Boiler Rescue Limited

On returning from holiday I noticed that the boiler was leaking and immediately phoned my breakdown provider at three thirty PM. I was told I would be contacted within the next twenty four hours. I received a phone call from the engineer at six forty five PM same day to say he was on his way. Problem solved within half an hour by the friendly and personable engineer. They left the job open for twenty four hours just in case it happened again but was sure it wouldn't. Up to now, it hasn't. Great job.

Fast response. Replaced isolator to cistern on first visit. Excellent communication via e-mail and phone explaining work to be done, setting date and time for second visit. Second visit required to replace mechanisms within system which needed to be ordered. On the second visit work also carried out to rectify worn joint of copper mains inlet pipe from isolator to cistern. All work carried out efficiently and to a high standard. Mark the plumber was very helpful and I would recommend his company. I will be contacting him for any further plumbing issues.

Arrived as expected. Very clean efficient engineer Everything was explained to me clearly. System worked very well after service and repair. Very pleased indeed.

We had Mark from Boiler Rescue supply and fit a new room and boiler thermostat after old one was broken. They were really very helpful with different options for different devices and really flexible on what kind of product they would supply and fit. Worked to my budget which was important. Work was completed promptly and to a high standard. Very happy. Nice guy. Highly recommend.

Engineer (Mark) turned up quickly in response to the call out - we have a service contract for our boiler. He identified and fixed the problem quickly, very helpful and professional throughout. He explained what the problem was and gave us advice on what to do in the future should any problems arise. The engineer followed guidelines and wore a mask. We would definitely use this trader again.

I have previously used Boiler Rescue in the summer when we had a problem with our boiler. Mark came to our home to repair the boiler then and was very professional and did the job. Fast forward 6 months and we are in the process of wanting to rent our property and require a gas safety certificate. Our insurance company sent someone to do this but unfortunately they were not very good which I won't go into. Needless to say I wanted to get a second opinion of someone I trust and contacted Mark to see if he could help. He responded immediately and we were booked in two days later. He arrived when he said he would and took the time to go through the process and talk through what he was doing with me. Once again found him very professional, very good at what he does and great communication. Also received the gas safety certificate within an hour of him leaving which is just great service. Will contact him again if needed as he is trusted and can be relied upon. Thank you to Mark and Boiler Rescue once again.

Very quick response and then arrived on time as arranged. Clearly explained everything that he was doing. Completed fitting new parts so boiler was back running.

Have an insurance policy for boiler and heating cover. Problem occurred with hot water. Called the provider and was told earliest call out would be 11/12/21 agreed as needed system sorted out. Within 10 minutes the engineer had called and said he could attend within 1 hour, what an amazing service. Engineer sorted the problem and fixed within 20 mins, such a polite and considerate person. Would highly recommend this person for any work involving boilers and heating systems.

We were very impressed with the efficiency of the response we received and also with the technician who came. He explained everything with clarity and would have no hesitation in recommending this service.

I have been using Boiler rescue for a couple of years now. His work is excellent. His invoicing are clear and precise. He never puts any pressure on,never oversells. He is tidy, thorough and his work is excellent and very reasonably priced. I highly recommend him and personally would not use anyone else.