Boiler Rescue Limited

First impressions count for a lot and from the moment of first contact I felt at ease with Mark at Boiler Rescue. My Potterton Boiler had ceased to work after 32 years without a repair. Mark diagnosed the fault and ordered an original flue fan without delay. He gave me a quote for the work and a day and time that he would attend to fix the problem.I was contacted by phone before his arrival as promised. The repair was carried out very professionally and the boiler was soon back in action. A thorough safety check was carried out including an emissions check and I was provided with a detailed list of what work was carried out and given some general advice - he was very happy to answer my questions. The price I paid was exactly as originally quoted. I have no hesitation to thoroughly recommend Mark at Boiler Rescue as a Trusted Trader. Everything about his service was excellent and his pleasant manner gave me complete confidence every step of the way 10 out of 10!

We would like to say what a brilliant job we had done having our flue repaired by Mark. It was an absolutely excellent experience, 1st class job carried out professionally. He was very respectful, particularly towards the property. We are grateful to you Mark, for an excellent experience. The flue cylinder looks great and the household is super happy and satisfied. The service was super splendid and reasonably priced. We were dreading having it done, especially in this day and age of poor workmanship. When Mark was recommended by another satisfied customer, he arrived within 24hrs and carried out a survey of the job. He contacted us as soon as the parts arrived and completed the job a few days later. This is the best repair we have ever had from a gas-related job! He was courteous and most accommodating. The recipients of this feedback must recommend Mark for a medal because his attention to detail is astonishing! This man’s service is second to none; highly recommended!

I have used Boiler Rescue for several years and Mark always does an excellent job. He is also very helpful if I need to ask any questions about the Boiler and the whole system in general. I would not hesitate to recommend Boiler Rescue.

Mark at Boiler Rescue Limited literally came to the rescue when we needed an urgent system check and boiler service. He was very efficient and helpful, and arrived at the agreed time. Would recommend.

Mark and Ethan carried out the annual service on my boiler. As always, courteous, friendly and very efficient.

Having used this trader before and found their service excellent asked them to again carry out annual boiler service and repair. Work carried out on schedule and as per budget. Mark & Ethan at Boiler Rescue are highly competent, reliable, unfailingly helpful and will do everything required to complete the job to their own very high standards.

E mailed Mark, after the boiler programmer went faulty. He quickly replied (as he always does) with 3 replacement options. A day later he’d been round to fit my chosen unit. Giving me a call half an hour before arrival, to save me ‘waiting in.’ Before leaving, Mark took me through the set up process & tested system operation. I have been a customer for four years now. Mark runs a class operation. Always replying promptly. Often able to diagnose faults from a couple of photographs. Offers practical solutions and a high standard of workmanship. Leaving the house tidier / cleaner than he found it. With a fully functioning boiler & water system. Highly recommended!

Very competent, knowlegeable technical service of our boiler. Mark really know his stuff - I'd be happy to use again and recommend.

Boiler Rescue Limited were great from start to finish. They responded promptly to a request for a quote, and a date was booked in the diary shortly after. Their pricing was fair, they were very professional and gave us full records of the work done straight after which was good to have. Would highly recommend!

Mark replied to my enquiry very promptly and gave me a date for the service of my boiler. He rang me on the morning of the visit to inform me that he would be arriving shortly, as planned. His work was very thorough and he talked through with me what he was doing and also gave me some areas that my boiler might need to be addressed in the near future. Due to the age of my boiler he also gave me some tips on how to keep the boiler in good condition and what might be done should there be any future issues. I had confidence in the job that he undertook.