Consistent excellent service.
Annual maintenance service of boiler. We had used this local company for 12 years for both servicing and replacement of some radiators and two emergency visits. They always responded promptly and on the time arranged. Their staff are totally professional, and reassuring to all elderly customers. They provide peace of mind!
Maureen, Dorset
Posted on 02/10/2019
, work completed 02/10/2019
Recommended
My review
Answering yes to above points.
Shirley Winifred, Somerset
Posted on 05/07/2019
, work completed 05/07/2019
Recommended
Prompt & professional
We would have no hesitation in recommending as we have always had good service.
Roy, Dorset
Posted on 24/06/2019
, work completed 24/06/2019
Recommended
My review
The work was carried out well. The chap doing the work could not have been more helpful. Left no mess and all on budget. 100%
Roger, Somerset
Posted on 23/05/2019
, work completed 23/05/2019
Recommended
Brilliant service...
Until ringing Boilerman, I had been struggling to find someone to come out on a saturday - within 24 hours we had several crows stuck in the chimney, becoming increasingly distressed, blocked at the base by a fitted gas fire. So it had to be a gas fitter. I can't fault Boilerman, they were here within a couple of hours, the man friendly, patient but efficient - he removed the gas fire, and the cemented board making as little mess as possible and freed the 4 birds who flew out of the patio door wihout looking back! He then replaced everything as I asked, in such a way that I could remove the board myself if it should happen again.. I was dreading the bill, and was so relieved it was just £112. Thank you Boilerman, no one could have asked for more.
Customer in Devon
Posted on 17/04/2019
, work completed 06/04/2019
Recommended
Great customer service
On telephoning with my problem, job was done and completed the next day. Very efficient and polite engineer.
Georgina, Dorset
Posted on 17/04/2019
, work completed 17/04/2019
Recommended
Prompt, professional, well mannered.
I was due an 8.30am appointment. I received a phone call from the company at 8.00am alerting me to the fact that the engineer had van problems and might be delayed. At 8.15am the engineer himself telephoned to say he would find alternative transport. He arrived at the appointed time. Once in my house he worked steadily and tidily, refitting a Wi-Fi thermostat and suggested an aesthetically more pleasing position for it. I appreciated his helpfulness and good manners.
Amanda, Dorset
Posted on 01/04/2019
, work completed 01/04/2019
Recommended
Superb service
Recently used Boilerman regarding resiting a combi oven. They worked hard over the recent Xmas holidays in order to achieve this which was extremely helpful.
Customer in Devon
Posted on 04/01/2019
, work completed 03/01/2019
Recommended
Consistently excellent over the long term
We have been using Boilerman for about 10 years for our Heating system maintenance and repair and similar for our AGA. As others have said, their service is polite, professional, effective and timely. Recently we've had a problem with our gas AGA going out and if you google it you'll find that so have a lot of other people. Boilerman's representative took this problem as if it was his in his home and thoroughly investigated fixes, tried them and eventually succeeded in keeping the infernal thing alight. He even called me when on his Family holiday to advise me that a special gas-line filter he'd ordered from Germany had arrived and he'd be around to fix it when he returned to work. This service beyond the norm makes us feel looked after and safe with Boilerman and we recommend them always when people need a service of this nature.
Customer in Dorset
Posted on 31/12/2018
, work completed 15/11/2018
Recommended
Excellent work and attitude
Urgent call just before Christmas was given immediate response. Both office and engineer were very pleasant and efficient. Small follow up needed was also of a similar high standard.
Philip, Somerset
Posted on 24/12/2018
, work completed 24/12/2018
Recommended
Service
We use Boilerman on our rental property, and for landlords' gas certificates..(touch wood we haven't had a breakdown yet!) They are reliable and prompt and keep to appointments...which is invaluable for us. We wouldn't hesitate to call them in an emergency.
Customer in Somerset
Posted on 07/12/2018
, work completed 04/12/2018
Recommended
Very good professional service.
Always have boiler service each year. New stopcock, tap for gas hob, connect gas hob to gas supply in the new kitchen we installed. Very prompt, efficient and extremely professional. Always available in emergency.
Robert, Dorset
Posted on 29/10/2018
, work completed 29/10/2018
Recommended
Helpful & efficient.
We contacted Boilerman Ltd to repair our oil fired boiler as we had no hot water or heating. Their Engineer came at the appointed time and repaired the pump. Their office was very professional & reassuring.
Stephen, Dorset
Posted on 24/09/2018
, work completed 24/09/2018
Recommended
My review
Polite, punctual and professional/service.
Which? Trusted Traders Consumer
Posted on 12/09/2018
, work completed 12/09/2018
Recommended
The greatest boiler company around!
I have used Boilerman for my commercial boiler servicing and repair work, whilst working for different companies, for almost ten years, so when I took over a new site I knew there was only one company to call to get my boilers serviced. The team are professional, friendly and keep you informed at all times of how the job is going. I can't fault Boilerman in any way, shape or form!
DWeiss2600
Posted on 30/08/2018
, work completed 30/08/2018
Recommended
Great service and quick off the mark.
Our old gas boiler decided to give up the ghost leaving us with no hot water. Boilerman responded the same day and advised us that we needed a new boiler, the old one was 17 years old after all. We got a prompt quote which included everything we would need to get the installation done. The engineers were polite, helpful and explained all we needed to know along the way. Within a couple of days we had a complete new boiler system, smaller more efficient and piping hot water. Every step of the installation was completed on time and before they left everything was cleaned up. Highly recommended.
AirCooled Traveller
Posted on 30/07/2018
, work completed 30/07/2018
Recommended
Prompt, efficient service
I had a water leak coming from my boiler and was due to go to an important meeting in a couple of hours. All was sorted within an hour - I was very relieved and could leave the house happily!
Anne, Dorset
Posted on 28/04/2018
, work completed 28/04/2018
Recommended
Reliable & obliging.
We needed basin & bath taps. Plumber (Liam) arrived, looked at job, went out and got the taps we wanted and fitted them. He also found small leak in the pipe under the bath and replaced the pipe before it got serious. In and out in 2 1/2 hours (including getting taps from Travis Perkins). After he left it was all clean and tidy. Excellent job.
Chris, Dorset
Posted on 04/04/2018
, work completed 04/04/2018
Recommended
Prompt response
Central heating failure. Called out boilerman on Thursday before Easter. Technician arrived that afternoon and after an hour of diagnostics, fixed the problem although precise cause remained uncertain. Two weeks later, system still working.
L L, Dorset
Posted on 29/03/2018
, work completed 29/03/2018
Recommended
Professional & efficient
Able to make an appointment with the week that suited us to have a 'clicking' in our underfloor heating investigated. Engineer arrived on time and quickly set about finding the problem - sticking valve. He was able to fix the problem there and then having the correct part on board, area was left clean and tidy when the engineer had confirmed all was working well. Thank you.
Adrian, Somerset
Posted on 08/01/2018
, work completed 08/01/2018
Recommended
Really happy with staff
Jason arrived today so quickly. Thank you to him for his wonderful kind manner and for pointing out other problems we were not aware of. Recommend him to anyone.
Which? Trusted Traders Consumer
Posted on 14/12/2017
, work completed 14/12/2017
Recommended
All's well that ends well.
Can I just say, on behalf of everyone at the practice, a huge thank you to your engineer. He was amazing, and it was such a comfort and reassurance to have him here while we waited for Transco to arrive and beyond.
Jan, Dorset
Posted on 13/12/2017
, work completed 13/12/2017
Recommended
Would recommend
Good assessment of my complex central heating problems. Work carried out by a competent and pleasant young man. I believe in using local businesses & I would certainly use Boilerman in the future & would recommend their services.
Jennifer, Dorset
Posted on 14/11/2017
, work completed 14/11/2017
Recommended
Grateful Appreciation!
May I please take this opportunity to express my gratitude for your very prompt and efficient response to our leaking combination valve. From our discovery of the fault to resolution was under 4 hours! I would like to place on record our gratitude to you and your kind, helpful and courteous staff both office and engineer.
Dan, Dorset
Posted on 30/10/2017
, work completed 30/10/2017
Recommended
The work is always satisfactory
Boilerman have completed several works for me over the years, and they most recently fitted a brand new boiler for me. I continue to use them as their work is always great and the pricing is very reasonable. They have an emergency line, which is great and I can always trust them to get back to me. I have recommended them already and wouldn't hesitate to recommend to others.
Tim, Dorset
Posted on 10/06/2016
, work completed 10/06/2016
Recommended