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Boiler Rescue Limited

4.9

152 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

Jan 2020

About

Boiler Rescue have been trading in the South East for over 15 years, specialising in the repair and service of all makes and models of Boilers, fires and water heaters. Whatever your Heating or Hot water requirements, Boiler Rescue can help. We carry a large range of commonly used spare parts in order to repair your broken boiler quickly and to keep your costs down.
We offer a no call out charge and 24HR call out response.

What we do

  • Boiler, central heating and gas engineers

    • Gas emergencies
    • Boiler repair
    • Gas cooker installation
    • Gas safety testing and inspection
    • Gas fire repair and servicing
    • Boiler servicing
    • Gas cooker repair
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • Plumbers

    • Emergency plumbing services
    • Plumbing Fixtures
    • Unvented cylinder installation and maintenance
    • Water Heater Repair Services

Customer reviews

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4.9
152 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
efficient and thorough
Customer Service
Quality
Value
work carried out was the service of on existing gas boiler feeding heating and hot water. the work was carries out in a thorough manner and recommendations made for any issues which may arise in the future. care was taken regarding moving through the house and previous alterations to the system carried out by this trader were discussed and satisfactory performance confirmed.
Customer in Kent Posted on 16/10/2025 , work completed 16/10/2025
Boiler Service
Customer Service
Quality
Value
Mark came to do my annual boiler service, as always very polite and courteous, clean worker and explains all my questions if I have any. I have used Mark at Boiler Rescue for many years, especially for my old boiler and now my new one. I would not use anyone else now, would always recommend Boiler Rescue. Thank you.
Customer in Medway Posted on 14/10/2025 , work completed 14/10/2025
Great and neat job
Customer Service
Quality
Value
I was very Satisfied with the job done, Very efficient and the timing was perfect. Mark was respectable and explained well about the work undertaken and all my questions were answered well. Thank you Mark for an excellent Job.
Customer in Kent Posted on 14/10/2025 , work completed 13/10/2025
Efficient and prompt repair to a leaking upstairs radiator.
Customer Service
Quality
Value
Mark responded promptly to our call and a time and date was arranged for a visit to inspect an upstairs radiator. Mark examined the leak and clearly explained the cause and the proposed solution. He carried out the repair efficiently and successfully. Throughout the visit Mark maintained a friendly and accessible manner and answered our questions about when to bleed the radiators. Mark demonstrated his consideration for own premises by wearing overshoes and clearing away any debris. He checked the repair for any possible leaks and ensured that our heating and hot water controls were set correctly. Mark maintained a friendly and professional approach in his dealings with us. We appreciate his consistent reliability and expertise.
Customer in Kent Posted on 30/09/2025 , work completed 25/09/2025
Annual Boiler Service by Boiler Rescue
Customer Service
Quality
Value
This is the third annual boiler service carried out by Mark and his excellent apprentice (and son). As with the previous two, Mark's quality of service, professionalism and technical expertise are all of the highest standard. I would recommend Mark without hesitation - you'd be hard put to find a better service provider.
Customer in Kent Posted on 13/08/2025 , work completed 12/08/2025
Visit
Customer Service
Quality
Value
Called Mark at Boiler Rescue Ltd to assess a long time problem with my central heating system. I received a prompt response and a subsequent visit immediately on the day I contacted him. He was quick to assess the problem and will be returning to check on the system in 6-8 weeks’ time. Mark and his apprentice, Ethan were efficient, effective and respectful- wearing covers over their outdoor shoes. A sense of confidence was imbued in their modus operandi.
Customer in Kent Posted on 22/07/2025 , work completed 21/07/2025
Brilliant service
Customer Service
Quality
Value
Boiler Rescue Ltd are brilliant, they came on time. Got on with their job straight away two boilers to do full services on, everything checked and correct, then had to add on anti furring-up liquid to one of the systems. Very good value for money, with lovely friendly Mark and his Son (apprentice) did a fantastic job, I would always recommend this company to anyone.
Customer in Posted on 04/07/2025 , work completed 04/07/2025
Best boiler boys beyond brilliant
Customer Service
Quality
Value
Have had boiler rescue service my boilers and certify my gas safety in my properties over the last years , they always arrive on time and a day to suit me. They are Very professional and thorough, will continue to have the father and son team continue service as and when needed as I know all work will be done to the highest standard.
Customer in Kent Posted on 15/04/2025 , work completed 14/04/2025
Excellent!
Customer Service
Quality
Value
Mark and Ethan arrived as anticipated and worked well to get our boiler working again. They were very sociable and polite.
Customer in Kent Posted on 06/04/2025 , work completed 31/03/2025
Boiler service
Customer Service
Quality
Value
I was very satisfied with boiler service from boiler rescue and I would definitely recommend using them. Kept me informed of the time he would come on the day and done a very good job
Customer in Kent Posted on 16/03/2025 , work completed 14/03/2025
Very satisfied
Customer Service
Quality
Value
Very satisfied with Mark came within 4hours and sorted out the problem within 1/2hour. Having used Mark in the past I have no problem in recommending him and his services.
Customer in Kent Posted on 24/02/2025 , work completed 24/02/2025
Boiler Service
Customer Service
Quality
Value
Quote for service given prior to visit. Agreed date & time slot on phone & Mark rang to say he was on his way on the day. Informative, courteous and helpful. Very satisfied with service of boiler - all checks carried out and explained. E mail reminders to book yearly service organised with Mark, which is also helpful. I have no hesitation in recommending this business.
Customer in Kent Posted on 12/02/2025 , work completed 12/02/2025
Excellent professional work
Customer Service
Quality
Value
They came out, diagnosed my heating fault, fixed it in a tight position, had to rewire as well. Very fair price, good work and all up and running. Would 100% recommend and use again Thankyou
Customer in Medway Posted on 23/12/2024 , work completed 23/12/2024
Amazing service couldn’t recommend strongly enough !!!!
Customer Service
Quality
Value
What a fast turnaround we were without hot water Friday and called Matk he came out looked at the boiler ran through our options and done what he could for us at the time, he then went straight to his suppliers priced the job and called within 30 mins with a quote for the works we accepted and by Monday the boiler was repaired in a clean, concise manner truly happy with his work great guy hospitable and polite would HIGHLY RECOMMEND and certainly use again
Customer in Posted on 16/12/2024 , work completed 16/12/2024
Excellent work
Customer Service
Quality
Value
Despite 2 previous plumbers/engineers not resolving problem, Mark had all sorted within 1 hour! No short cuts, work undertaken extremely professionally.
Customer in Kent Posted on 13/12/2024 , work completed 12/12/2024
Great service- throughly recommend
Customer Service
Quality
Value
We have been using Mark for several years to service and repair our boiler. Reasonable prices, prompt, professional service, respectful of our home and always wearing foot coverings when indoors. Would highly recommend.
Customer in Kent Posted on 09/12/2024 , work completed 09/12/2024
Urgent repair needed.
Customer Service
Quality
Value
Mark has always served us well with the annual servicing of our ancient boiler. This time it stopped working on one of our coldest days. Mark was with us quickly and got the fan working in the interim, while he sourced a new one. His first visit was on a Friday and the new fan quotation first thing on the Monday. All replaced and working well by the following Thursday. Our agreed date. Mark is always efficient and reliable. A very agreeable and professional person who I would recommend without question.
Customer in Kent Posted on 05/12/2024 , work completed 05/12/2024
Gas Boiler Repair
Customer Service
Quality
Value
First impressions count for a lot and from the moment of first contact I felt at ease with Mark at Boiler Rescue. My Potterton Boiler had ceased to work after 32 years without a repair. Mark diagnosed the fault and ordered an original flue fan without delay. He gave me a quote for the work and a day and time that he would attend to fix the problem.I was contacted by phone before his arrival as promised. The repair was carried out very professionally and the boiler was soon back in action. A thorough safety check was carried out including an emissions check and I was provided with a detailed list of what work was carried out and given some general advice - he was very happy to answer my questions. The price I paid was exactly as originally quoted. I have no hesitation to thoroughly recommend Mark at Boiler Rescue as a Trusted Trader. Everything about his service was excellent and his pleasant manner gave me complete confidence every step of the way 10 out of 10!
Customer in Kent Posted on 17/11/2024 , work completed 11/11/2024
Excellent Experience From Mark
We would like to say what a brilliant job we had done having our flue repaired by Mark. It was an absolutely excellent experience, 1st class job carried out professionally. He was very respectful, particularly towards the property. We are grateful to you Mark, for an excellent experience. The flue cylinder looks great and the household is super happy and satisfied. The service was super splendid and reasonably priced. We were dreading having it done, especially in this day and age of poor workmanship. When Mark was recommended by another satisfied customer, he arrived within 24hrs and carried out a survey of the job. He contacted us as soon as the parts arrived and completed the job a few days later. This is the best repair we have ever had from a gas-related job! He was courteous and most accommodating. The recipients of this feedback must recommend Mark for a medal because his attention to detail is astonishing! This man’s service is second to none; highly recommended!
Customer in Kent Posted on 13/11/2024 (Reviewer did not use service)
Boiler Service
Customer Service
Quality
Value
I have used Boiler Rescue for several years and Mark always does an excellent job. He is also very helpful if I need to ask any questions about the Boiler and the whole system in general. I would not hesitate to recommend Boiler Rescue.
Customer in Kent Posted on 12/11/2024 , work completed 12/11/2024
Boiler Service and Gas Safety Report
Customer Service
Quality
Value
Mark at Boiler Rescue Limited literally came to the rescue when we needed an urgent system check and boiler service. He was very efficient and helpful, and arrived at the agreed time. Would recommend.
Customer in Kent Posted on 29/10/2024 , work completed 24/10/2024
Excellent service
Customer Service
Quality
Value
Mark and Ethan carried out the annual service on my boiler. As always, courteous, friendly and very efficient.
Customer in Medway Posted on 28/10/2024 , work completed 28/10/2024
Boiler Service/Repair
Customer Service
Quality
Value
Having used this trader before and found their service excellent asked them to again carry out annual boiler service and repair. Work carried out on schedule and as per budget. Mark & Ethan at Boiler Rescue are highly competent, reliable, unfailingly helpful and will do everything required to complete the job to their own very high standards.
Customer in Kent Posted on 22/10/2024 , work completed 21/10/2024
The trader replied (on 24/10/2024)
Thank you very much for your positive feedback. It’s much appreciated.
Quick, Friendly & Knowledgeable
Customer Service
Quality
Value
E mailed Mark, after the boiler programmer went faulty. He quickly replied (as he always does) with 3 replacement options. A day later he’d been round to fit my chosen unit. Giving me a call half an hour before arrival, to save me ‘waiting in.’ Before leaving, Mark took me through the set up process & tested system operation. I have been a customer for four years now. Mark runs a class operation. Always replying promptly. Often able to diagnose faults from a couple of photographs. Offers practical solutions and a high standard of workmanship. Leaving the house tidier / cleaner than he found it. With a fully functioning boiler & water system. Highly recommended!
Customer in Medway Posted on 20/10/2024 , work completed 19/10/2024
Boiler Servce - very knowledgeable and thorough
Customer Service
Quality
Value
Very competent, knowlegeable technical service of our boiler. Mark really know his stuff - I'd be happy to use again and recommend.
Customer in Kent Posted on 16/10/2024 , work completed 15/10/2024
The trader replied (on 17/10/2024)
Many thanks for your kind review, we’re glad to be of service.