Boiler Rescue Limited

Mark from Boiler Rescue polite, punctual and proficient at his job! He had all the tools needed and even some spares just in case. Arrived within the time allocation (I was given an 8am-12noon window) and he messaged me when he was 30mins away so I knew when he was going to arrive. Really helpful. Answered all my questions about the job and got the job done within the time he'd estimated for it. I've saved his number and he will always be my first port of call when I need help with my boiler.

Mark came when our boiler broke down. It was a 10-second fix and incorporated a service of the boiler as the fix had been so quick. We subsequently had the boiler break down and as it was old we were thinking it may need replacing. Mark ran us through both options and let us know what he would do. As a result, we went for a few replacement parts which he was diagnosed were needed just based on our phone call. After the last visit, the boiler is up and working again and the cost was significantly less than replacing a good, but old boiler. Mark is a top guy and we will be hopefully using him for all of our boiler needs and services yearly from now on. Thanks, Mark

Mark came to do the annual boiler service on my gas boiler. Excellent, friendly and efficient service. I wholeheartedly recommend Boiler Rescue.

Fast response. Replaced isolator to cistern on first visit. Excellent communication via e-mail and phone explaining work to be done, setting date and time for second visit. Second visit required to replace mechanisms within system which needed to be ordered. On the second visit work also carried out to rectify worn joint of copper mains inlet pipe from isolator to cistern. All work carried out efficiently and to a high standard. Mark the plumber was very helpful and I would recommend his company. I will be contacting him for any further plumbing issues.

Matthew keeps us updated. Pleasant to deal with and always put himself out for great customer service. Trustworthy in which we will continue to use him in future. Thanks Matthew for what you do.

I dread having to obtain the services of a tradesman not known to me. So often in the past I have been disappointed. Well fear not people, I have found a rare gem of a heating engineer. Mark was polite and helpful with a "can do attitude" right from the first phone call. Not only that but he was open and clear about what he could do and what his charges were. He was flexible and able to accommodate my requirements. I explained what my intermittent problem was and he listened carefully and analysed the problem quickly and accurately. I asked many questions and all were answered clearly with no flannel or waffle. I was so impressed at the organised, efficient, clean and technically proficient way he worked. Everything he needed was in his van so no need go and purchase parts. Mark is the bench mark by which all others should be judged by. I wish I had met him 30 years ago.

Fair - very reliable - knowledgeable. I have used this company a number of times and have always been very happy with the work carried out. I have also passed on a recommendation to friends who have been equallty pleased and continue to use the service, as will I.

Boiler rescue attended , found the route cause of the problem ( after many others had tried and failed, They submitted a quotation agreed a date for the works and called in advance of arrival They arrived out the work in hand and completed within 2 hours Very polite very knowledgeable and something I loved to see is an apprentice was part of the workforce being very closely supervised by a highly skilled tradesman Will 100% use again

As always, Boiler Rescue have done an excellent job. After checking everything was ok and in full working order, Mark and Ethan put everything back in place and left everything neat and tidy.

We would like to say what a brilliant job we had done having our flue repaired by Mark. It was an absolutely excellent experience, 1st class job carried out professionally. He was very respectful, particularly towards the property. We are grateful to you Mark, for an excellent experience. The flue cylinder looks great and the household is super happy and satisfied. The service was super splendid and reasonably priced. We were dreading having it done, especially in this day and age of poor workmanship. When Mark was recommended by another satisfied customer, he arrived within 24hrs and carried out a survey of the job. He contacted us as soon as the parts arrived and completed the job a few days later. This is the best repair we have ever had from a gas-related job! He was courteous and most accommodating. The recipients of this feedback must recommend Mark for a medal because his attention to detail is astonishing! This man’s service is second to none; highly recommended!

I chose Boiler Rescue Limited based on the Which Trusted Trader reviews. Having booked a boiler service, Mark gave me 30 minutes notice that I was his next call. He arrived on time and carried out a thorough annual service. He was polite, courteous and professional in his approach and a tidy tradesman. He protected my kitchen work surface before working and wore shoe protectors where needed. I am very pleased with his service and would highly recommend his company.

Call made mid afternoon, boiler not working. Engineer was with us by 6pm. Excellent service with a friendly cheerful attitude. New his stuff and solved the issue. Definitely will use the company again.

I was very satisfied with boiler service from boiler rescue and I would definitely recommend using them. Kept me informed of the time he would come on the day and done a very good job

Mark came out to my house rectified my issue with boiler in no time at all carried out repair quickly and boiler worked perfect will be using mark in the future and recommend to friends and family

Thanks to Mark and his son Ethan for getting us out of a pickle-boiler breakdown 😂 great reliable service and I feel we can use these good folk always. Thanks gents for a great prompt service

We had a fault with our central heating control system. Within a very short time of getting our request (minutes), Mark was on the case. Polite and courteous to a fault he arrived at the time he said he would and set to work finding what was a quite complex fault, on what was an unfamiliar system. When unable to complete the work the same day, he was straight back the following day and made the repair, having already contacted the manufacturer for technical advice. Our system is working again. He took the time to explain what he was doing and why which has helped me to understand our own system better. Brilliant service, great firm that I have no hesitation in recommending to anyone... Top result... thank-you!

Phoned to confirm booking, turned up on time, efficient and tidy work. Will definitely use again and wouldn't hesitate to recommend.

Mark attend to a on going matter in regards to our heating system, which a number of engineers where unable to rectify. Mark was able to fix the problem and he showed excellent knowledge and customer service skills. Highly recommended

Work completed within less than hour from initial text - this is including arrival. Very professional and clearly know the job which is not always that obvious :) I would highly recommend Boiler Rescue Limited to anyone. Thank you!

Having been let down by British Gas we were without heating or hot water on a day when temperatures were due to reach -10. Mark of Boiler Rescue Ltd called and was in the house within an hour. Problem diagnosed and fixed with added carbon monoxide advice to keep us safe. Would strongly recommend.

Mark came as agreed and carried out all the necessary work to a high standard, explaining everything clearly to us.

Mark is always very accommodating when he visits our house. We are a very busy household and Mark takes into consideration what's going on and will complete his service and safety checks with minimal disruption to our daily routines. Thank you

Have an insurance policy for boiler and heating cover. Problem occurred with hot water. Called the provider and was told earliest call out would be 11/12/21 agreed as needed system sorted out. Within 10 minutes the engineer had called and said he could attend within 1 hour, what an amazing service. Engineer sorted the problem and fixed within 20 mins, such a polite and considerate person. Would highly recommend this person for any work involving boilers and heating systems.