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Boiler Rescue Limited

4.9

92 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

Jan 2020

About

Boiler Rescue have been trading in the South East for over 15 years, specialising in the repair and service of all makes and models of Boilers, fires and water heaters. Whatever your Heating or Hot water requirements, Boiler Rescue can help. We carry a large range of commonly used spare parts in order to repair your broken boiler quickly and to keep your costs down.
We offer a no call out charge and 24HR call out response.

What we do

  • Boiler, central heating and gas engineers

    • Gas emergencies
    • Boiler repair
    • Gas cooker installation
    • Gas safety testing and inspection
    • Gas fire repair and servicing
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
92 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Boiler call out.
Customer Service
Quality
Value
Engineer (Mark) turned up quickly in response to the call out - we have a service contract for our boiler. He identified and fixed the problem quickly, very helpful and professional throughout. He explained what the problem was and gave us advice on what to do in the future should any problems arise. The engineer followed guidelines and wore a mask. We would definitely use this trader again.
John in Medway Posted on 26/01/2022 , work completed 25/01/2022
Gas Safety Certificate needed for renting house - excellent service
Customer Service
Quality
Value
I have previously used Boiler Rescue in the summer when we had a problem with our boiler. Mark came to our home to repair the boiler then and was very professional and did the job. Fast forward 6 months and we are in the process of wanting to rent our property and require a gas safety certificate. Our insurance company sent someone to do this but unfortunately they were not very good which I won't go into. Needless to say I wanted to get a second opinion of someone I trust and contacted Mark to see if he could help. He responded immediately and we were booked in two days later. He arrived when he said he would and took the time to go through the process and talk through what he was doing with me. Once again found him very professional, very good at what he does and great communication. Also received the gas safety certificate within an hour of him leaving which is just great service. Will contact him again if needed as he is trusted and can be relied upon. Thank you to Mark and Boiler Rescue once again.
Customer in Kent Posted on 14/01/2022 , work completed 14/01/2022
Emergency Call Out
Customer Service
Quality
Value
Very quick response and then arrived on time as arranged. Clearly explained everything that he was doing. Completed fitting new parts so boiler was back running.
Customer in Medway Posted on 20/12/2021 , work completed 20/12/2021
Excellent service swift and efficient
Customer Service
Quality
Value
Have an insurance policy for boiler and heating cover. Problem occurred with hot water. Called the provider and was told earliest call out would be 11/12/21 agreed as needed system sorted out. Within 10 minutes the engineer had called and said he could attend within 1 hour, what an amazing service. Engineer sorted the problem and fixed within 20 mins, such a polite and considerate person. Would highly recommend this person for any work involving boilers and heating systems.
Customer in Kent Posted on 09/12/2021 , work completed 09/12/2021
Very impressed
Customer Service
Quality
Value
We were very impressed with the efficiency of the response we received and also with the technician who came. He explained everything with clarity and would have no hesitation in recommending this service.
Customer in Medway Posted on 08/12/2021 , work completed 08/12/2021
Excellent work. Trustworthy engineer
Customer Service
Quality
Value
I have been using Boiler rescue for a couple of years now. His work is excellent. His invoicing are clear and precise. He never puts any pressure on,never oversells. He is tidy, thorough and his work is excellent and very reasonably priced. I highly recommend him and personally would not use anyone else.
Anita in Kent Posted on 01/12/2021 , work completed 01/12/2021
Emergency boiler repair
Customer Service
Quality
Value
Booked at 1115pm on 24/11/21. Arrived within the allocated time schedule and advised by phone 40mins before arrival. Efficient diagnosis of the problem and options and cost fully discussed. Pump replaced quickly. Informative and friendly service. Booked via Local Heroes so hourly labour rate expensive but it was an emergency call out and repair in a house with young children so relieved to have a positive resolution
Customer in Kent Posted on 25/11/2021 , work completed 25/11/2021
Wonderful service as always
Customer Service
Quality
Value
Mark is always very accommodating when he visits our house. We are a very busy household and Mark takes into consideration what's going on and will complete his service and safety checks with minimal disruption to our daily routines. Thank you
Customer in Medway Posted on 23/11/2021 , work completed 23/11/2021
Great service. Will definitely use again.
Customer Service
Quality
Value
Mark from Boiler Rescue polite, punctual and proficient at his job! He had all the tools needed and even some spares just in case. Arrived within the time allocation (I was given an 8am-12noon window) and he messaged me when he was 30mins away so I knew when he was going to arrive. Really helpful. Answered all my questions about the job and got the job done within the time he'd estimated for it. I've saved his number and he will always be my first port of call when I need help with my boiler.
Customer in Kent Posted on 18/11/2021 , work completed 18/11/2021
First class work
Customer Service
Quality
Value
Repair of toilet cistern expertly done despite difficulty in obtaining spare parts involving travelling to a different town.
Customer in Posted on 11/11/2021 , work completed 10/11/2021