Bluebell Fitted Furniture Ltd

Hi, thank you both so much for your kind words and for making time to post a formal review, it is very much appreciated, and I can confirm I have ensured all concerned have been made aware of your lovely comments. We are thrilled that you are so pleased with the end result, and as you say although there were some challenges along the way, we worked together to address these on a timely basis in ensuring the end product lived up to your expectations and our reputation, your patience during the process was commendable, and we look forward to working with you again in the future Many thanks & our very best wishes (Rhona & all @ team Bluebell)

Hello - May I thank you for your review this week, it's always really appreciated when our customers take the time to do this for us As a previous customer returning to use our services again, it's refreshing to see this as we work hard at continually reviewing our service levels and quality of products for any improvements we can implement to achieve repeat business wherever we can, so thank you for your loyalty to us it means a great deal We hope to see you again in the future perhaps should you require any more furniture, and can confirm I have updated all of the team on your lovely comments too Kind Regards Rhona @ all @ team Bluebell

Hello - thank you for taking the time to post a review, it is most appreciated. I note your comment in particular 'definitely not trying to sell us something' as we do pride ourselves on no hard sell as our ‘customers’ needs always take priority I have seen the designs, and they look great, and we are thrilled you are so pleased with the end result, and hope our furniture enhances you home environment for many years to come I have also passed on your lovely comments to the team Best Regards Rhona & team Bluebell

Thank you for taking time out to post your review, it is very much appreciated We as thrilled you are so pleased with your recent installation, and I can see from your design and the finished product that fitting the furniture to the existing contours of your room is such a lovely touch and extremely effective for a very unique finish! You have all the space you need for your books now (are the shelves already filled)! Best wishes Rhona & all @ team Bluebell

Dear Customer, Thank you so much for taking time out to post your review, and it's great to hear you had such a positive experience with us, and although you did have some snagging (which shows we are human and cannot guarantee to get it right first time every time) but it does demonstrate this was managed on a timely basis and confirms our true commitment to never walking away until our clients are completely satisfied with their furniture I will ensure your comments are passed on to all concerned, and hope our furniture will enhance your home for many years to come Best Wishes from Rhona and Team Bluebell

Hi, May we thank you for taking the time to post a formal review online, it is always very much appreciated It’s good to hear how delighted you are with the end-to-end process and the finished results, and having briefly visited myself at one point it does look great I have passed your lovely comments onto all concerned, and hopefully we may see you in the future if you require any further furniture Best wishes Rhona & team Bluebell

Dear customer, Thank you so much for taking time out to provide an online review, it is always very much appreciated It was unfortunate our fitter was sick for day 1 of your installation, a situation which is always a challenge for us to manage at such short notice 'on the day', but as you say it was rearranged for the next working day. In addition, clarity on some detail pertinent to your order was also effectively managed too. It's good to receive realistic feedback as we do take this on board, as we are continually looking to improve our process wherever we can, and so great to hear your overall Bluebell experience was still a positive one, so thank you for such honest feedback Having seen the finished result, I can understand a 'happy daughter' as it does look amazing! I have passed on your lovely comments to all concerned throughout the process for their awareness too Best wishes from Rhona @ all Bluebell

Hello, Thank you for taking the time to submit your review, it is most appreciated. I have passed your comments onto the team for all concerned to see. From the report submitted upon completion it looks absolutely beautiful, what a transformation! We hope it will enhance your room for many years to come Best wishes from Rhona @ all @ Team Bluebell

We appreciate you taking time out to post a review for us - thank you. Its good to know that even with a 'minor snag' your experience was still a positive one We do pride ourselves on our customer service and strive to manage any challenges along the way as quicky and efficiently as we can. We can't promise to get it right first time every time, but what we can promise to deliver is an assurance we never walk away until our clients are completely satisfied with their furniture, as customer satisfaction is extremely high priority for us, and I can confirm your comments will be passed on to the team Best wishes Rhona & Team Bluebell

Dear customer, Thank you so much for your lovely words and for taking the time to provide an online review, it is always very much appreciated Having seen the finished photographs of your office space, it really does look amazing, and what a lovely space for you to work in! I have passed on your lovely comments to all concerned for their awareness too Best wishes from Rhona @ all @ Team Bluebell

Thank you so much for taking the time to post a review, it is appreciated. I have passed on your lovely comments to all concerned Having seen the photos, your bedroom is looking lovely, and we are thrilled you are so pleased with the end result, and hope our furniture will enhance your home environment for many years to come Kind regards Rhona and all involved @ Team Bluebell

May I thank you for taking the time to provide a formal review - it is very much appreciated, and I will ensure all of Team Bluebell are made aware of you lovely comments We are thrilled you are so please with your finished furniture and look forward to being of service to you again in the future Rhona & all @ team Bluebell

Thank you so much for taking time out to post your review, it is most appreciated We are thrilled that you are so pleased with the completed project and that it was a lovely surprise for your daughter upon her return from university It is reassuring to hear that you engaged with Bluebell in the first instance based on good reviews alone and that we lived up to your expectations thereafter We hope our furniture will enhance your daughter bedroom for many years to come and that we may be considered to help you again should you consider any future projects, and I will of course ensure your comments are passed on to all concerned in the end to end process Kind regards Rhona & team Bluebell

Hello our lovely local customer. Thank you so much for taking the time to provide a review, it's very much appreciated, and so lovely to hear how thrilled you are, as we know you have had some challenges since moving in recently, and hope this positive experience with Bluebell is the start of better things to come for you both! It's always good to hear such positive feedback on our fitters who are out there in your home representing us, and for sure I will be passing on your review to all involved We hope to see you again in the future Kind Regards Rhona & all @ team Bluebell

We would like to thank you most sincerely for choosing Bluebell once again, your repeat custom means so much to us, and is very much appreciated We are thrilled that you are really happy once again with your furniture installation and that we continue to deliver to the same standards in comparison to previous purchases you have made, and hope our furniture enhances your lovely home for many years to come Best Regards Rhona & team Bluebell

May we thank you for your lovely words and for taking time out to post this review It's good to hear that your overall experience was so positive and that our work is of a high standard, and also that you would definitely recommend us to your family, friends. and acquaintances in the future It's interesting to note your comments re 'no pressure was applied to place an order, unlike other companies' as we do pride ourselves on our customer approach. We have often heard the phrase ‘pressure sales’ from customers who have experienced this with some of our competitors, but we firmly believe our approach and quality of product speaks for itself We trust our furniture will enhance your home for many years to come, and that we may hear from you again in the future Best regards Rhona & team Bluebell

Hello, our lovely Wrexham customer, It was great to speak with you recently, and may I thank you for taking the time to call me regarding your review and your write up here, and for the lovely photos too now you have had time to personalise your furniture. How long to fill that bookcase I wonder. We are so pleased to have another satisfied customer, and a 'first class' recommendation from you is so heart-warming to hear, safe in the knowledge you are so thrilled, not only with the finished results, but the end-to-end process along the way, as we continually strive to maintain our standards. In addition, and as promised I have passed on your thanks and lovely comments to all concerned too We look forward to working with you again in the future maybe, and hope our furniture will enhance your home environment for many years to come Kind regards Rhona & team Bluebell

Hi - many thanks for taking the time to post a review, which is always appreciated. Rooms with sloping ceilings can be a challenge, but we do pride ourselves in taking these on, and it is obvious from your kind words that the process and end result has met with your expectations I can see you came to us on a recommendation which is always good to hear, and also that you have already placed a second order for another bedroom immediately following completion here, so thank you again, as we look forward to working with you on bedroom 2 refurb already scheduled for next month Rhona & all @ Bluebell (Office Manager)

We really appreciate you taking the time to post a review (Thank you) We can understand just how frustrating it is when other third-party dependencies delay the process for our customers, but so pleased you are 'extremely happy with the end result' It’s good to hear you feel the end-to-end process was managed 'professionally' as we do work hard to ensure continuity within the team\process as much as possible, and I can confirm your lovely comments have been passed on to the whole team Rhona & all @ Bluebell

Thank you for your lovely review, and for taking time out to submit this online. As a loyal previous customer and the circumstances in which you needed a refit this time around, we are really thrilled that we were able to provide the quality, service, and support you needed We love your comment ‘what a great local team to work with & their customer support service was exceptional’, what a great accolade for the team, and for sure has been passed on to all concerned We hope to work with you again in the future & until then taker care and enjoy your lovey bedroom – Rhona

Hi Anna - thank you for taking the time to post a review. It was a real pleasure for all of our team to work with you in helping to bring your vision to life in a challenging space with your 'sloped ceilings' & 'wobbly old walls' and so satisfying to know how thrilled you are with the end result It's great to hear having been recommended to us you are now able to recommend us to others, and hope to work with you again in the future

Thank you for taking the time to post a review we really appreciate your input and lovely words, and can advise your review has been passed on to all concerned I can see that you came to Bluebell by way of a recommendation, and it is so lovely to see that as a result of your experience with us that you too are now able to recommend us to your family and friends We are thrilled to see you are so pleased with the end result and hope our furniture enhances your lovely home for many years to come Kind regards Rhona @ all @ Bluebell

As a previous loyal customer we are so happy that your latest experience with Bluebell continues to be so positive. Your review has been communicated to those concerned, and we would all like to thank you collectively from the heart for your lovely comments. It means so much that our efforts in striving to maintain our high standards are so very much appreciated, and that you would recommend us in a heartbeat without any hesitation to anyone. In fact, given your multi room installations to date it feels you are slowly but surely becoming part of our lovely extended Bluebell family, and seems to Karen and I there is only one room left you would love to showcase to complete your beautiful home (yes - you know what it is), so we are just awaiting your next showroom visit to place an order for a replica of our beautiful champagne room currently on display) Kind Regards Rhona & all @ Bluebell

Hello Juni, As a returning customer we are thrilled to know your experience has again been such a positive one, and good to know you feel we continue to provide the service and quality that we continually strive to maintain Whilst as you quite rightly say there were a 'few bumps along the way' we are delighted to read such an honest realistic review noting your comments 'long-term value and durability of the furniture make it a worthwhile choice' and that ultimately you would not hesitate to recommend us elsewhere On behalf of the team may I thank you for taking the time to review us, noting I will ensure all concerned are made aware of your post Kind Regards Rhona

What a joy to receive such an accolade, and thank you for taking the time to provide a review. We are really pleased to hear how delighted you are with your furniture and experience along the way and look forward to seeing you again in the future

Thank you for taking the time to submit a review. Our customer feedback is imperative in maintaining our high standards and customer satisfaction, and your comments have been passed onto those mentioned personally. We aim to maintain a competitive pricing structure, the benefits of which are passed onto our customers wherever we can, which in the recent past has proved extremely challenging post COVID, and given your comment that the 'final product was excellent' we are always so pleased to hear this, and hope as a result of yiru experience

It makes me so proud of our team to hear of your repeated positive experiences from our staff, and their ability to provide such a great service and quality product. As you quite rightly state 'it doesn't mean nothing goes wrong, things rarely fit perfectly in the real world' but in response to this we firmly believe and stand by our moto that we may not get it right first time every time but can provide assurance that we never walk away until our customers are completely satisfied. Customer satisfaction is of the utmost importance to us, and so I thank you for taking time out to provide such an honest and realistic review, and look forward to seeing you again in the future

It's great to have such positive feedback. Personal recommendations and repeat custom is the best compliment we could ever hope for, and I thank you for taking the time to do so

Thank you for your review and personal recommendation. It is so good to know our team is proactive in their responses to your queries and that you are happy with the quality of finish It's also great to hear our fitters are leaving our customers with a clean and tidy room upon completion too

May I thank you for taking the time to post a review, it's always lovely when personnel are named individually, and for sure your comments have been passed onto the individuals mentioned here Knowing you are so delighted with the finished product is great to hear, and we do hope to see you again in the future

So pleased to read you had a wonderful experience with Bluebell. Many thanks for your kind words and we look forward to seeing you again in the future.

Many thanks for taking the time to leave such a lovely review. I’m sorry there was some confusion on the panel/mirror combination and glad our comprehensive plans/paperwork highlighted the small error prior to installation. Look forward to receiving your recommendations in the future.

Thank you so much for your wonderful review. Tom my fitter was particularly delighted to read your kind words. The Bluebell team are so grateful to you for posting your positive experience us and indeed I am proud of each and every one of them!

Thank you so much for taking the time to leave a review and we are so sorry the mirrors weren’t fitted on the same day as the installation. Unfortunately we have had some issues with glass and mirror products due to the pandemic but am so pleased we left you with a positive memory of our service.

Many thanks for your lovely review, we really do appreciate your kind, positive testimonial.

Dear valued customer, Firstly may I thank you for taking the time to post your review, it’s very much appreciated, and to say how delighted I am to hear how pleased you were with your furniture design and customer service experience overall As a director of Bluebell can I say how proud, privileged, and fortunate I feel to be at the helm of such a flourishing business, (particularly in the current climate), and for which customer reviews to date predominantly demonstrate just how eminent we are in our field of expertise. That said I am always happy to take on board any constructive criticism our customers choose to share, as customer satisfaction is paramount to us in striving to maintain\improve our continued high standards, and so having reviewed your comments, I would like to take this opportunity to apologise sincerely for any lack of communication along the way that may have inhibited your installation. Please be assured that appropriate steps have now been initiated to address this issue moving forward We cannot guarantee to get it right first time every time, given the nature and complexity of the job sometimes, but what I can guarantee is that we never walk away until our customers are completely satisfied, and given your extremely high score rating, I feel we did achieve this in the end May I take this opportunity of thanking you for choosing Bluebell Fitted Furniture, and hope our furniture will enhance your home environment for many years to come - Alison Reuben

Many thanks for your lovely testimonial. Really appreciate you taking the time to leave such great comments about my team.

Delighted to read your fabulous review, many thanks, means a lot. Will definitely pass on your comments to James and the team.

So pleased we managed to exceed your expectations and especially pleased that you would recommend us in the future. This means a lot, thank you.

Customer service really matters to us all here at Bluebell so thank you for highlighting the fact we impressed you so much.

Thank you or your continued custom and so pleased our Covid 19 policy proved to be reassuring. Enjoy your new storage in your hallway and hope to see you again soon.

So lovely to read your lovely review, we will make sure Tom gets to hear you were happy with his workmanship. Thanks so much.

Thanks so much or your lovely words and your continued custom with Bluebell. We very much appreciate it.

We really appreciate your lovely kind words, many thanks for leaving such a great review.

Many thanks for your positive review, we really do appreciate it.

Many thanks for your kind words, much appreciated.

So pleased Bluebell has ‘stood out from the crowd’ in every way. Thanks so much for your kind comments.

Thanks for spending the time leaving such a nice review, very much appreciated.

So pleased you are completely happy with your furniture. Our team of designers are a credit to Bluebell and Josh is so grateful for your kind words. Thank you.

Many thanks Hilary for your glowing review and we are so pleased you are delighted with the professional service you received from start to finish.

Thanks so much for your kind words. We really appreciate your lovely review. Look forward to seeing you again soon!

Great to hear you’re happy with everything David and that you were especially happy with the project management we offered. Thanks for leaving a review.

Hi Steve and Katie, may thanks for your kind words and we are so pleased you are delighted with everything. Thanks again.

Thanks Mike for showing your appreciation. I will most certainly pass on your kind words to my fitters and look forward to see you again soon.

It has been an absolute pleasure Sharon to transform your kitchen. We really appreciate you choosing Bluebell once again and thanks so much for your lovely kind words.

Great to see we did a great job for you. Many thanks for your kind words.

Many thanks Claudia for your super review. So pleased all of our Bluebell team looked after you so well and look forward to your recommendations. Thanks again!