Installation of bathroom taps
The work was carried out promptly and within budget. Mark responded to our call promptly and provided useful advice regarding the repair and the selection of the replacement taps. Prior to the visit he sent through a photograph of the proposed taps for our consideration. This saved time as the taps were ideal for our needs. Mark demonstrated his consideration for our property by wearing shoe covers and clearing the area on completion. Mark maintains effective communication in relation to aftercare and has always responded to any queries quickly and efficiently. Mark is helpful, friendly and conscientious.
Customer in Kent
Posted on 09/12/2025
, work completed 04/12/2025
Recommended
Boiler Rescue are Great
Mark and his team have been servicing our boiler for the last few years. This was the fourth annual visit I believe. I like using Mark as he is polite, informative and doesn't leave anything in a mess. He even wears shoe covers to keep your floors clean. Recommend.
Customer in Kent
Posted on 08/12/2025
, work completed 08/12/2025
Recommended
Little heating
Mark attended as arranged and identified the problem straight away. He promptly replaced the pump and got the system working very efficiently. He was excellent in his explanations and polite.
Customer in Kent
Posted on 04/12/2025
(Reviewer did not use service)
Recommended
Great service
Mark was very efficent and knowledgeable. Very respectful of my property Would definitely use him again
Customer in Kent
Posted on 01/12/2025
, work completed 04/11/2025
Recommended
Boiler work
Mark is very helpful with a friendly but polite approach and a clear understanding of the remedial work which needed to be completed. He is an experienced engineer with good problem solving skills. He provided an arrival time and kept me informed of any delay. I will certainly use him for any future issues
Customer in Kent
Posted on 27/11/2025
, work completed 27/11/2025
Recommended
Fernox F1 Express Inhibitor
The engineer has strong technical expertise, exceptional problem solving abilities, a rigorous commitment to safety standards and a strong communication skills with me. Highly recommended!
Customer in Kent
Posted on 18/11/2025
, work completed 18/11/2025
Recommended
Excellent and Efficient
Mark contacted us within a couple of hours of us making the request with OVO online. He was with us 8.30am (lucky cancellation) - the job needed some parts and her returned later in the day and got out heating and water up and running again. He was efficient, explained everything he was doing, tidy, polite and overall an excellent service - would HIGHLY RECOMMEND
Customer in Kent
Posted on 18/11/2025
, work completed 17/11/2025
Recommended
Boiler service
Quick, clean efficient and very friendly. Arrived exactly when scheduled. Highly recommend this company .
Customer in Kent
Posted on 07/11/2025
, work completed 06/11/2025
Recommended
Excellent service
Mark arrived as expected. He knew what the job was, and where in the house, and added overshoes on arrival. He had brought the necessary replacement parts, which were quickly fitted, and then showed me (Again) how to adjust the thermostat details. Job done quickly and with no fuss.
Customer in Kent
Posted on 05/11/2025
, work completed 04/11/2025
Recommended
Very happy with service
Mark was very helpful given we had to rearrange at the last minute. He communicated well and sent a detailed invoice and servicing sheet after. Wouldn't hesitate to recommend his service.
Customer in Kent
Posted on 03/11/2025
, work completed 03/11/2025
Recommended
Great job, tidy and on schedule.
I was very satisfied with the work done of servicing my boiler and megaflow . Thank you Mark and your colleague for your good work and on time.
Customer in Kent
Posted on 29/10/2025
, work completed 27/10/2025
Recommended
Prompt and efficient
Mark always communicates well and is timely. He has a reassuring manner and always gets the problem solved. He will go the extra mile to sort out any issues. He is very respectful in my home and trustworthy. I would wholeheartedly recommend Mark’s services; he has not only serviced our boiler but also helped us out when we’ve had problems with the heating.
Customer in Medway
Posted on 26/10/2025
, work completed 24/10/2025
Recommended
efficient and thorough
work carried out was the service of on existing gas boiler feeding heating and hot water. the work was carries out in a thorough manner and recommendations made for any issues which may arise in the future. care was taken regarding moving through the house and previous alterations to the system carried out by this trader were discussed and satisfactory performance confirmed.
Customer in Kent
Posted on 16/10/2025
, work completed 16/10/2025
Recommended
Boiler Service
Mark came to do my annual boiler service, as always very polite and courteous, clean worker and explains all my questions if I have any. I have used Mark at Boiler Rescue for many years, especially for my old boiler and now my new one. I would not use anyone else now, would always recommend Boiler Rescue. Thank you.
Customer in Medway
Posted on 14/10/2025
, work completed 14/10/2025
Recommended
Great and neat job
I was very Satisfied with the job done, Very efficient and the timing was perfect. Mark was respectable and explained well about the work undertaken and all my questions were answered well. Thank you Mark for an excellent Job.
Customer in Kent
Posted on 14/10/2025
, work completed 13/10/2025
Recommended
Efficient and prompt repair to a leaking upstairs radiator.
Mark responded promptly to our call and a time and date was arranged for a visit to inspect an upstairs radiator. Mark examined the leak and clearly explained the cause and the proposed solution. He carried out the repair efficiently and successfully. Throughout the visit Mark maintained a friendly and accessible manner and answered our questions about when to bleed the radiators. Mark demonstrated his consideration for own premises by wearing overshoes and clearing away any debris. He checked the repair for any possible leaks and ensured that our heating and hot water controls were set correctly. Mark maintained a friendly and professional approach in his dealings with us. We appreciate his consistent reliability and expertise.
Customer in Kent
Posted on 30/09/2025
, work completed 25/09/2025
Recommended
Annual Boiler Service by Boiler Rescue
This is the third annual boiler service carried out by Mark and his excellent apprentice (and son). As with the previous two, Mark's quality of service, professionalism and technical expertise are all of the highest standard. I would recommend Mark without hesitation - you'd be hard put to find a better service provider.
Customer in Kent
Posted on 13/08/2025
, work completed 12/08/2025
Recommended
Visit
Called Mark at Boiler Rescue Ltd to assess a long time problem with my central heating system. I received a prompt response and a subsequent visit immediately on the day I contacted him. He was quick to assess the problem and will be returning to check on the system in 6-8 weeks’ time. Mark and his apprentice, Ethan were efficient, effective and respectful- wearing covers over their outdoor shoes. A sense of confidence was imbued in their modus operandi.
Customer in Kent
Posted on 22/07/2025
, work completed 21/07/2025
Recommended
Brilliant service
Boiler Rescue Ltd are brilliant, they came on time. Got on with their job straight away two boilers to do full services on, everything checked and correct, then had to add on anti furring-up liquid to one of the systems. Very good value for money, with lovely friendly Mark and his Son (apprentice) did a fantastic job, I would always recommend this company to anyone.
Customer in
Posted on 04/07/2025
, work completed 04/07/2025
Recommended
Best boiler boys beyond brilliant
Have had boiler rescue service my boilers and certify my gas safety in my properties over the last years , they always arrive on time and a day to suit me. They are Very professional and thorough, will continue to have the father and son team continue service as and when needed as I know all work will be done to the highest standard.
Customer in Kent
Posted on 15/04/2025
, work completed 14/04/2025
Recommended
Excellent!
Mark and Ethan arrived as anticipated and worked well to get our boiler working again. They were very sociable and polite.
Customer in Kent
Posted on 06/04/2025
, work completed 31/03/2025
Recommended
Boiler service
I was very satisfied with boiler service from boiler rescue and I would definitely recommend using them. Kept me informed of the time he would come on the day and done a very good job
Customer in Kent
Posted on 16/03/2025
, work completed 14/03/2025
Recommended
Very satisfied
Very satisfied with Mark came within 4hours and sorted out the problem within 1/2hour. Having used Mark in the past I have no problem in recommending him and his services.
Customer in Kent
Posted on 24/02/2025
, work completed 24/02/2025
Recommended
Boiler Service
Quote for service given prior to visit. Agreed date & time slot on phone & Mark rang to say he was on his way on the day. Informative, courteous and helpful. Very satisfied with service of boiler - all checks carried out and explained. E mail reminders to book yearly service organised with Mark, which is also helpful. I have no hesitation in recommending this business.
Customer in Kent
Posted on 12/02/2025
, work completed 12/02/2025
Recommended
Excellent professional work
They came out, diagnosed my heating fault, fixed it in a tight position, had to rewire as well. Very fair price, good work and all up and running. Would 100% recommend and use again Thankyou
Customer in Medway
Posted on 23/12/2024
, work completed 23/12/2024
Recommended