Boiler Rescue Limited

Arranged an engineer via the Local Heroes website on Sunday. I was called back by Mark within the hour to discuss the isssue. Mark knew exactly what was needed and arranged to order the part to avoid having to make two call outs (which saved me money). We agreed a date to fix the boiler. Mark explained what was required. All sorted within 1.5 hours. Very pleased with the service. Would highly recommend this company

As ever Boiler Rescue arrived on time to service our central heating system. They worked tidily and completed everything on schedule and to budget. They explained everything they did and why. Their recommendations were clear and straightforward. They stand out from the pack as they clearly know what they are doing and only do what is required; tidily, couteously and efficiently. Highly recommended.

Extremely efficient & explained problems in layman's terms that I could understand. Friendly & professional & would recommend.

Tenant stated no heating or hot water. I suspected the circ pump. I phoned Boiler Rescue & they solved the problem, by fitting a new pump and valves. Tenant happy, Landlord happy. Just the job and at a very fair price. Many thanks.

My boiler was repaired efficiently with care and attention to detail. Very professional service would highly recommend.

I can honestly say Mark was a gentleman from beginning to end ....... starting from the first phone call to book the appointment and a call to say on his way on the day, he was very informative, polite, and very tidy and clean while servicing my boiler. He has serviced my boiler, and is going to let me know prices for future parts. I will definitely use Mark again and would certainly recommend to others. As an older lady living alone, I felt very happy that a good service was done and have peace of mind.

Mark is always very friendly and professional. Nothing is too much for him to do and provides honest opinion. Price is very, very reasonable which is a bonus. Have been using him for a few years now and will continue to do so. 5 stars is not enough.

Despite being delayed through traffic problems and arriving early evening, Mark carried out the work in an efficient and unhurried way. The work was an annual boiler service and to diagnose and fix, if possible, a circulation problem. The boiler service was carried out as expected with necessary paperwork being completed. Examination of the circulation problem revealed a leaky gate valve on the cylinder which Mark intends to replace in about 10 days, following a temporary repair. He has explained the likely causes of the circulation problem and we will see whether what he has done so far has sorted this out over the next few days. The work was carried out according to his estimate and we have been given a follow up estimate for replacement of the cylinder valve. He was friendly and helpful throughout and we feel that his advice was good.

Very good communication before and during the visit. Diagnosed and fixed the issues very quickly without making any mess. Would recommend.

Repair of toilet cistern expertly done despite difficulty in obtaining spare parts involving travelling to a different town.

Mark installed the Google Nest thermostat for me today. Unfortunately for him it was more complicated then normal. However he explained to me what needed to be done and within what seemed like no time at all I had the thermostat installed. He was always very polite and professional with a very good knowledge of his job. Thank you so much, he’s a credit to your company

Work completed and everything explained as it went along. Mark clearly knew what he was doing. Everything left neat and tidy, and the boiler is now working again. We would thoroughly recommend him.

Boiler Rescue came round to do the annual check on my boiler and offered advice on another matter. They turned up at the agreed time and stuck to the budget. Very helpful. I will call them out again for next year's service.

Central heating was not turning off, so was on continuously and house became far too hot. Phoned Boiler Rescue and a visit was booked for the same day and I given a quote for the hourly rate, which I felt to be reasonable. The fault was found quickly and resolved. Everything that was done was explained to me in a way I could understand. Shoe covers were put on when entering the property and everything was left clean and tidy on leaving. I could not fault the service received and the friendly but professional way that I was treated.

Excellent service every time, professional, honest and trustworthy clean neat job and I appreciate that Mark respects my property by wearing protective footwear.

Having been recommended to us, we were very pleased with the service received. All explained very well. Polite and tidy. Reasonable price too. I would gladly recommend to anyone, Thank you

Came on time to service my boiler rectified a couple of issues. Very nice people clean workers and efficient.

Boiler Rescue provide an honest cost effective service for your boiler. The most recent issue I had, Boiler Rescue were totally honest with the options I had, whether to use them or opt for a fixed price from one of the large boiler suppliers. Can't ask more than that, that they give you open and honest advice and are completely happy with what option you decide to go with. Recently Boiler Rescue also sourced, supplied and installed a new hot water cylinder. All through the process Boiler Rescue were happy to discuss options and go with whatever we want to find, but despite doing our research we independently came to the conclusion they had suggested the best option in the first place. This is a company you can trust to do great quality work at honest prices and not rip you off. Also they give you all the options available to you and let you make the choice you are comfortable with.

E mailed Mark, after the boiler programmer went faulty. He quickly replied (as he always does) with 3 replacement options. A day later he’d been round to fit my chosen unit. Giving me a call half an hour before arrival, to save me ‘waiting in.’ Before leaving, Mark took me through the set up process & tested system operation. I have been a customer for four years now. Mark runs a class operation. Always replying promptly. Often able to diagnose faults from a couple of photographs. Offers practical solutions and a high standard of workmanship. Leaving the house tidier / cleaner than he found it. With a fully functioning boiler & water system. Highly recommended!

Boiler Rescue Limited were great from start to finish. They responded promptly to a request for a quote, and a date was booked in the diary shortly after. Their pricing was fair, they were very professional and gave us full records of the work done straight after which was good to have. Would highly recommend!

Boiler Rescue Ltd are brilliant, they came on time. Got on with their job straight away two boilers to do full services on, everything checked and correct, then had to add on anti furring-up liquid to one of the systems. Very good value for money, with lovely friendly Mark and his Son (apprentice) did a fantastic job, I would always recommend this company to anyone.

Excellent service. Friendly and explained the problems and undertook the work quickly, expertly and cleanly - no mess at the end.

From the moment Mark.F from Boiler Rescue contacted me, the issue was managed quickly and with much attentiveness, never a lack of communication and customer service was top notch, highly recommended and if we face any more issue will be getting in touch again

Having been told by British Gas that they couldn't attend until mid July, I was referred to Local Heroes. Through them I was contacted by Mark, who called on Saturday morning. A really personable, knowledgeable, well presented and efficient engineer, Mark identified the problem in the first 10 minutes and the lack of hot water was rectified within an hour or so. I would have no hesitation in recommending him to others and will definitely be using his services again in the future. Without doubt, an engineer at the top of his game! Well done and thank you!