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Boiler Rescue Limited

4.9

113 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

Jan 2020

About

Boiler Rescue have been trading in the South East for over 15 years, specialising in the repair and service of all makes and models of Boilers, fires and water heaters. Whatever your Heating or Hot water requirements, Boiler Rescue can help. We carry a large range of commonly used spare parts in order to repair your broken boiler quickly and to keep your costs down.
We offer a no call out charge and 24HR call out response.

What we do

  • Boiler, central heating and gas engineers

    • Gas emergencies
    • Boiler repair
    • Gas cooker installation
    • Gas safety testing and inspection
    • Gas fire repair and servicing
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
113 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Perfect service will use again
Customer Service
Quality
Value
Mark was very friendly and explained what he was doing and why. He carried out the boiler service and this sorted out the intermittent problem we were having with the ignition of the boiler upon hot water demand. He explained and went through some aftercare and identified another issue with a cracked part, so went through the details of this and what it would need/cost. I have no complaints about Mark, his service or work and would not hesitate in recommending him to anyone.
Customer in Kent Posted on 15/05/2024 , work completed 14/05/2024
Great service
Customer Service
Quality
Value
Mark has serviced our boiler for several years now. A few weeks ago he completed extensive works. However, a small leak began shortly afterwards, he very quickly came out, repaired this fault and charged no extra. Overall we’re really pleased with Mark.
Customer in Kent Posted on 02/04/2024 , work completed 30/03/2024
Amazing Service
Customer Service
Quality
Value
I don’t write reviews but I have to say I have used Mark - Boiler Rescue on more then one occasion nothing is ever to much trouble for this guy. The service he provides is second to none, he is genuine, honest and above all else trustworthy. I have had boiler trouble normally my luck it goes down at the weekend, I message Boiler Rescue and always get a message back within an hour or so Don’t waste your time shopping round for the best price because to me it’s about someone who not going to have you over and they know what there talking about, first class service and with a 😃 Thanks Boiler Rescue
Customer in Kent Posted on 14/02/2024 , work completed 14/02/2024
Boiler & Cylinder Service
Customer Service
Quality
Value
Mark of Bolier Rescue is great; polite, clean, respectful and called 30 mins before attending. Mark serviced our boiler previously and I found his manner and the information he provided useful. Will continue to use again. Thank you
Customer in Kent Posted on 04/12/2023 , work completed 04/12/2023
Quick polite courteous and helpful
Customer Service
Quality
Value
I rang Friday morning as we were experiencing a leak from the boiler, they were able to attend the same day. I was advised of attendance cost on the phone call before attending. Polite and courteous when arrived, got straight to it and identified the problem promptly, advised me of parts required and relevant costs, and what would happen if parts were not on the van. Lucky for me they had relevant parts on the van and were able to fit there and then. Leaving me with a working boiler. I was recommended them by a family member and will now be booking a yearly service with them. Would definitely recommend
Customer in Medway Posted on 13/11/2023 , work completed 10/11/2023
Excellent service
Customer Service
Quality
Value
Thank you for such a prompt response to the problem with my boiler. The issue was fully resolved and I have heating and hot water once again🙂 An excellent service and I have no hesitation in recommending Boiler Rescue.
Customer in Medway Posted on 06/11/2023 , work completed 06/11/2023
Boiler Service and Advice
Customer Service
Quality
Value
Despite being delayed through traffic problems and arriving early evening, Mark carried out the work in an efficient and unhurried way. The work was an annual boiler service and to diagnose and fix, if possible, a circulation problem. The boiler service was carried out as expected with necessary paperwork being completed. Examination of the circulation problem revealed a leaky gate valve on the cylinder which Mark intends to replace in about 10 days, following a temporary repair. He has explained the likely causes of the circulation problem and we will see whether what he has done so far has sorted this out over the next few days. The work was carried out according to his estimate and we have been given a follow up estimate for replacement of the cylinder valve. He was friendly and helpful throughout and we feel that his advice was good.
Customer in Kent Posted on 04/11/2023 , work completed 03/11/2023
Thorough and Trustworthy Work
Customer Service
Quality
Value
Mark from Boiler Rescue Ltd has been servicing our boiler for a few years now. He is Thorough, expert at his job, genuine, helpful, kind, honest. We highly recommend Boiler Rescue Ltd.
Customer in Medway Posted on 03/11/2023 , work completed 03/11/2023
Boiler Service
Customer Service
Quality
Value
As always, Boiler Rescue have done an excellent job. After checking everything was ok and in full working order, Mark and Ethan put everything back in place and left everything neat and tidy.
Customer in Kent Posted on 03/11/2023 , work completed 03/11/2023
UPDATED RADIATORS
Customer Service
Quality
Value
WE HAVE USED THE SERVICES OF MARK BEFORE AND HAD NO QUALMS ABOUT ASKING HIM TO QUOTE US FOR TWO NEW RADIATORS TO BE INSTALLED IN THE BEDROOMS AS WE HAVE COMPLETE TRUST IN THE SERVICE HE PROVIDES. HE DULY GAVE US WITH A QUOTE AND WE AGREED A DATE FOR THE WORK TO BE DONE. THIS HE DID YESTERDAY TO OUR ENTIRE SATISFACTION. MARK EXPLAINS HOW HE WILL GO ABOUT THE TASK AND ANY POTENTIAL PITFALLS THAT MAY CROP UP SO YOU ARE LEFT WITH A FULL PICTURE OF THE WORK IN HAND. TO SUM UP WE WOULD HAVE NO HESITATION WHATSOEVER IN RECOMMENDING HIM TO FRIENDS AND FAMILY SHOULD THEY REQUIRE WORK TO BE DONE. HE IS POLITE AND HIS DILIGENCE IS SECOND TO NONE.
Customer in Medway Posted on 03/10/2023 , work completed 02/10/2023
The trader replied (on 11/10/2023)
Many thanks for your kind review. We are pleased to offer a competitive and professional service to all our customers.