Boiler Rescue Limited

Having been let down by British Gas we were without heating or hot water on a day when temperatures were due to reach -10. Mark of Boiler Rescue Ltd called and was in the house within an hour. Problem diagnosed and fixed with added carbon monoxide advice to keep us safe. Would strongly recommend.

Work completed within less than hour from initial text - this is including arrival. Very professional and clearly know the job which is not always that obvious :) I would highly recommend Boiler Rescue Limited to anyone. Thank you!

I could not have asked for a more knowledgeable, thorough and personable gas engineer. He inspired confidence, gave good advice and having attended promptly proceeded to fix the problem without fuss. He came out in the snowy weather too! Ace!

Good communication and our hot water and central heating restored promptly. First contact just after 8.00 a.m. New pump fitted before lunch.

Impressed with prompt and professional service. Gas engineer very efficient and informative and a good conclusion.

Very good communication before and during the visit. Diagnosed and fixed the issues very quickly without making any mess. Would recommend.

Woke up Wednesday morning no heating or hot water. Contacted Mark and he arrived mid-morning, identified the problem and order the parts. Parts arrived on Friday and Mark arrived promptly and completed the job - we now have heating and hot water! I found Mark very knowledgable, polite and a very tidy worked. He also updated us regularly via text as to when the parts were due in. I would highly recommend Mark and he will be our first call if we experience any further plumbing problems.

Overall great experience. Proffesional and courteous dealt with the issues of problamatic back boiler and gas fire, explained the problems in a fasion that was understandable. On time and budget communications were good and invoicing prompt. I would certainly use again.

Mark attend to a on going matter in regards to our heating system, which a number of engineers where unable to rectify. Mark was able to fix the problem and he showed excellent knowledge and customer service skills. Highly recommended

My boiler was repaired efficiently with care and attention to detail. Very professional service would highly recommend.

Mark quickly identified and fixed a problem of blocked piping in my central heating system which caused a serious malfunction with only half the system working intermittently. He also serviced my Boiler and found a diconnected tube which was also causing another malfunction. System is now working 100 % and even better - silently ! Excellent speedy and friendly service.. Highly recommended.. Many thanks to Mark

Tenant stated no heating or hot water. I suspected the circ pump. I phoned Boiler Rescue & they solved the problem, by fitting a new pump and valves. Tenant happy, Landlord happy. Just the job and at a very fair price. Many thanks.

Extremely efficient & explained problems in layman's terms that I could understand. Friendly & professional & would recommend.

The Engineer was polite and professional and completed the job with care and left the area clean and tidy. He was also very Covid aware and took precaution to avoid contamination. Very happy with the service and would definitely use again

Boiler Rescue do exactly what their name implies, in a fast , efficient and economical fashion. Highly recommended. Replied immediately to our phone call, arrived the next day to assess the problem and returned two days later with the parts to effect the repair. If only all engineers operated in the same way then Trusted Traders would not exist.

This company fixed my boiler by diagnosing and replacing a faulty main printed circuit board. The engineer tested the system, including the gas supply and flue. He was also observant enough to notice my carbon monoxide alarm was dated and supplied a new replacement during the visit. The costs for parts and servicing was made very clear to me before anything was carried out. This was all done during the Covid-19 lock down period and I was very pleased to note the engineer was fully versed on relevant hygiene and social distancing and he carried out those practices very much to my satisfaction. I am filled with confidence that this company are about as professional as they come and expect to use them for my future boiler servicing needs.

Very punctual, kept me advised and informed and did a great repair job and service on my boiler. I would not hesitate to use again.

Mark sent us a reminder that our boiler was due for a service and we we’re booked in two day later. Great service, quick response to email, and turned up on time. We would definitely recommend Mark’s services.

Found that the boiler stopped working on Sunday mid morning; not a good to have problems with the boiler but luckily we reached to Mark and he agreed to come and look at the issue. He was able to identify the cause swiftly and fixed it. He also explained what might have caused the issue and things to consider in future.

Arranged an engineer via the Local Heroes website on Sunday. I was called back by Mark within the hour to discuss the isssue. Mark knew exactly what was needed and arranged to order the part to avoid having to make two call outs (which saved me money). We agreed a date to fix the boiler. Mark explained what was required. All sorted within 1.5 hours. Very pleased with the service. Would highly recommend this company

As ever Boiler Rescue arrived on time to service our central heating system. They worked tidily and completed everything on schedule and to budget. They explained everything they did and why. Their recommendations were clear and straightforward. They stand out from the pack as they clearly know what they are doing and only do what is required; tidily, couteously and efficiently. Highly recommended.

I am very impressed with Mark . He always turns up on time, is always tidy and is very professional and obviously has a great knowledge of heating systems. Certainly a company to keep in your phone!

This is the second time in two years I have used Mark from Boiler Rescue and both times he has fixed the problem quickly and reasonably. My boiler is over 20 years old but he has found the spares and resolved the problem each time. The first one was a faulty fan and the second was a valve. He is helpful, explains what he is doing and why and also has the technology to invoice and take payment on the spot. Thoroughly recommended.

Excellent service. Friendly and explained the problems and undertook the work quickly, expertly and cleanly - no mess at the end.