Bolt Removals Ltd

Bolt Removals moved me from SW London to Cardiff 4 years ago and I am so happy I chose to use them again for my latest move; Their quote was extremely competitive, as was the process to get it (I had a video call within 3-4 hours of my enquiry, and a quote only hours after that). Ana-Maria was excellent in preparation for the move with extremely quick and helpful answers to all of my questions – I could not have asked for more support and it put my mind at ease that you were so organised. And the team on the day, Alex & Gabriel, were nothing short of outstanding; They arrived at 7.58am, were very organised, but also very quick and very courteous and good-humoured. It is obviously a stressful thing, making a big move in one go, by myself but I could be calm and felt I could leave them to it as they were clearly very experienced. They also made excellent time from Cardiff to my new home and got everything there completely safely without a single breakage. - My bed has also been put back together far better than how I built it by myself! I cannot thank Bolt Removals enough and would recommend them to anyone making a move involving South Wales as departure or destination.

Bolt were recommended by a work colleague - easily the best recommendation I have ever had. The team were efficient, careful, punctual and polite.They made the whole process stress free. Everything arrived unscathed. I opted for the packing service. They came the day before and packed everything in a few hours, saving days of work and much stress. Thank you to Fabian and the whole team. I hope I can pass on the good deed and recommend Bolt myself.

As the title of the review suggests, I was totally 'blown away' by the service that Bolt Removal Ltd. provided from start to finish. Yes, they are not the cheapest out there but, to quote an over-used phrase, "You get what you pay for". After numerous delays in the conveyancing, in the end I (and therefore Bolt Removals) was only given two days notice until completion! This didn't seem to phase Julian at Bolt Removals in the slightest (shame I can't say the same about myself!). On the day itself, the three guys turned up promptly and it appeared that nothing was too much trouble for them from start to finish. Everything was completed with cheerfulness and good humour (despite two flights of stairs in the new property!). They certainly went 'above and beyond' my expectations - one guy even supported the weight of my backpack as I was walking with it! When I couldn't find my handbag they showed real concern and helped me to unpack my car in an effort to find it (thankfully I have now been safely reunited with it)! All in all, the guys made a very stressful day more manageable than I was expecting. I will be recommending Bolt Removals to anyone and everyone!

Bolt removals provided a competitive quote for the level of service within a day of a virtual tour of the flat. Their terms and processes were fair on paper, and the pertinent ones explained simply (by Alex) during the tour. The movers were punctual and friendly, and complete the job (including large rained-soaked large potted plants). I would use them again.

Bolt are fantastic – I can't recommend them enough. They were efficient and friendly on first contact, and the video survey was easy to carry out. The quote was reasonable and clear, with a really helpful breakdown of optional extras – all priced separately – so we could customise exactly what we wanted. Three completion dates fell through, and we had to update our requirements each time (based on how much time we would have to pack and how much additional help we would need). Each time, Bolt prepared an updated quote within the hour, and remained patient and friendly despite our repeatedly messing them around! We needed some help with packing, and the service was excellent: everything was carefully wrapped and the boxes were packed logically and labelled clearly so we could find everything at the other end. I also really liked that they use reusable plastic crates (which they collect again afterwards) rather than disposable cardboard boxes. On moving day itself, the three removals men were friendly, careful and efficient – they had everything packed up in good time and the unpacking at the new house was quicker than expected. They paid attention to the box labelling and made sensible decisions about where to put things, which we really appreciated. Overall, I would thoroughly recommend Bolt.

A move from one house to another is always stressful. But from a large house to a smaller one! The guys from BOLT made it a lot less pressurised. Quick, efficient and pleasant. When completed the first stage - and in record time - all down to the new smaller house!! It all miraculously went in and they were happy to carry things to the right place in the new house, even having input as to where things would best be placed in the room 😂. Would definitely recommend BOLT and would definitely use them if we ever need anything transported elsewhere. Also quite easy on the eye for us ladies 😉

We employed Bolt as their initial contact was both friendly and thorough in their approach to assessing their needs. The initial quote broke down what was included and the pricing which was really useful in understanding their service. During the initial contact they also explained in great detail how they were going to work, including times and how they will protect our items. On the moving day, the two removal people came in and worked diligently and quickly. I can’t commend their patience anymore as we did have to wait for money transfer to happen. They were polite and friendly. I could not recommend Bolt’s services anymore than I already have.

Fantastic removal company. Fast and efficient service. Very reasonably priced. Move went so smoothly. Friendly team and great communication.

Amazing service! Alex and the team arrived promptly and sorted everything out. All things moved professionally. We also purchased the packing service and this was also done to a great standard. I highly recommend!

We received a fabulous service from Bolt Removals with our recent house move. We had a video quote which was a quick and easy way of explaining what we wanted to move. We thought it was a competitive quote, particularly as we had a piano to move from upstairs. Fabian, Andrei and Alex arrived promptly on moving day and quickly reassured us that the move would be straightforward. They were very polite and friendly. The whole moving day went smoothly and the team took great care with everything. We would definitely recommend Bolt Removals to anyone looking for a fast, efficient, friendly and reliable moving company.