those who come with a blank page.
Again, during the installation of the furniture we take a considerate approach and communicate with all parties to minimise disruption to the clients’ lives.
We understand how important the ’ Bluebell Experience’ is as much as the quality of the furniture. Our clients also value our non-aggressive approach to the sales experience never pursuing the ‘hard sell’.
We are always looking for innovative new products to include in our extensive showroom to delight the customer with and new ways to give back to the local community within which we have had such a positive and fulfilling experience growing the Bluebell brand.
A family business you can trust.

What we do

  • Bedroom fitters

    • Fitted Bedrooms
    • Fitted Wardrobes
  • Interior designers

  • Kitchen fitters

  • More Services

    • kitchens
    • home studies
    • media areas
    • bars
    • understairs
    • dressing rooms

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
237 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Quality fitted bedroom
Customer Service
Quality
Value
Recommend by a friend. Good quality and bespoke with a large range of finishes. The designer had good ideas. We did have to carefully check the plans as mistakes were made e.g 3-panel doors on a plan with a mirror in the middle when we had asked for a mirror door and two doors with the finish chosen. Could not fault the fitting and was completed on the dates agreed. The fitter was excellent. Overall very happy and would recommend it.
Customer in Cheshire East Posted on 13/03/2021 , work completed 08/03/2021
The trader replied (on 11/04/2021)
Many thanks for taking the time to leave such a lovely review. I’m sorry there was some confusion on the panel/mirror combination and glad our comprehensive plans/paperwork highlighted the small error prior to installation. Look forward to receiving your recommendations in the future.
Excellent Service. Very professional, personable and quality driven company
Customer Service
Quality
Value
Bluebell designed, manufactured and installed a fitted wardrobe for us. We were involved in all stages of the design process and where we required modifications to the design they were implemented quickly, re-costed and represented to us for confirmation they met our requirement. As part of this process we visited the Bluebell showroom in Sale where we were impressed by the hospitality offered and the compliance with COVID19 safety practices demonstrated by the staff. Once the design was complete and (after a little negotiation) a price was agreed we were advised of the timeframe for manufacture and subsequent installation of the wardrobe. A timeline that Bluebell kept and delivered to. The wardrobe was installed over 2 days (28th & 29th January 2021) by Bluebell's fitter Tom, who clearly had pride in his work. Throughout the installation period Tom demonstrated his expertise and professionalism ensuring he kept us informed of progress , suggesting slight inflight tweeks to the design and making sure we were happy with the outcome. At all times he complied with COVID19 safety practices. Tom did a superb job. Overall we are extremely happy to have done business with Bluebell. The personnel we interacted with throughout the procurement, manufacture and subsequent installation were very professional, friendly and focused on ensuring that the were meeting our requirements. Thanks to you all at Bluebell. Regards Mr and Mrs M Headd
Customer in Greater Manchester Posted on 11/02/2021 , work completed 29/01/2021
The trader replied (on 11/04/2021)
Thank you so much for your wonderful review. Tom my fitter was particularly delighted to read your kind words. The Bluebell team are so grateful to you for posting your positive experience us and indeed I am proud of each and every one of them!
Excellent Fitted Wardrobes/Shelving
Customer Service
Quality
Value
Bluebell worked with me to come up with a design that looks really nice in a relatively small bedroom. There was also a good selection of finishes so that it tones in well with existing furniture. A fitting date was agreed when I confirmed the order, and this was adhered to. The fitter also re-fitted the bedroom carpet. The mirrors weren't fitted on the day but Bluebell got back in touch and fitted them the next week. Overall I was very pleased with the service.
Customer in Greater Manchester Posted on 10/02/2021 , work completed 02/02/2021
The trader replied (on 11/04/2021)
Thank you so much for taking the time to leave a review and we are so sorry the mirrors weren’t fitted on the same day as the installation. Unfortunately we have had some issues with glass and mirror products due to the pandemic but am so pleased we left you with a positive memory of our service.
Bedroom, Study and Lounge Fitted Furniture
Customer Service
Quality
Value
Recommended to us by an interior designer we have been very pleased with the work completed by Bluebell. The design work was first class and flexible taking into account. The fit-out was on time (over two phases) and the completed job has exceeded our expectations. The designer was very personable and brought original thought to the process - we didn’t meet the fitter but all appears to be good. The whole project was on budget and we feel it has been good value. We visited the showroom on a couple of occasions and it demonstrated a good chromed focussed culture with very friendly staff.
Customer in Macclesfield Posted on 04/02/2021 , work completed 20/01/2021
The trader replied (on 11/04/2021)
Many thanks for your lovely review, we really do appreciate your kind, positive testimonial.
Bedroom
Customer Service
Quality
Value
Initially I was extremely impressed with Bluebell. The design meeting was productive, supportive and understanding of what was required Any changes were easily adjusted and customer service was very good However there were some problems which shouldn’t have happened - I wasn’t told that it wasn’t going to be completed on the day it should have been so I got home expecting a complete bedroom but found it very much incomplete! The cupboard doors were missing, headboard in the wrong place, mirrored doors missing and the wrong handles attached. It was also fitted too close to the wall even though it had been expressed clearly that there needed to be room for the curtain pole to fit! Fortunately I managed to rearrange this with the curtain company who changed the pole to a rail but this want what we had wanted initially. The fitter wasn’t cooperative and one bedside table that had clearly not been fitted correctly was met with ‘it wasn’t me who fitted that it was someone helping me!’ After persuasion he did take that off & fix it correctly. Customer service and the designer tried hard to rectify the problems but it was all very frustrating and had a severe knock on effect to the next stages in refurbishment. In the end I’ve whist accepted the handles since the hikes are now drilled and no other ones can be fitted For the price of the bedroom I would have expected better attention to detail & for me to be at least informed it wasn’t going to be finished on time
Customer in Greater Manchester Posted on 21/12/2020 , work completed 16/12/2020
The trader replied (on 08/01/2021)
Dear valued customer, Firstly may I thank you for taking the time to post your review, it’s very much appreciated, and to say how delighted I am to hear how pleased you were with your furniture design and customer service experience overall As a director of Bluebell can I say how proud, privileged, and fortunate I feel to be at the helm of such a flourishing business, (particularly in the current climate), and for which customer reviews to date predominantly demonstrate just how eminent we are in our field of expertise. That said I am always happy to take on board any constructive criticism our customers choose to share, as customer satisfaction is paramount to us in striving to maintain\improve our continued high standards, and so having reviewed your comments, I would like to take this opportunity to apologise sincerely for any lack of communication along the way that may have inhibited your installation. Please be assured that appropriate steps have now been initiated to address this issue moving forward We cannot guarantee to get it right first time every time, given the nature and complexity of the job sometimes, but what I can guarantee is that we never walk away until our customers are completely satisfied, and given your extremely high score rating, I feel we did achieve this in the end May I take this opportunity of thanking you for choosing Bluebell Fitted Furniture, and hope our furniture will enhance your home environment for many years to come - Alison Reuben
Excellent fitted wardrobes - highly recommended
Customer Service
Quality
Value
Bluebell recently designed and fitted wardrobes to our two son's bedrooms and we are delighted with the results. The workmanship and materials are top quality and the fitters were quick, professional and flexible. Not the cheapest quote we received but good value given the quality and service. We couldn't be happier.
Customer in Greater Manchester Posted on 17/12/2020 , work completed 10/12/2020
Very pleased with the work
Customer Service
Quality
Value
The work completed was the fitting out of our utility room and a study/ bedroom. We are very pleased with the result. The work was completed on time and budget. We have been involved with the process from initial drawings to final plans. There were some last-minute issues but these were dealt with very efficiently. The fitters working on the job had a very practical knowledge of the product and made some very helpful suggestions for improvement.
Customer in Greater Manchester Posted on 08/12/2020 , work completed 27/11/2020
Magnificent
Customer Service
Quality
Value
From start to finish we have been impressed with Bluebell. They are thorough and honest, and the end product is everything we asked for. Wouldn't hesitate to use them again.
Customer in Greater Manchester Posted on 07/12/2020 , work completed 01/12/2020
Excellent company to work with
Customer Service
Quality
Value
I couldn’t be more pleased with the service and help and workmanship that I received at Bluebell. All the staff were approachable and all communications and all the work was 100 per cent.
Customer in Greater Manchester Posted on 29/11/2020 , work completed 20/11/2019
Excellent
Customer Service
Quality
Value
I rarely leave reviews but Bluebell were excellent from first contact through to completion. We had a rather large media unit built and were quite fussy with the particular design. The designers were excellent and allowed us to tweak and change the renders until we were really happy. They are extremely flexible and also offer their own advice which was very helpful. The fitter did a great job and was also keen to offer his help to make our unit work properly. Small things such as taking a little time to identify the best place to hide HDMI and power cables etc was so helpful and means the furniture not only looks nice but is also fit for purpose. We have previously utilised some of the larger nationwide brands for furniture but would never again. Bluebell were personable and a pleasure to deal with. We would absolutely recommend to anyone and will certainly use them again the future.
Customer in Cheshire East Posted on 19/11/2020 , work completed 18/11/2020