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Boiler Rescue Limited

4.9

124 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

Jan 2020

About

Boiler Rescue have been trading in the South East for over 15 years, specialising in the repair and service of all makes and models of Boilers, fires and water heaters. Whatever your Heating or Hot water requirements, Boiler Rescue can help. We carry a large range of commonly used spare parts in order to repair your broken boiler quickly and to keep your costs down.
We offer a no call out charge and 24HR call out response.

What we do

  • Boiler, central heating and gas engineers

    • Gas emergencies
    • Boiler repair
    • Gas cooker installation
    • Gas safety testing and inspection
    • Gas fire repair and servicing
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
124 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great Job
Customer Service
Quality
Value
Mark turned up on time and quickly diagnosed the problem. He promptly replaced our Central Heating pump after overcoming the issues that its longstanding installation had caused. Mark explained what he did and why and also recommended some additional work to benefit our heating system. Mark and his Apprentice left the workspace clean and tidy. I found both to be very professional throughout their visit.
Customer in Kent Posted on 18/12/2022 , work completed 16/12/2022
Highly Recommend
Customer Service
Quality
Value
My husband and I just moved into our house. We wanted to turn the heating on but radiators were ice cold even though boiler was turned on and temp. was set on the hive. On Saturday late evening, now at a complete loss, I browsed the British Gas website to see if we could get an engineer to visit. I contacted Mark via localheroes.com (backed by BG), submitted the job details via the online form, was given a quote and waited for a response. Sunday morning got a call from Mark, saying he would be able to visit same day to diagnose but if he didn't have the parts then would arrange to come back - no problem. Arrived in the afternoon, he took a look at the boiler, explained the problem and how he was going to repair. Job was done within an hour. Would highly recommend!
Customer in Medway Posted on 15/11/2022 , work completed 13/11/2022
Scheduled service
Customer Service
Quality
Value
Service booked in, on time called on mobile to let me know on his way, very pleasant on arrival serviced boiler, checked gas supply, would recommend him to other friends and family. Overall a great service.
Chris in Kent Posted on 16/10/2022 , work completed 12/10/2022
Problem solved!
Customer Service
Quality
Value
Fair - very reliable - knowledgeable. I have used this company a number of times and have always been very happy with the work carried out. I have also passed on a recommendation to friends who have been equallty pleased and continue to use the service, as will I.
Customer in Kent Posted on 13/10/2022 , work completed 12/10/2022
Boiler Service
Customer Service
Quality
Value
Have used Boiler Rescue for the past three years. Professional, top quality service. Would thoroughly recommend.
Customer in Kent Posted on 10/10/2022 , work completed 10/10/2022
Emergency attendance for diagnosis and repairs
Customer Service
Quality
Value
We had excessive hot water. The system was tested and the recommendation was to replace the cylinder thermostat and HW water actuator. The testing and repairs were carried out promptly on schedule and on-budget. Mark Pflaumer, the engineer, was pleasant, considerate, professional and friendly. The problem was resolved satisfactorily. Thank you.
Customer in Kent Posted on 08/10/2022 , work completed 08/10/2022
Reliable and knowledgeable
Customer Service
Quality
Value
Matthew keeps us updated. Pleasant to deal with and always put himself out for great customer service. Trustworthy in which we will continue to use him in future. Thanks Matthew for what you do.
Customer in Kent Posted on 25/07/2022 , work completed 25/07/2022
Great work and fast
Customer Service
Quality
Value
Mark was very professional and completed the job quickly explaining everything that was done clearly. I will definitely use his services again if needed
Customer in Posted on 09/05/2022 , work completed 06/05/2022
Boiler service
Customer Service
Quality
Value
Mark is always very friendly and professional. Nothing is too much for him to do and provides honest opinion. Price is very, very reasonable which is a bonus. Have been using him for a few years now and will continue to do so. 5 stars is not enough.
Customer in Medway Posted on 29/04/2022 , work completed 29/04/2022
Leaking boiler.
Customer Service
Quality
Value
On returning from holiday I noticed that the boiler was leaking and immediately phoned my breakdown provider at three thirty PM. I was told I would be contacted within the next twenty four hours. I received a phone call from the engineer at six forty five PM same day to say he was on his way. Problem solved within half an hour by the friendly and personable engineer. They left the job open for twenty four hours just in case it happened again but was sure it wouldn't. Up to now, it hasn't. Great job.
Christopher in Kent Posted on 05/03/2022 , work completed 04/03/2022